Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Suffolk / Smithfield / Franklin
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Suffolk / Smithfield / Franklin we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
The Team was amazing! Couldn't have asked for a better experience. Working with Shane and the SERVPRO team made this process much less stressful. SERVPRO has gone above and beyond our expectations and helped in more ways than one! Thankful for them, look forward to working with them more! Thank You!
SERVPRO team (Adam/Shane/Jeremy/Ron) - Everyone was extremely kind and courteous...kept me informed of all procedures and met all of my expectations....Thank you :)
Lucas and team were very respectful and courteous! Job well done!
SERVPRO of Suffolk/Smithfield/Franklin is a very professional group of people.
SERVPRO was great, they were friendly but more importantly did their job very effectively. They had my downstairs dry and back to normal within a week. Highly recommend them!
Had a busted pipe that flooded the house while we were in town, called SERVPRO and they were there in 1 hour with all the proper equipment to start the drying process and mitigate the damage. Justin Shomaker was my Field representative and did an awesome job working with insurance adjuster and overseeing contractor support that completed all the work on the house from top to bottom. All I had to do was pick colors and sign the insurance checks... it was one of the smoothest operations I've seen in a long time with respect to a disastrous situation. I would recommend having SERVPRO's number in your phone just in case.. Very impressed with their professionalism!! outstanding job!!! Thanks, Mike
Dear SERVPRO, Thank you for your rapid response. Your workers were very courteous and thorough. They took the time to explain their work and we appreciated it. Gratefully, Mr & Mrs Weech
Very polite & professional young man. (Alex) Helpful in explaining things to me. Wish all companies were this professional.
I just wanted to let you all know that Shane Jones has been awesome through this whole process. I have been very comfortable with him in my home and he has been so professional. I wanted to make sure you all knew what an asset he is to your company. Thank you!
The Team was amazing! Couldn't have asked for a better experience. Working with Shane and the SERVPRO team made this process much less stressful. SERVPRO has gone above and beyond our expectations and helped in more ways than one! Thankful for them, look forward to working with them more! Thank You!
SERVPRO team (Adam/Shane/Jeremy/Ron) - Everyone was extremely kind and courteous...kept me informed of all procedures and met all of my expectations....Thank you :)
Lucas and team were very respectful and courteous! Job well done!
SERVPRO of Suffolk/Smithfield/Franklin is a very professional group of people.
SERVPRO was great, they were friendly but more importantly did their job very effectively. They had my downstairs dry and back to normal within a week. Highly recommend them!
Had a busted pipe that flooded the house while we were in town, called SERVPRO and they were there in 1 hour with all the proper equipment to start the drying process and mitigate the damage. Justin Shomaker was my Field representative and did an awesome job working with insurance adjuster and overseeing contractor support that completed all the work on the house from top to bottom. All I had to do was pick colors and sign the insurance checks... it was one of the smoothest operations I've seen in a long time with respect to a disastrous situation. I would recommend having SERVPRO's number in your phone just in case.. Very impressed with their professionalism!! outstanding job!!! Thanks, Mike
Dear SERVPRO, Thank you for your rapid response. Your workers were very courteous and thorough. They took the time to explain their work and we appreciated it. Gratefully, Mr & Mrs Weech
Very polite & professional young man. (Alex) Helpful in explaining things to me. Wish all companies were this professional.
I just wanted to let you all know that Shane Jones has been awesome through this whole process. I have been very comfortable with him in my home and he has been so professional. I wanted to make sure you all knew what an asset he is to your company. Thank you!
About Us
SERVPRO of Suffolk/Smithfield/Franklin is your local fire and water restoration solution located in the heart of Suffolk. We realize the stress of a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Suffolk/Smithfield/Franklin is the leader in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We are also the go-to for storm damage and clean up. Our team can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, you can feel comfortable knowing our staff is equipped with the knowledge to restore your property. Our team cares and will be there for you 24/7. If you would like to schedule service for your home or business, please call today.
