Carl & Matthew Betcher
Carl & Matthew Betcher
Owners of SERVPRO of Gig Harbor / North Tacoma and Mason County

Meet Our Team

All it takes is one call to SERVPRO of Gig Harbor / North Tacoma and Mason County. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Gig Harbor / North Tacoma and Mason County
Our Google Reviews
(253) 851-6711
4.5
(32 reviews)
Meet our Team. Here to Help 24/7
  • Matt, team member at SERVPRO of Gig Harbor / North Tacoma and Mason County

    Matt

    Matt is our SERVPRO owner and leader. He worked in the field for 3 years and worked his way up within the company. His expertise and knowledge in the field help him to put customers at ease. Matt is has a upbeat mood, and he is an attentive listener and thorough communicator. He takes his job very seriously and does his best to run our Family business for other Families in need of our services.

  • Nicole, team member at SERVPRO of Gig Harbor / North Tacoma and Mason County

    Nicole

    Nicole is our Marketing Manager and Coordinator and has been with the SERVPRO Family since 2005. As part of the ownership team of SERVPRO Gig Harbor/N.Tacoma she radiates excitement and determination that motivates the entire SERVPRO Family. Nicole has been working alongside the marketing department in order to help grow social media, web presence and overall increase our marketing range. Nicole is also in charge of planning our SERVPRO social events throughout the year.

What our
customers are saying

Incredible company with wonderful people! Nexus Electric has partnered with our local Serv-Pro for years and recently began working with the Gig Harbor location, and the experience has been seamless. Everyone we've interacted with has been fantastic!

Wendy Nearhoff

Serv Pro of Gig Harbor was quick, professional, and thorough. I called them in regard to my bathroom flooding and they did a great job explaining the process and completing the work. We highly recommend this service.

Alyssa Holstrom

I cannot recommend Servpro gig harbor highly enough! We are building a house, and for multiple reasons beyond our control, our build kept getting pushed out. By the time we finally broke ground and got the framing done, it was October. Unfortunately, the roofers took an entire month to finish putting the roof on, and by that time, the whole house was sopping wet. Add another month for the siders to finish, and even our builder was commenting on how bad the mold smell was. It was growing EVERYWHERE! This was exactly the circumstance we were trying to avoid, as my husband suffers from mold toxin illness. We called Servpro to see what could be done, and they came up with a plan that I am happy to say worked beautifully. They fogged the entire house and crawlspace heavily to eradicate the mold, and put as many dehumidifiers and fans in as our limited electricity would allow. They even came back out to spray a section in our labyrinth of a crawlspace where the fogging couldn’t reach. They had some difficult circumstances to navigate, but they always figured out a way to get the job done, and to do it well. We are beyond thankful that they were able to save our house from the mold. They helped us navigate a nightmare situation and afforded us the peace of mind that our new home won’t make anyone sick.

Alan and Clarissa Solomon

After discovering an "in the wall" leak, we contacted this company. They were amazing. They were out to the residence by the next day and the work was completed on time. We were especially impressed by their knowledge of what to do and how to navigate the insurance claim since we were inexperienced in dealing with this kind of mess. They were helpful at every stage and treated us like a valued family member from the first contact until the last bill was paid. We had used this company before for standard carpet cleaning (both carry-in and wall-to-wall at a residence), they have always exceeded our expectations.

Pat Holmes

We recommend SERVPRO if you need water/mold mitigation. The entire team was so helpful as we recovered from a leak on the exterior of our home, where the source of the rainwater was difficult to locate. They were responsive in their communication and made it easy to coordinate around our schedule for our three children and other work going on at our house. Their estimate was very reasonable. They kept us well informed throughout so that we understood the process at each step.

Robbie Miller

Prompt, thorough, kind, knowledgeable, great follow-through. What a relief to get good service. The Gig Harbor branch is excellent. Highly recommend.

Butter Toast

Servpro of Gig Harbor/N. Tacoma was prompt, thorough and professional when they assessed the water damage in the downstairs family room when a pipe burst upstairs. They eased this potential nightmare by finding unseen areas that also needed drying out. These professionals were courteous, provided a terrific explanation of the process and were a pleasure to work with. Our insurance company was pleased to work with them as they are known for the quality of service and thoroughness for each project.

Miriam Battson

So impressed on all counts. Fast, thorough, patient explanations, top quality equipment, billing, took all of the frustration out of the experience. Model business and service. While I hope to never need them again, good to know they're there if we need them any day/time!

Joe Carman

My business had a leak that caused water damage to a third of my office. Servpro's professionalism and expertise help turn a water nightmare into a major inconvenience. Within 3 days, we were back up and running again, and although we're still repairing our office, Servpro is easily the best company I have had to work with during this terrible disaster.

Dave Shin

About Us

SERVPRO of Gig Harbor/North Tacoma understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Gig Harbor/North Tacoma specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Gig Harbor/North Tacoma can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Gig Harbor/North Tacoma. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

The Betcher Family purchased the franchise in 2005. They are now a second generation run company. Son Matthew Betcher began as a water technician, moved up to fire estimator, and now owner. Matt continues to run the company by SERVPRO standards, also adding a sense of newness in ownership. We know that change is good and change is needed to propel our companies growth. Allow us to service your home or business office in your time of need. Trust in a company and service that is consistently perfecting its process since 1967.

Carl & Matthew Betcher
Carl & Matthew Betcher
Owners of SERVPRO of Gig Harbor / North Tacoma and Mason County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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