Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Annandale-Falls Church
Our Google Reviews
(703) 237-8800
5.0
(13 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
13 Reviews
5.0
Leave Us A Review
Aylin Zinde
about 1 month ago

About 2 months ago someone accidentally put a lock on my door but thankfully someone from the team helped me with that issue, unfortunately I can not find her name, I believe it was Sandy but I'm not completely sure, I hope the right person will receive it but she helped me to connect to Tia that helped me with the whole issue. Thank you for helping me and responding to my emails and calls! I appreciate it!

Kristin Bodling
2 months ago

Great experience with using ServPro to complete a water mitigation and restoration project in my basement! The team - Brandon, Jose, and Tony (and his team) - were wonderful. They worked with my insurance, were responsive to my questions, completed the work beautifully, and were able to complete the job in a few days.

Adam R
2 months ago

I had a good experience when ServPro abated asbestos from and repaired my ceiling that had collapsed from a roof leak. Jamie Oteyza was my project manager and Jose Amaya was the Construction Superintendent, and they were very helpful.

Gregory Facchiano
3 months ago

We had some water damage in our basement recently, and weren’t expecting it to be major issue. I contacted ServPro, who sent Khonsol and his crew. They called ahead, we talked through what happened, and they showed up ready to address the issue. After some good explanation of what happened, how to pay, timeline, etc we settled in on how to get the job done. His crew worked HARD, set treatment up, and was thorough in addressing things once our carpet was up. I feel like we’re on the right path to solving this problem. Thanks, ServPro.

Jonathan Riggs (riggsjp)
10 months ago

In the beginning of November, my wife and I experienced a leaking pipe in our house to which we had Servpro respond out for the water abatement, mold remediation, and repairs. The following week and while coordinating repairs efforts, our family experienced a sudden medical emergency that called me away from the house. This became an extremely stressful time navigating personal matters outside of the house on top of dealing with house repairs. From the very beginning, Servpro was advised of our dynamic situation. Every time Servpro came to the house, they were nothing but the highest level of professional and understanding. I had the pleasure of working with a number of individuals from Servpro who all were phenomenal, but specifically I wanted to give a shout out to Alycia, Administrative Assistant with Servpro. Not only was she patient with me during all of my phone calls navigating this, but she also advocated for my family and I when the insurance company was moving slow when it came to approvals of review. My family and I are beyond grateful for not just the professionalism they all showed, but the personal and compassionate touch that I find is beginning to fade into today's professional culture. Beyond grateful.

Haneen Hafiz
10 months ago

We are so happy with the service from Servpro. They were so kind and professional. It left our minds at ease during a rough time with all the water damage that occurred in our basement. They made it look brand new in such a reasonable amount of time. We highly recommend Servpro!

Stephanie Downing
over 2 years ago

Jamie, Doug, Louis and the rest of the crew from GEC provided wonderful customer service. They were prompt, proficient and courteous throughout the project, and the workmanship is great. I would highly recommend.

ioan pop
over 2 years ago

We called them for a basement water damage. They were quick to show up and very pleasant to work with! Thank you!

Lynn Agnew
over 3 years ago

I am writing this review in appreciation of the wonderful service I received from SERVPRO when I suffered water damage at my home. Your team showed up faster then I have ever seen any company turn around a call-out such as mine. It is because of the coordinated and dedicated efforts of your team that the damage and repair were kept at a minimum; along with being completed in such a timely manner. I am aware your team worked day and night, even on the weekends, to make sure damage was held to a minimum and repairs were completed without delay. Sometimes when dealing with the reference above type of loss, we tend to forget the little things that gives us comfort in the company we selected, SERVPRO. I was in need of service on two floors and your team was on top of everything, from the little things we don’t notice, e.g. gloves, masks, and shoe booties to ensure the integrity of my home giving me a good feeling that I choose the right company to installing commercial fans to dry out my floors. My home looks amazing and your entire team deserves kudo’s for the excellent work they did along with their professionalism they showed every day on the job site. I will happily recommend SERVPRO to everyone I come in contact with.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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