Khonsol & Delonte took care of my kitchen after a leak. Good communication, personable and worked efficiently. Office staff, however, needs a little work on communicating appointment times so customer is properly informed. Now just awaiting repairs. Great experience so far.

We had a positive experience with SERVPRO. They were helpful with scheduling an appointment quickly and showing up on time. Khonsol and team were helpful with explaining the process and timeline for our repair. Thank you, SERVPRO!

They did a great job! Fast clean up and removal! Very professional and fantastic results!

Khonsol was highly professional, kind and helpful...competent. Thank you!!

Khonsol was very helpful, explained everything and guided me through this difficult process.

Kelly and her team were awesome at communication and work was done promptly after they got involved.

Darius and Rafael were thorough and professional. The office and schedulers were also helpful and efficient.

When I came home from a weekend away to find 7.5 inches of water in my basement, I was like a deer in the headlights. Thankfully Kendrick and Darius were assigned to my project. They were so professional and kind and very patient with me throughout the process. I am sure I was not always the easiest client to deal with, but their kindness never wavered. They approached the project with a plan and made steady progress until my basement was clean, dry and ready for renovation. Carpet was dried and pulled out, then subfloor, then waterlogged paneling and sheet rock. They removed damaged contents and helped to catalog the loss. I was so blessed to have them assigned to my project. Not only did they do their job well—they kept me sane in the process. Thank you Kendrick and Darius!!!!!