Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Southwest Dallas

Our Google Reviews
(214) 463-5880
4.9
(68 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Southwest Dallas we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We hired SERVPRO of Southwest Dallas to handle water remediation. The project manager Shane kept track of everything and all within the scope of work with Allstate insurance. I never want to experience water damage again, but if you need a reliable contractor who is true to their word, call SERVPRO of Southwest Dallas.

CS
Dallas

They are great. Wore a mask and was conscience of distance the whole time whole still being friendly and warm. He was honest about the situation and very obviously was trying to help us solve the problem and not sell us a service.

Sam
Dallas

Our home in Irving had a roof leak that caused water damage to our ceiling and walls, and SERVPRO of Southwest Dallas was onsite quickly to place their equipment and start the drying process.  They were very helpful in dealing with insurance as well!

Billy
Irving

I live in the 75208 area near downtown Dallas and Bishop Arts, and the team at SERVPRO of Southwest Dallas did an excellent job of extracting the standing water and drying out the water damage in my house when my water heater burst.  They are the best around!

Tim
Dallas

These guys are great. They did a great job fixing my sister’s home after she had some water damage.

Kimberly
Dallas

The team was on site shortly after calling to extract and place drying equipment after a fridge line malfunction.  They were knowledgeable and courteous, highly recommended!

John
Oak Cliff

This SERVPRO location was great.  I called about getting my ceiling inspected due to a AC leak in the attic.  Their office was close by and even though they were very busy, they had someone stop within the hour.  They used several different tools to check out my ceiling, including a thermal camera which was really neat.  They were very professional and knowledgeable.  I would highly recommend them!

Amanda C
Oak Cliff

We had a washing machine pipe issue that flooded part of our garage but mainly flowed through the wall into our living room.  This was the second time in the last year that we have had to call a mitigation company.  The first time was after the February Freeze in2021.  We wish we had known about SERVPRO of Southwest Dallas then.  They were fantastic to work with.  They were knowledgeable, overcommunicated and had clean equipment that actually worked.  We would highly recommend!

Wilbur P
Desoto

He (Shane) did a great job and made us feel comfortable. The customer service was great and he went above and beyond. He explained everything to us and what the issues were.

Claudia B
DeSoto

We hired SERVPRO of Southwest Dallas to handle water remediation. The project manager Shane kept track of everything and all within the scope of work with Allstate insurance. I never want to experience water damage again, but if you need a reliable contractor who is true to their word, call SERVPRO of Southwest Dallas.

CS
Dallas

They are great. Wore a mask and was conscience of distance the whole time whole still being friendly and warm. He was honest about the situation and very obviously was trying to help us solve the problem and not sell us a service.

Sam
Dallas

Our home in Irving had a roof leak that caused water damage to our ceiling and walls, and SERVPRO of Southwest Dallas was onsite quickly to place their equipment and start the drying process.  They were very helpful in dealing with insurance as well!

Billy
Irving

I live in the 75208 area near downtown Dallas and Bishop Arts, and the team at SERVPRO of Southwest Dallas did an excellent job of extracting the standing water and drying out the water damage in my house when my water heater burst.  They are the best around!

Tim
Dallas

These guys are great. They did a great job fixing my sister’s home after she had some water damage.

Kimberly
Dallas

The team was on site shortly after calling to extract and place drying equipment after a fridge line malfunction.  They were knowledgeable and courteous, highly recommended!

John
Oak Cliff

This SERVPRO location was great.  I called about getting my ceiling inspected due to a AC leak in the attic.  Their office was close by and even though they were very busy, they had someone stop within the hour.  They used several different tools to check out my ceiling, including a thermal camera which was really neat.  They were very professional and knowledgeable.  I would highly recommend them!

Amanda C
Oak Cliff

We had a washing machine pipe issue that flooded part of our garage but mainly flowed through the wall into our living room.  This was the second time in the last year that we have had to call a mitigation company.  The first time was after the February Freeze in2021.  We wish we had known about SERVPRO of Southwest Dallas then.  They were fantastic to work with.  They were knowledgeable, overcommunicated and had clean equipment that actually worked.  We would highly recommend!

Wilbur P
Desoto

He (Shane) did a great job and made us feel comfortable. The customer service was great and he went above and beyond. He explained everything to us and what the issues were.

Claudia B
DeSoto

About Us

SERVPRO of Southwest Dallas is the premier fire and water damage cleanup and restoration company in Dallas and the greater DFW metroplex. We have assisted a lot of residential and commercial customers in the Downtown Dallas and surrounding Dallas County communities. This includes some of the hot spots for younger people like Uptown, Oak Lawn, the Design District, Trinity Groves, and West Village.   Not When a disaster happens to your residential or commercial property, our IICRC trained technicians put the latest techniques and equipment to work for you to make it "Like it never even happened!" 

Our team is experienced in:

-Water damage restoration.  Whether it is excess moisture from a broken pipe, clogged toilet or drain, flood waters, sewage, a wet crawl space, roof leak, or other issue, our team is ready 24/7/365 to start the mitigation process.  It is important to start extracting and stabilizing an affected area with dehumidification and air movement as soon as possible in order to avoid secondary issues like mold growth or material deterioration.

-Fire and smoke damage restoration.  SERVPRO of Southwest Dallas' Fire and Smoke Restoration certified techs can help restore your damaged home, business, and/or contents after the disaster.  We are very experienced in the process of removing the soot and smoke smell using a variety of techniques and equipment.  Additionally, we can store your contents after cleaning them in our warehousing facility until you are ready for their return.   

-Mold Remediation.  Removing mold is a very precise process that requires the proper experience, tools, equipment, and set up in order to ensure that cross contamination does not occur.  Our team takes great care to remove the affected nonstructural materials and remediate the affected structural materials through a combination of drying and antimicrobial application so that the problem is less likely to persist in the future.

-Cleaning.   SERVPRO of Southwest Dallas provides a variety of cleaning services, including:  air duct cleaning, biohazard remediation, odor removal, commercial cleaning services, carpet cleaning, post-construction cleaning, warehouse floor scrubbing, disinfection services, contents cleaning, and many other types of cleaning services.   

At SERVPRO of Southwest Dallas, we are here not only to get your property and contents restored to pre-disaster condition, but also to help guide you through the process and make it as painless and efficient as possible.

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.