Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
- Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of West El Paso is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
(Translated by Google) Carlos Jimenez, Vidal Vidales, Eddie and Josh. (Original) Carlos jimenez, Vidal Vidales, Eddie and Josh.
Issac and Chad were great when our waterheater had a leak that required Servpro's services. They communicated regularly and asked about our availability before coming over. They and their team were respectful and careful with our personal property.
The SERVPRO team was very professional from start to finish. They communicated clearly throughout the entire process, worked hard, and paid close attention to every detail. Crew Chief, Carlos Jimenez, Technician: Eddie C. ,Mónica M., Cristina A., Armando N.,Julio O. I really appreciated your dedication, professionalism, and commitment to doing the job right. I highly recommend the SERVPRO team!
I had a great experience with SERVPRO of West El Paso. When my bathroom and three bedrooms flooded, I was stressed and unsure of what to do, the company responded quickly and came out the same day I called. Carlos J., was extremely helpful throughout the entire process. He was courteous, professional, and took the time to explain everything to me. His prompt response and excellent customer service made a difficult situation much easier to handle. The team worked efficiently and professionally, and I felt confident that my home was in good hands. I highly recommend SERVPRO, for anyone dealing with water damage or restoration needs. Thank you for your outstanding service!
Servpro and their team rescued my home. What I thought was overwhelming indoor water damage break they dried and took care of quickly and efficiently. Carlos Jimenez helped me significantly by explaining the whole process and getting promptly to work. He was patient with my questions and interruptions and wonderful to work with. Armando Nevarez also participated in the team and was friendly and helpful by understanding my concerns and working towards the solution. I’d recommend these guys to all who experience any water damage inside their homes. Thank you both!
Carlos J was very professional and was punctual as stated. I would recommend this company for your mitigation needs.
Exceptional Service from Carlos J & Monica! I cannot say enough good things about Carlos and Monica from Servpro. Dealing with property damage is incredibly stressful, but the moment they arrived, I knew I was in good hands. They were punctual, highly professional, and exceptionally thorough in their work. What really stood out was their communication—they explained the entire process clearly, answered all my questions, and kept me updated every step of the way. Their efficiency and attention to detail are unmatched, but it was their kindness and calm demeanor that made a tough situation so much easier to handle. If you ever need restoration services, ask for Carlos and Monica. They are absolute assets to the Servpro team!
SERVPRO of West El Paso provided excellent service when my house flooded. They arrived very quickly, helped remove the water, and made the whole process much less stressful. The team was always available to answer my questions and was very kind and professional throughout everything. I really appreciate their help and highly recommend SERVPRO of West El Paso!
Monday we had a line break which flooded my mother’s bedroom and bathroom. Carlos Jimenez came to the house that day and literally went directly to work and was able to get everything in control. The next day Carlos and Armando Nevarez were so efficient and moved further into cleaning and drying out the damaged rooms. Again they came the third day to check on everything. We were comfortable in asking questions and thankful that Carlos and Armando were so knowledgeable. Thank you Servpro!!!
