Meet Our Team
Here to Help® 24/7
SERVPRO of South Nashville
Briana Tompkins
Sales Manager
Briana Tompkins has been a dedicated member of the SERVPRO team for nearly seven years. She began her career as a receptionist and dispatcher, quickly developing a strong understanding of daily operations and customer care. Through consistent performance and leadership, Briana advanced into management, overseeing the office team before stepping into leadership of the sales function.
In her current role as Sales Manager, Briana oversees sales operations while supporting company-wide compliance efforts to ensure SERVPRO standards are consistently met. She is known for her commitment to excellence, team development, and delivering reliable service to customers during their time of need.
Travis Payne
Director of Estimation
Travis brings nearly 20 years of combined experience as an insurance adjuster and disaster restoration and construction estimator. His diverse construction background enables him to accurately scope and estimate projects ranging from water and fire losses to multi-million-dollar large loss and capital improvement projects.
With experience spanning both insurance and construction environments, Travis bridges technical estimating, coverage considerations, and client expectations. His expertise supports clear communication, accurate scoping, and effective execution across complex restoration projects.
Josh Field
General Manager
Josh began his career with SERVPRO of Wilson County in 2018 as a Technician, quickly building a strong foundation in the restoration industry. Through dedication, leadership, and hands-on experience, he advanced into roles including Crew Chief, Production Manager, and Operations Manager, where he oversaw daily operations and ensured consistent, high-quality service delivery.
As SERVPRO of Wilson County expanded its capabilities, Josh transitioned to the Large Loss Team, spending approximately two years traveling nationwide to manage complex, large-scale restoration projects. This experience strengthened his expertise in project management, coordination, and client-focused solutions.
Josh now serves as General Manager, leading the team with a strong commitment to operational excellence, growth, and SERVPRO’s core values. Outside of work, he enjoys spending time with his wife, Tiffany, and their two daughters, Chloe and Avery.
Eduardo Gomez
Director of Operations, Large Loss
As Director of Operations for Commercial and Large Loss, Eduardo oversees complex restoration projects nationwide, ensuring clients receive tailored, high-quality solutions regardless of location or scope. His role focuses on coordinating logistics, assembling the right resources, and preparing teams to respond quickly and effectively to large-scale losses.
With nearly 12 years of experience in construction and five years with the SERVPRO family, he brings broad exposure to diverse project environments and delivery models. This experience enables him to anticipate challenges, maintain operational readiness, and guide teams through demanding restoration projects with confidence and consistency.
What our
customers are saying
Everyone was great!
Excellent service! Terry and Paul made sure everything was done correctly. They were patient and kind. Much appreciated!
Josh and Jamie were very knowledgeable, kind, and helpful. They really helped me get through a tough time and I really appreciate their help.
Great job!
I could not have asked for a better experience for a difficult situation. Thank you SERVPRO of South Nashville!
The initial conversation were great and Josh and Brandon were great once onsite (same night). The dialogue and help was unparalleled from Josh throughout the whole process. Josh was helpful, prompt, clear, and provided open communication and was very informative through the whole process. Great job and I would highly recommend SERVPRO of South Nashville to my friends and family.
The crew and the office were very helpful and polite during this process. They really helped us out during a bad experience. I highly recommend SERVPRO and would use them again.
Had a water emergency in the evening and SERVPRO was on site in less than 3 hours to come to our rescue! The team members were knowledgeable, efficient, and courteous. They came to check on the status of everything almost every day until everything was dried out. Shout out to Tony, Luis, and Charlie for helping us minimize damage to our floors and ceiling!
Tony and Louis were very helpful, kind, and professional. They did an excellent job.
About Us
Why SERVPRO of South Nashville?
SERVPRO of South Nashville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of South Nashville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of South Nashville can also mitigate mold and mildew from your home or business.
Meet Our Team of Professionals
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of South Nashville.
Locally Owned and Operated
Mike and Katherine Isaacson are the owners of SERVPRO of South Nashville. They both have grown up and lived in Middle TN for more than 30 years. Our customers can rest assured knowing that SERVPRO of South Nashville is locally owned and operated by owners and managers that care about the community. SERVPRO of South Nashville strives to set a positive example of how a company should operate in the fire and water damage restoration industry. We value service, honesty, and mutual respect and strive to live these values each day.
We Want to Serve You!
If you would like to schedule service for your home or business, please call today at 615-331-0200.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
