
Professional Odor Removal Services
- The #1 Choice in Cleanup and Restoration
- 24/7 Emergency Odor Removal Service
- Providing Residential and Commercial Odor Removal Near You
- Proprietary Cleaning Solutions, Techniques, and Equipment
Here to Help® 24/7
Need Odor Removal?
A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary.
When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall.
We can help with odors from:
The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh.
Relevant Services:
SERVPRO’s 4-Step Odor Removal Process
Remove the Odor Source
Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.
Clean Residues From Surfaces
After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.
Recreate the Conditions That Caused Odor Penetration
We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective.
Seal Surfaces Exposed To Unpleasant Odors
Severe situations may require sealing if odor removal would be insufficient.


Commercial Odor Removal Services
Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations.
Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.
I approached a young man in the community to ask some information about the services you provide, his name was John Dean. He was very informative on the services and was very eager to assist me with any questions I had. He made me feel very comfortable asking questions and he gave me a great understanding of the business. I will for sure be contacting the company with any future services that I may need because of him, and I will be requesting him to be part of completing the work needed.
Tim is an amazing guy.. Answered his phone on Saturday evening and was ready to go. Keep up the good work...
Great service
Always quick to respond and very helpful in their service.
Tim Satterfield at SERVPRO is an amazing guy who really cares about his customers. I would highly recommend calling and asking for Tim if you need anything.
Friendly and personable staff that are great to work with personally and to recommend for clients!
Called for a quote after being disappointed with other companies and Tim was great! Thanks SERVPRO!
SERVPRO came out to take care of a water damage at my home, they were extremely helpful, professional and I would recommend them to anyone looking for similar services!
Let me cut to the chase, CALL SERVPRO of West Knoxville if you have any sort of water emergency! SERVPRO of West Knoxville was the one aspect of peace in the chaos of my completely unexpected water emergency! My washing machine overflowed significantly with water flowing from my 2nd story laundry area throughout my main level living space and garage! Upon calling my insurance agent, she recommended I call SERVPRO. I called, received immediate and thorough communication about the process (even helping me over the phone to locate my main water turn off valve), and then the crew showed up within the next 2 hours! I have two small girls, so their timely response was such a relief. Not only did they promptly get to work, but the project manager also took the time to review my current needs, a few possibilities, and provided me with some very valuable knowledge of how to proceed after their mitigation job was complete. As a customer who values competence, communication, quality work for a good value, and positive customer service, I was beyond pleased with SERVPRO of West Knoxville! I have recommended them to multiple people in my area since, and will continue to do so!
