Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Southeast Dallas County
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
A sewage backup is one of the most hazardous losses a property in southern Dallas County can experience, and it is not a cleanup to attempt alone. When a sewer line backs up, a toilet overflows, or storm water forces its way indoors, it brings what the restoration industry classifies as Category Three water, carrying bacteria, viruses, and other dangerous contaminants. SERVPRO of Southeast Dallas County is trained, equipped, and ready to handle these situations safely, responding around the clock to homes and businesses across Cedar Hill, Hutchins, Lancaster, and Wilmer. Our crews contain the affected area first, then extract the contaminated water and remove porous materials that cannot be safely salvaged, such as soaked carpet, padding, and drywall. We clean and sanitize every affected surface with professional antimicrobial and disinfecting products, then dry the structure completely and verify it has returned to a safe condition. Our technicians follow OSHA safety standards, including bloodborne pathogen protocols, and carry American Bio Recovery Association certification for biohazard work. We document the loss carefully for your insurance carrier. It is worth knowing that sewage backups often require a separate endorsement on a homeowner policy, and we are glad to help you communicate the scope to your adjuster. From the first containment step through final decontamination, our goal is a clean, safe, fully restored space, made “Like it never even happened.®”
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
When a pipe burst in our kitchen last week, we were worried that our floors, rugs, and valuables would be ruined by water damage. Thanks to the great job by your crew, we were able to salvage our floors and most of our rugs.
Our property in Dallas suffered significant water damage due to freezing weather plus water heater break down. Mr. Eric Coco and entire SERVPRO team did a great job and also treated our family with utmost courtesy. They responded very well to multiple urgent requests under difficult circumstances. All tasks were completed in professional and timely manner. We highly recommend Eric and SERVPRO Team. Thank you all.
Your team secured our home before a major storm hit and are likely the reason we have very few repairs this season. Thanks again.
Our office just wanted to let your company know how pleased we are with the quality of service your team provided while repairing flood damage caused by a busted water heater. Honestly, it went better than we'd dared to hope it would.
If you're ever unfortunate enough to experience office flood damage, the first call you make should be to this company. They are efficient, hard working, and dedicated to getting rid of every single drop of water.
A sincere thanks from our company to yours. You all are amazing and so hard working. I honestly can't thank you enough for the excellent job you did after my office suffered flood damage.
We found a bit of mold in our bathroom and made the call to SERVPRO. It was amazing to watch true professionals, keep up the great work.
We had mold in our office's attic crawl spaces. Not only did your company do a great job getting rid of it, but they also passed on helpful information to ensure this doesn't happen again.
We couldn't have chosen a better company for our office mold removal. If you need mold remediation, you definitely need to call them. The service is great!
About Us
When water, fire, smoke, or mold damages your home or business anywhere in southern Dallas County, SERVPRO of Southeast Dallas County responds 24 hours a day, seven days a week, every day of the year. We serve Cedar Hill, Hutchins, Lancaster, Wilmer, and the surrounding southern Dallas County communities, from the wooded ridges around Cedar Hill State Park and Joe Pool Lake to the historic town square in Lancaster and the busy logistics corridors of Hutchins and Wilmer along Interstate 45 and Interstate 20. Our certified local crews know this market, a fast-growing stretch of southern Dallas County where established family neighborhoods, historic downtowns, and vast distribution centers sit side by side, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Southeast Dallas County apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO® Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Dallas County most years, including the destructive 2012 tornado that struck Lancaster. From a distribution center in Wilmer to a family home in Cedar Hill, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®”
