
Meet Our Team
All it takes is one call to SERVPRO of Alamo Heights and Downtown San Antonio. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Jonathan Morin, team member at SERVPRO of Alamo Heights and Downtown San Antonio]()
Jonathan Morin
Jonathan Morin
Production Manager, SERVPRO of Alamo Heights and Downtown San Antonio Jonathan Morin is the Production Manager at SERVPRO of Alamo Heights, bringing over ten years of experience in the fire and water remediation industry. He is certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Removal Technician (WRT) and an Applied Structural Drying Technician (ASD). Jonathan is known for his dedicated, hands-on leadership style—never hesitating to get his hands dirty to ensure every project meets the highest standards. Outside of work, Jonathan is a proud family man who values quality time with his loved ones and brings that same sense of care and commitment to the customers he serves.![Maegin Roussel , team member at SERVPRO of Alamo Heights and Downtown San Antonio]()
Maegin Roussel
Meet Maegin Roussel – Project Coordinator
As a Project Coordinator on our Reconstruction Team, Maegin Roussel brings several years of hands-on experience in the construction industry. She takes pride in supporting clients throughout the restoration process with a detail-oriented and customer-focused approach. When she's not assisting homeowners, Maegin enjoys quality time with her husband and their dogs. She’s also an avid scuba diver who loves exploring the underwater world.![Deah Martin, team member at SERVPRO of Alamo Heights and Downtown San Antonio]()
Deah Martin
Meet Deah Martin – Accounts Management Specialist
SERVPRO of Alamo Heights and SERVPRO of Downtown San Antonio – Team SimonisDeah Martin serves as the Accounts Management Specialist for SERVPRO of Alamo Heights and SERVPRO of Downtown San Antonio – Team Simonis. With over ten years of experience in account management, Deah is a dedicated professional whose expertise and commitment make her an invaluable member of our team. Her attention to detail and client-focused approach ensure seamless service and strong relationships with our customers. In her personal time, Deah enjoys reading, singing, dancing, and playing basketball—activities that reflect her dynamic personality and well-rounded interests. ![Margaret Harrod, team member at SERVPRO of Alamo Heights and Downtown San Antonio]()
Margaret Harrod
Margaret Harrod – Job File Coordinator
Margaret Harrod plays a key role as Job File Coordinator for the SERVPRO Alamo Heights/Downtown San Antonio – Team Simonis. With over nine months of experience in this role and a solid background in office operations, she brings efficiency and organization to every job. Margaret is known for her attention to detail and commitment to supporting both the team and customers. In her free time, she enjoys DIY projects, crafting, reading, and spending time with her family.
![Dominic Munez, team member at SERVPRO of Alamo Heights and Downtown San Antonio]()
Dominic Munez
Dominic Muniz – Office Administrator
Dominic Muniz serves as the Office Administrator for SERVPRO of Alamo Heights and Downtown San Antonio. With six months of experience in the restoration industry and a background as a computer programmer, Dominic brings a unique blend of technical skill and administrative support to the team. His attention to detail and problem-solving mindset make him a valuable asset. Outside of work, he enjoys hiking, gaming, coding, reading, and building custom computers.![Patricia McClain, team member at SERVPRO of Alamo Heights and Downtown San Antonio]()
Patricia McClain
Patricia McClain – Reconstruction Office Administrator
Patricia “Patty” McClain is the Reconstruction Office Administrator at SERVPRO of Alamo Heights and Downtown San Antonio. With nearly a year on the team and over five years of experience in the restoration industry, Patty brings a wealth of knowledge and a dependable, can-do attitude to every job. She’s always willing to step in and support wherever needed, making her a true asset to the team. In her free time, Patty enjoys fundraising for the American Cancer Society, repurposing antiques, creating custom designs with her Cricut, spending time with her family, and watching baseball.![Andrew Johnsen, team member at SERVPRO of Alamo Heights and Downtown San Antonio]()
Andrew Johnsen
Andrew Johnsen serves as a Production Manager at SERVPRO of Alamo Heights/Downtown San Antonio. Backed by more than ten years in the mitigation industry and holding his IICRC Water Damage Restoration Technician (WRT) certification, Andrew is known for his ability to tackle challenges and guide projects to a successful outcome. When he’s not on the job, you’ll often find him enjoying time in the kitchen cooking with his family. His favorite color is green.
What our
customers are saying
I had a busted pipe in my house. Neenah helped guide me through the process and informed me on what would happen. She was super helpful and the team did a great job at fixing the issue!
The SERVPRO team led by David Bautista exceeded expectations on timing and quality. I would definitely use them again.
I used the Braun Station location. I called, and there was a crew here in a couple hours to manage water damaged areas, set up fans and dehumidifiers. They handled everything same day; with cleanup too! Three days later, they came back to test everything and remove all equipment so I could deal with the next steps. Great group of guys! Thank you to Samantha, Andrew, Jon, Abraham, Ram, and Joseph!!
Felipe and his team were awesome!! Can do attitude and very friendly. I would recommend them to anyone!!
This team was responsive, professional, and fair. We are greatly fortunate to have them as a trusted partner in business.
Ashley M and the whole pack out crew were professional, understanding and amazing to work with from beginning to end! I can't say enough nice things about the whole team and the care and effort they put into my belongings and home.
We came home from vacation to find our house flooded. Our insurance company (State Farm) connected us with ServPro, and the lead guy, Jon, was out at our house the same day, reviewing the scope of the work and making his plans. Since then, ServPro has been at our house all week working hard to dry out our kitchen and the other affected rooms, and now they're starting the (necessary) demo work, pulling up the floor, pulling out the walls and insulation. They know what they're doing. Project leads Jon and Andrew have been very responsive to all of our questions and requests and all things considered, they've made a stressful and frankly bewildering process about as easy for us to deal with as I can imagine it being. Thanks, ServPro.
Ashley and her crew Crystal, Michelle, Alexis & Lachelle did an excellent job cleaning my house and putting everything back in order. I appreciate their detailed work and very professional. If anytime I would need a cleaning crew I would definitely use this team again. Thanks for making me smile again! You all are AWESOME!😊
Ashley was a very helpful when I first spoke with her very professional answered all my questions and concerns
About Us
SERVPRO of Alamo Heights is here to serve the Alamo Heights and surrounding community every day of the year. Utilizing the highest standards and following IICRC guidelines we ensure that every job is doing correctly. We understand that fire and water damage is stressful and our compassionate team members are here to help from the first call. From a small loss to a commercial job, we have the experience and expertise to help make your damage "Like it never even happened." We also proud to now offer reconstruction services and be your one stop damage restoration expert shop. Call today to schedule an appointment at (210) 822-2063.







