About Us

When water, fire, mold, or storm damage impacts your property, knowing who to call matters. SERVPRO of Downtown Austin/Team Jones is a locally owned and operated restoration and cleaning company serving Austin, Texas and the surrounding Central Texas communities. We provide residential and commercial restoration services with a rapid 24/7 emergency response, helping property owners recover quickly and confidently after unexpected losses. 

We understand the stress and disruption that property damage can cause. From the initial emergency response through final restoration or reconstruction, our team focuses on clear communication, technical accuracy, and dependable results. Our goal is simple: to minimize disruption and restore your property to pre-loss condition—“Like it never even happened.” 

SERVPRO of Downtown Austin/Team Jones specializes in the cleanup and restoration of residential and commercial properties following water, fire, smoke, mold, and storm damage. We are an IICRC Certified Firm, and our technicians receive ongoing training to meet established industry standards. Our work follows applicable IICRC guidelines, OSHA safety practices, EPA recommendations, and state regulatory requirements, including Texas Department of Licensing and Regulation (TDLR) guidelines for licensed mold remediation. 

With experienced field teams, dedicated project coordination, and access to large-loss resources through the SERVPRO Disaster Recovery Team®, we are equipped to scale quickly for complex commercial and catastrophic events. Serving our community with professionalism, integrity, and care, SERVPRO of Downtown Austin/Team Jones is proud to uphold the trusted SERVPRO name that property owners have relied on since 1967.