Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Gig Harbor / North Tacoma and Mason County

Our Google Reviews
(253) 851-6711
4.5
(32 reviews)

Service Areas

Gig Harbor, WA | Tacoma, WA | Fox Island, WA | Rosedale, WA | Purdy, WA | Longbranch, WA | Vaughn, WA | Home, WA | Ruston, WA | Magnolia Heights, WA | Shelton, WA | Skokomish Indian Reservation, WA | Belfair, WA | Allyn, WA | Harstene Island, WA | Grapeview, WA | Hoodsport, WA | Lake Cushman, WA | Union, WA | Potlatch, WA | Key Center, WA | Raft Island, WA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Gig Harbor / North Tacoma and Mason County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I had water from my refrigerator that flooded my hall and kitchen. SERVPRO came out right away. Chris and his team were great!

Valorie L.
Gig Harbor

Excellent courteous professionals!

Gregory D.
Grapeview

Great job! Always checking up on the situation. 

Marie G.
Gig Harbor

The service is exceptional and I truly felt like everyone really cared. I very much appreciate this company! Hire 5 more Coltons.

Monika G.
Gig Harbor

Excellent company! Very professional! Highly recommend! Colton did a wonderful job. I have already recommended him to our neighbors. 

Sherry H.
Gig Harbor

Colton was awesome!

Joe C.
Gig Harbor

Very awesome & polite team members! Positive experience. 

Harvo J.
Gig Harbor

We had a water leak happen in our kitchen at the end of last summer. We had to have mold mitigation taken care of. Our first call was to SERVPRO and we are so happy about that. They sent their crew out and they got to work. It ended up being a bigger job than they originally thought and they made this stressful experience so smooth and easy. Their crew was always respectful and on time. Our biggest rave would be about how clean it was. They ensured to clean up after themselves and to keep the dust down to a minimum. We would recommend SERVPRO for sure and know we would choose them again in a heartbeat.

Nicole C.
Olalla

Extremely helpful & communication was great. I always felt confident in their work. 

Francisco J.
Gig Harbor

I had water from my refrigerator that flooded my hall and kitchen. SERVPRO came out right away. Chris and his team were great!

Valorie L.
Gig Harbor

Excellent courteous professionals!

Gregory D.
Grapeview

Great job! Always checking up on the situation. 

Marie G.
Gig Harbor

The service is exceptional and I truly felt like everyone really cared. I very much appreciate this company! Hire 5 more Coltons.

Monika G.
Gig Harbor

Excellent company! Very professional! Highly recommend! Colton did a wonderful job. I have already recommended him to our neighbors. 

Sherry H.
Gig Harbor

Colton was awesome!

Joe C.
Gig Harbor

Very awesome & polite team members! Positive experience. 

Harvo J.
Gig Harbor

We had a water leak happen in our kitchen at the end of last summer. We had to have mold mitigation taken care of. Our first call was to SERVPRO and we are so happy about that. They sent their crew out and they got to work. It ended up being a bigger job than they originally thought and they made this stressful experience so smooth and easy. Their crew was always respectful and on time. Our biggest rave would be about how clean it was. They ensured to clean up after themselves and to keep the dust down to a minimum. We would recommend SERVPRO for sure and know we would choose them again in a heartbeat.

Nicole C.
Olalla

Extremely helpful & communication was great. I always felt confident in their work. 

Francisco J.
Gig Harbor

About Us

SERVPRO of Gig Harbor/North Tacoma understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Gig Harbor/North Tacoma specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Gig Harbor/North Tacoma can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Gig Harbor/North Tacoma. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

The Betcher Family purchased the franchise in 2005. They are now a second generation run company. Son Matthew Betcher began as a water technician, moved up to fire estimator, and now owner. Matt continues to run the company by SERVPRO standards, also adding a sense of newness in ownership. We know that change is good and change is needed to propel our companies growth. Allow us to service your home or business office in your time of need. Trust in a company and service that is consistently perfecting its process since 1967.

Carl & Jean & Matthew Betcher
Carl & Jean & Matthew Betcher
Owners of SERVPRO of Gig Harbor / North Tacoma and Mason County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.