A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Rockingham and Augusta Counties

Our Google Reviews
(540) 433-6100
4.7
(179 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

I highly recommend this company. Great people to work with and did professional work. Contacted them on a Saturday night and they were there first thing Sunday with their crew. Handled all matters with insurance.

Linda
Harrisonburg

After having a fire and waterline break at my home on Feb 1st the insurance company contacted SERVPRO and they were there the next day working to clean up the water and dehumidifying my home. The guys were great and kept me informed of everything they were doing and worked over the next couple of days to fix everything. Would recommend them for water/fire damage to others.

Edward Henry
Harrisonburg

This company saved my health! I had mold in my crawl space. They came to have a look and found that it was going to take some major landscaping and foundation work before they could begin their work. They walked me through the entire process, coming several times to check on my progress, and then come to do the cleanup and mold removal when the construction was done. It felt like family was there for me the entire time. I can't thank them enough for being there for me during a time that was very stressful. I highly recommend them for any situation! Just a good, honest, family business. Thanks, SERVPRO!  

Marilyn
Harrisonburg

Oh my goodness, I developed a huge water leak from my bathroom to my kitchen. A bit panicked as I had never experienced anything like this. After calling my insurance company SERVPRO arrived within hours. They walked me thru the entire process. Trey and Ivory were so awesome, fun, kind, patient, and delivered exceptional customer service. They have a customer for life.

Kate K.
Harrisonburg

Mike and Wanda are wonderful to work with! I am a local Property Manager. They answered my late night call on a holiday and had a crew here for a water leak within 30 minutes. We recently hired SERVPRO to remove heavy smoke odor from an apartment and they took care of everything. Highly recommend!

Rachel Snoddy
Harrisonburg

The technicians it came to my house were great. They came within two hours, very professional. I would highly recommend them.

Barclay B.
Harrisonburg

After a supply line to a toilet burst and flooded all 3 floors of our home, SERVPRO (Brady) was here in less than 2 hours- on a weekend! Brady was excellent to work with and always kept us informed. He was here every day for over a week and was always polite and professional. Wyatt was here all week as well and was so courteous and informative. These guys made an otherwise awful situation something we were able to come out on the other side of with a great experience. I would highly recommend SERVPRO of Harrisonburg/Rockingham County. (Thank you to Hunter & Johnny too!!)

Maria M.
Harrisonburg

I highly recommend this company. Great people to work with and did professional work. Contacted them on a Saturday night and they were there first thing Sunday with their crew. Handled all matters with insurance.

Linda E.
Harrisonburg

Great group of people that really care about doing the best job for you- highly recommend!

Amanda L
Harrisonburg

About Us

Local Restoration Support with a Neighborly Approach

Property damage has a way of interrupting life at the worst possible time. A leaking pipe, smoky kitchen, damp basement, or storm-damaged roof can leave you wondering what to do first. For homeowners and businesses in Harrisonburg, that first step matters, especially in a Valley community where older homes, student rentals, farms, offices, and downtown storefronts all have different needs.

SERVPRO® helps local property owners recover from water, fire, mold, storm, cleaning, and construction challenges with practical guidance and steady communication.

Focused on the Whole Property

Restoration is not only about removing damaged materials. It is about understanding what happened, checking how far the damage reached, and building a plan that makes sense for the space. That may include moisture mapping, which means checking where hidden water has traveled behind walls, under flooring, or into building materials. It may also include smoke cleanup, mold remediation, contents cleaning, roof tarping, or reconstruction.

Serving Harrisonburg and Nearby Communities

From homes near Hillandale Park to commercial spaces across Rockingham and Augusta County, SERVPRO works with people who need clear answers without a lot of runaround. You deserve updates that make sense, crews who respect your property, and help that fits the situation in front of you.

Contact SERVPRO to learn how our team can help restore comfort, function, and confidence to your home or business.

William John & Arthur V. Hall, Jennifer A. Lolli
William John & Arthur V. Hall, Jennifer A. Lolli
Owners of SERVPRO of Rockingham and Augusta Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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