About Us
SERVPRO of Southeast Dallas County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
When water, fire, smoke, or mold damages your home or business anywhere in southern Dallas County, SERVPRO of Southeast Dallas County responds 24 hours a day, seven days a week, every day of the year. We serve Cedar Hill, Hutchins, Lancaster, Wilmer, and the surrounding southern Dallas County communities, from the wooded ridges around Cedar Hill State Park and Joe Pool Lake to the historic town square in Lancaster and the busy logistics corridors of Hutchins and Wilmer along Interstate 45 and Interstate 20. Our certified local crews know this market, a fast-growing stretch of southern Dallas County where established family neighborhoods, historic downtowns, and vast distribution centers sit side by side, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Southeast Dallas County apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO® Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Dallas County most years, including the destructive 2012 tornado that struck Lancaster. From a distribution center in Wilmer to a family home in Cedar Hill, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®”
Service Area
Certifications
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- ASD - Applied Structural Drying Technician
- CMT - Commercial Carpet Maintenance Technician
- AMRT - Applied Microbial Remediation Technician
- WRT - Water Damage Restoration Technician
Licenses
Awards
- Inc. 5000 — #69 Fastest-Growing Construction/Restoration Company in the U.S.
- #4 — Fastest-Growing Mid-Market Companies (Dallas Business Journal)
- #4 — 100 Best Places to Work in Dallas–Fort Worth (Dallas Business Journal)
Affiliations
- IREM
- Official Sponsor for TCU Athletics
- Dallas Apartment Association
- Sponsor for First Responders Children Network
- RIMS
- Houston Apartment Association
- TAHFM
- IFMA
- PLRB
- Boma
- Dallas Claims Association
- Texas Apartment Association
- CAI
What our
customers are saying
Curtis did a fantastic job and was very professional and explained everything he was going to do. I would recommend Servpro again.
These guys are AWESOME! Linda French and her team were here so quickly and had everything under control in minutes. Her team is professional at all times. Linda stays in contact with you constantly and returns calls immediately. They have done a fantastic job and I would recommend them to anyone. You can't find any better customer service than Linda French and her team. Their team had our home ready for construction to start in just a few days even with the large amount of work they had to do. Happy Customer here!
Vincent and I are incredibly happy with the cleanup , and repairs to our home. We received top-notch service from day one, and every commitment made to us was fulfilled. The communication throughout the entire process from the initial teardown and cleanup to putting everything back together was excellent. Every member of the team was courteous, attentive to our concerns, and happy to answer all our questions. We are thrilled to be moving back into our home.
Curtis, Issac, & Fernando did an outstanding job with our case. They were fast, professional, and had clear communication. We will definitely recommend them! Thanks for all your hard work, fellas!
Had a wonderful experience with ServePro....truly showed excellence throughout the project. Hayden is the best and his crew equally so! Happy to recommend.
Servpro customer service was superb. The company is efficient, professional and well organized. Everything was properly placed back- even better in some instances. I highly recommend ithis Restoration company. Don't hesitate. Call Servpro now!
Excellent service! They were such a great help, kind and supportive when needed! Thank you ServePro!
Great experience during a not great time with broken pipes
Eric Coco and his team moved us back-in in an efficient and error free effort, no mistakes or damage. From start to finish, ServPro exceeded in every respect, a tribute to the team that Eric assembled for the Pack Out and Pack In. Tom and Karen T