
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Suffolk / Smithfield / Franklin
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
This is an area most people do not realize we handle. Exposure to biological and chemical contaminants can pose serious health consequences. Whether it be from a crime scene clean up to a sewage spill, failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Suffolk/Smithfield/Franklin technician's are trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.
Our crews will come equipped with the necessary safety apparatus cleaning products and transform these unhealthy environments back into clean, safe homes, businesses and offices.
Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Wanted to say thank you for the bucket full of giveaways that SERVPRO of Suffolk dropped off to our fire station. The snacks and First Responder gifts including coloring books and crayons for kids were perfect. It was greatly appreciated by the entire team.
We contracted SERVPRO to clean up our store for the new one to take over. It was very involved, required weekend work, detailed cleaning, and in a timely manner. SERVPRO exceeded all expectations and were great to work with. We will definitely reach out to them again for future projects.
Had a busted pipe that flooded the house while we were in town, called SERVPRO and they were there in 1 hour with all the proper equipment to start the drying process and mitigate the damage. Justin Shomaker was my Field representative and did an awesome job working with insurance adjuster and overseeing contractor support that completed all the work on the house from top to bottom. All I had to do was pick colors and sign the insurance checks... it was one of the smoothest operations I've seen in a long time with respect to a disastrous situation. I would recommend having SERVPRO's number in your phone just in case.. Very impressed with their professionalism!! outstanding job!!! Thanks, Mike
Dear SERVPRO, Thank you for your rapid response. Your workers were very courteous and thorough. They took the time to explain their work and we appreciated it. Gratefully, Mr & Mrs Weech
My husband and I are so appreciative of the work you all did in our home during such a traumatic time. The guys were genuinely caring and respectful and made the process after the fire so much smoother. Thank you.
Just wanted to so thank you for the great job your team did helping with our water heater leak/bust. Will definitely recommend and use you guys again.
Very professional and on time. Great crew!! Thank you!
Thank you all for our catered lunch for the entire Ryan Homes staff, it was delicious and greatly appreciated. We value the relationship we have with SERVPRO and look forward to continuing it.
We can't thank you enough for your generous gift following our house fire. We are blown away by the kindness and love extended to us in gifts of clothes, food, gift cards, and money. We are overwhelmed at all the kindness. We thank you again from the bottom of our hearts.
Wanted to say thank you for the bucket full of giveaways that SERVPRO of Suffolk dropped off to our fire station. The snacks and First Responder gifts including coloring books and crayons for kids were perfect. It was greatly appreciated by the entire team.
We contracted SERVPRO to clean up our store for the new one to take over. It was very involved, required weekend work, detailed cleaning, and in a timely manner. SERVPRO exceeded all expectations and were great to work with. We will definitely reach out to them again for future projects.
Had a busted pipe that flooded the house while we were in town, called SERVPRO and they were there in 1 hour with all the proper equipment to start the drying process and mitigate the damage. Justin Shomaker was my Field representative and did an awesome job working with insurance adjuster and overseeing contractor support that completed all the work on the house from top to bottom. All I had to do was pick colors and sign the insurance checks... it was one of the smoothest operations I've seen in a long time with respect to a disastrous situation. I would recommend having SERVPRO's number in your phone just in case.. Very impressed with their professionalism!! outstanding job!!! Thanks, Mike
Dear SERVPRO, Thank you for your rapid response. Your workers were very courteous and thorough. They took the time to explain their work and we appreciated it. Gratefully, Mr & Mrs Weech
My husband and I are so appreciative of the work you all did in our home during such a traumatic time. The guys were genuinely caring and respectful and made the process after the fire so much smoother. Thank you.
Just wanted to so thank you for the great job your team did helping with our water heater leak/bust. Will definitely recommend and use you guys again.
Very professional and on time. Great crew!! Thank you!
Thank you all for our catered lunch for the entire Ryan Homes staff, it was delicious and greatly appreciated. We value the relationship we have with SERVPRO and look forward to continuing it.
We can't thank you enough for your generous gift following our house fire. We are blown away by the kindness and love extended to us in gifts of clothes, food, gift cards, and money. We are overwhelmed at all the kindness. We thank you again from the bottom of our hearts.
About Us
SERVPRO of Suffolk/Smithfield/Franklin is your local fire and water restoration solution located in the heart of Suffolk. We realize the stress of a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Suffolk/Smithfield/Franklin is the leader in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We are also the go-to for storm damage and clean up. Our team can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, you can feel comfortable knowing our staff is equipped with the knowledge to restore your property. Our team cares and will be there for you 24/7. If you would like to schedule service for your home or business, please call today.
