Meet Our Team
Here to Help® 24/7
SERVPRO of Hamblen & Grainger Counties
John A. Greenway
The President of SERVPRO of Hamblen County is John Greenway. He was raised in Northwest Knoxville since his parents relocated to find work at Oak Ridge National Laboratory. He matriculated from Central High School and then received a baseball scholarship to Roane State Community College in Harriman, TN. He led the team to victory in the state championship as team co-captain. John then earned a baseball scholarship to Austin Peay State University in Clarksville, TN, where he achieved Academic All American honors. He met his wife Kristina from Fort Lauderdale, Florida, who was attending on a volleyball scholarship. Quite the athletic duo! John then transferred to the University of Tennessee to earn his B.S. in Education. John is the proud parent of two sons. He worked 18 years with Wyeth Pharmaceuticals as a sales representative and then as a District Manager. John has since earned his WRT, ASD, and CDS certifications in the restoration industry. John’s training and experience position him as an expert in the large loss recovery program of our SERVPRO franchise.
Kristina L. Greenway
Vice President Kristina Greenway was reared in Fort Lauderdale, FL. and attended Broward Junior College. She went to Austin Peay State University on a volleyball scholarship, where she met her future husband and business partner, John. He attended on a baseball scholarship. Kristina relocated to Knoxville, then married and raised her two sons there in West Hills. She volunteered and worked in many entrepreneurial endeavors, such as opening a new greeting card line called Old Grouch™. Kristina, also from Lincoln Memorial University, earned a dual master's degrees.
Kristina is passionate about education and assisting others. She is a visionary, and this ability has been very valuable regarding her work at SERVPRO of Hamblen County. Kristina has been committed to promoting others in the field of crime scene and biohazard cleanup. She has worked for and achieved one of the highest certifications in blood-borne pathogen and biohazard cleanup through the American BioRecovery Association (ABRA) by completing her Certified BioRecovery Masters (CBRM.) Kristina is the Vice President of ABRA and is proactive in teaching other companies of this nonprofit Educational Association. Kristina has pursued and achieved Certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) These include water restoration (WRT), fire & smoke remediation (FSRT), and advanced microbial remediation (AMRT.) Kristina is focused and passionate about helping and encouraging all individuals; in fact, her life's mission can be best defined with one statement: “Helping others in their time of need is one of life’s greatest privileges”™.
Sean Greenway
Sales and Marketing Director
Bruce Foughty
Service Consultant
Lisa Breuer
Finance Manager
Renee Holiday
Estimator/JFC
Casin Chandler
Production Manager
Nick Lee
Senior Production Manager
Alex Oakes
Support Services Manager / Senior Estimator
Bryan Green
Production Manager
Charles Oliver
Production Technician
Zedebekiah Moore
Production Technician
Alan Lewis
Operations Manager
Lance Hardwick
Crew Chief
Shanna Wilhite
Marketing Coordinator
Steven Kuhn
Human Resource Manager
What our
customers are saying
I’m constantly on the phone from my home office and was worried about having contractors in my house. SERVPRO set up barriers to prevent the damage from spreading and to help me continue my daily routine while they worked on my home. They were amazing.
I only had a wet vacuum to clean up after a kitchen sink leak, so I decided to let your expert team take over. When I saw your sophisticated equipment, I knew I had made the right choice.
After thoroughly researching fire restoration services, I found SERVPRO and they completely lived up to their promises. They were quick, thorough and professional every step of the way. I highly recommend them to anyone who needs their services.
We struggled to get our home back in order after a storm made its way into our living room. Once we called SERVPRO, they helped us make sense of what needed to be done and guided us through the process.
I can’t thank your staff enough for being mindful of my staff and clients as you restored my store. I really appreciate your professionalism and attention to detail.
I initially called SERVPRO on a fact-finding mission regarding some peeling wallpaper. It became clear to me that I needed their professional expertise. Now I recommend them to all my friends.
