About Us
SERVPRO of Hyde Park / Central Austin is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of Hyde Park, Central Austin was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Hyde Park/Central Austin community. As of Summer 2023, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced major water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.
Water damage is a staple of our business. We have national contracts with multinational insurance companies and property management firms due to our size. Water damage can strike a home or business at any time, and we are always prepared to help. SERVPRO of Hyde Park, Central Austin has a crew on call 24/7 to assist the needs of those in emergency situations. From water damage at your Austin home to water damage in a commercial building in the downtown area, we have the experience and training to quickly mitigate these losses. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of Hyde Park, Central Austin pride ourselves on exceeding these standards.
Fire damages are common in our old homes and businesses in Austin and the surrounding areas. Our community boasts many beautiful homes built in the 1900s but these homes can have dated electrical systems leaving them more susceptible to fire damage. SERVPRO of Hyde Park, Central Austin will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.
If you have a need for water, fire, or mold restoration work in the Hyde Park/Central Austin area, please call SERVPRO where we will treat you like family.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
What our
customers are saying
My experience with SERVPRO actually didn't start out so well, as I worked with a project manager who didn't communicate well or move the project along. Apparently the company realized what wasn't working, because I was assigned a new project manager (Nick A) who has been awesome. Nick has been so communicative, so on top of it, and so friendly and easy to work with. He fixed issues that had been left over as if it was his personal responsibility to get everything done properly. He went above and beyond to get us to the finish line, which makes me wish every person I ever have to work with could be like Nick. I appreciate that SERVPRO was able to recognize an issue and pivot to a better solution. Thank you!
Nick showed exceptional customer service while he insured that our repair was going to be completed the right way. Servpro got us out of a tight spot. People like Nick and his crew make things feel a little better because you know they care and are going to get you back to whole again.
I've used SERVPRO of Hyde Park/Central Austin several times. Due to the quality of their work, their professionalism, and commitment to customer satisfaction, they have earned my complete trust. In my most recent experience, Mike, Cam, and Kevin were outstanding in their mitigation and rebuild work for structural damage from an AC leak. They were very detailed in their survey and explanation of required work. It's obvious that they take pride in their workmanship and reputation. I appreciate that they are happy to explain what they find and the nature of their repairs. I have no hesitation in recommending SERVPRO of Hyde Park/Central Austin to anyone in need of water damage recovery and/or restoration.
We recently experienced unexpected water damage in our home, and what started as a stressful situation turned into a smooth, well‑managed rebuild thanks to Nick Aguilar from SERVPRO of Hyde Park/Central Austin. Nick was outstanding from the very beginning. His communication was clear and consistent. He kept us informed at every stage of the project, explained timelines and decisions in a way that made sense, and always made sure we felt comfortable with the plan moving forward. The coordination of crews and materials was seamless under Nick’s leadership, and he treated the project with the kind of care you hope for but rarely find — making sure details weren’t overlooked. If you’re dealing with water damage and need someone who will guide you through the rebuild with professionalism, integrity, and genuine dedication, I highly recommend working with Nick Aguilar and the SERVPRO Hyde Park/Central Austin team.
Cam and Mike were fantastic. So glad I took the suggestion to use servpro for my flood issue.
Expected much better.🐕🦺🐕🦺🐕🦺🐕🦺😡😈
Thermal expansion sprung a leak while we were on our vacation. Came home to damaged drywall, hot water heater tank housing, baseboard, and flooring damage. Called SERVPRO of Lake Travis, and Kevin our initial point of contact immediately took action. He leveraged the SERVPRO local network and got Mike and crew out to remediate the damage within 24 hours. They demo'd and setup all the fans, took daily moisture readings, inspected and remediated mold over the next 6 days until everything was dried and safe for next phase. Great service and communication throughout. Also, they worked well with my insurance company. Highly recommended.
Kevin Sessom and Mike were exceptional!! They got called into a complicated situation due to water damage and another flood restoration contractor being released from the job. These guys were consumate pros. They inventoried and packed out the other contractor's gear, instillled confidence regarding their ability to complete the job, worked quickly, cleaned up thoroughly, and communicated and provided timely updates during the entire process. If Kevin or Mike show up to mitigate your water catastrophe, you are in good hands-Thank you guys!!
I cannot thank ServePRO enough. In a time of complete loss and confusion, they were there to make me feel seen and heard. When I discovered the mold in my apartment complex, it was already too late. All of my stuff was covered. The complex did nothing (and still truly has done nothing), so I went and found servepro on my own. I am so grateful for how they calmed me down over the phone that initial day and for the way Brittni came in and took control of the entire dilema. I geninuely don't know what I would've done without them. Truthfully, all my stuff would probably still be sitting in my unit months later covered in mold if they did not step in. They're the BEST. Thank you Brittni and her team; they truly deserve all the praise in the world!