Emergency Water Extraction & Structural Drying Services

  • The #1 Choice in Cleanup and Restoration* 
  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of Downtown and East Central Austin
Our Google Reviews
(512) 420-9886
4.6
(66 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
66 Reviews
4.6
Leave Us A Review
Becky Lister
3 months ago

We had an upstairs bathroom leak that caused significant damage to our home, and the ServPro team was fantastic from start to finish. Jester, Jose, and Miguel did a phenomenal job throughout the entire process. They were professional, efficient, always on time, and kept us informed every step of the way with excellent communication. During a stressful situation, they made the restoration process as smooth as possible. I highly recommend ServPro and especially this outstanding team. Thank you for all your hard work!

Sarah Goodman
4 months ago

We bought a new home, where there was unfortunately some remediation needed. We went in circles with the previous providers, and it was NIGHT AND DAY in working with the ServePro team. We worked with Nick Maldonado, Erik Jorgenson, Tommy, Ambrose - the entire team of professionals were excellent and consultative throughout the process. The team was very knowledgeable and worked with us to make sure the areas were safe and fully remediated for our family. I am very thankful for the team, and their partnership with the mold inspector.

Austin Douglas
6 months ago

Jose Subero did an awesome job. Didn’t like getting water damage. But these guys did an awesome job to help me fix it.

Evan Tarver
6 months ago

Huge shoutout to the Servpro team for reconstruction from a house flood. I had a bathroom flood 6 weeks before tenants were set to move in, and they were able to work on my tight timeline to get it done, which is nothing short of a miracle when dealing with insurance. Want to give a special shoutout to Cesar Cerdacruz and his crew for managing the project, and to Nanette Johnson and Angel Arellano for working behind the scenes to make it all happen. Truly couldn’t have done it without y'all — they made a Servpro customer for life!

Anna Franceschi
8 months ago

Servpro has been excellent at remediating water damage in my home after the most recent freeze. They are prompt, very communicative and provide all the documentation and logs you’d need to work with insurance, making it a breeze. In particular, Morgan was stellar at keeping me up to date every step of the way and collaborating with different teams to make sure we got the help we needed!

Patricia Esparza
8 months ago

Miguel and his staff were very prompt efficient and professional, and even mopped my floors when they were done.I was very impressed.

Darlene Okpegbue
8 months ago

Jester ,Andrew, Edward, Nelson and Abelardo Martinez did a fantastic job. They were quick and very price friendly. Highly recommend

martin berson
about 1 year ago

The serv pro team that we had on our home pack out project was amazing. Led by Maria Reyes, the entire team of: Maria Reyes Yuli Martinez Maria Reyes Edliz Ocando Lizeth Torres Alix Marin Rosa Martinez Adyn Garcia Omar winters Jhinny Leon have all been fantastic to work with. I highly recommend serv pro for pack out/storage, and even moreso if you’re lucky enough to have this team on your project.

Anastasia Dixon
about 1 year ago

José and his team Andrew and Nelson were thorough, communicative, and quick. Would recommend!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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