As I age, I am more inclined to delegate some tasks. SERVPRO was fantastic in helping with the cleanup of my home after a fire incident and the best part was that I didn’t have to do much. I highly recommend them.
My son and daughter-in-law bought a fixer upper but miscalculated the amount of work they needed to put in. With their permission, I called SERVPRO to take care of a couple of issues and they were finally convinced that sometimes relying on a professional team is much more efficient than do-it-yourself solutions.
I have a massive storage room full of props I use for my events company ranging from centerpieces to paper flowers to dinnerware. Restoring the room and the items was equally important and SERVPRO didn’t disappoint. They knew how to clean each surface instead of using a one-size-fits-all approach.
I’m constantly on the phone from my home office and was worried about having contractors in my house. SERVPRO set up barriers to prevent the damage from spreading and to help me continue my daily routine while they worked on my home. They were amazing.
I only had a wet vacuum to clean up after a kitchen sink leak, so I decided to let your expert team take over. When I saw your sophisticated equipment, I knew I had made the right choice.
After thoroughly researching fire restoration services, I found SERVPRO and they completely lived up to their promises. They were quick, thorough and professional every step of the way. I highly recommend them to anyone who needs their services.
We struggled to get our home back in order after a storm made its way into our living room. Once we called SERVPRO, they helped us make sense of what needed to be done and guided us through the process.
I can’t thank your staff enough for being mindful of my staff and clients as you restored my store. I really appreciate your professionalism and attention to detail.
I initially called SERVPRO on a fact-finding mission regarding some peeling wallpaper. It became clear to me that I needed their professional expertise. Now I recommend them to all my friends.
As I age, I am more inclined to delegate some tasks. SERVPRO was fantastic in helping with the cleanup of my home after a fire incident and the best part was that I didn’t have to do much. I highly recommend them.
My son and daughter-in-law bought a fixer upper but miscalculated the amount of work they needed to put in. With their permission, I called SERVPRO to take care of a couple of issues and they were finally convinced that sometimes relying on a professional team is much more efficient than do-it-yourself solutions.
I have a massive storage room full of props I use for my events company ranging from centerpieces to paper flowers to dinnerware. Restoring the room and the items was equally important and SERVPRO didn’t disappoint. They knew how to clean each surface instead of using a one-size-fits-all approach.
About Us
Your Neighbors in Restoration, Here in the Heart of East Tennessee
When disaster strikes in Morristown, whether it’s a soaked basement in Russellville or fire damage in Bean Station, SERVPRO is the name folks know they can count on. We’re not just a cleanup crew—we’re your neighbors. We live here, raise our families here, and drink the same sweet tea on the porch after a storm rolls through.
Born for the Tough Jobs—Right Here at Home
With years of experience under our belts and certifications that’d make a toolbelt jealous, our team specializes in water damage restoration, fire and smoke cleanup, mold remediation, and more. When the unexpected hits, we don’t flinch—we show up fast, with the gear and grit to get your home or business back to “Like it never even happened.”
Our approach is hands-on and heart-first. Think of us as restoration first responders: trained, tested, and always ready to roll, rain or shine, day or night.
What Makes SERVPRO Different?
- Local Commitment: We’re deeply rooted in Hamblen and Grainger Counties—we know the quirks of older homes near Cherokee Lake and the drainage woes after a Tennessee downpour.
- 24/7 Response: Emergencies don’t punch a time clock, and neither do we.
- State-of-the-Art Tools: From moisture meters to air scrubbers, we bring high-tech help to high-stress situations.
- Certified Expertise: Our technicians are IICRC-certified and trained to handle the most challenging situations while treating your space with respect.
More Than Cleanup—We Restore Peace of Mind
Restoration isn’t just about tools and tarps. It’s about listening, understanding, and restoring more than just buildings—it’s about restoring your sense of normal. Whether it’s a burst pipe or post-fire cleanup, we walk you through every step with clear communication and small-town care.
Ready to take the first step toward restoring your space—and your peace of mind? Let’s make things right, together. SERVPRO is here in Morristown, always ready when you need us.
