Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of Chattanooga
Our Google Reviews
(423) 326-1406
4.6
(313 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
313 Reviews
4.6
Leave Us A Review
Kim Pratt
4 days ago

Thank you Connie and Jessica! You both went above and beyond during a very stressful event - thank you very much!

Katie Wilson
21 days ago

Haley and Sammy were both great to work with! They were always professional, prompt, knowledgeable and kept us informed throughout the process! Thank you for making the process seamless!

Dan Milligan
about 1 month ago

The SERVPRO team literally went the extra mile (or 500 miles, rather) to help us, and went above and beyond to make everything as easy as possible. Their service and communication were excellent every step of the way, each and every day. If our basement ever floods again (and I'm really hoping it doesn't), I won't hesitate to go through SERVPRO again. Thank you, Dusten, Hailey, and Jesus!!

Patrick McCarver
about 1 month ago

Quick response to get cleaned up and dried. The team was very efficient and professional. The rebuild smooth and seamless. We were able to get it all done without having to lose any time taking care of patients. I would definitely recommend ServPro to make like it never happened.

Gretchen Turner
about 2 months ago

My first experience with Servpro was following significant water damage in my home. They provided excellent service from the initial phone call and throughout the entire job. Technicians were friendly, professional, and meticulous. They left everything spotless when the work was finished. Because I had such a great experience, I contacted them again when I needed a drop ceiling cleaned. Again, they responded quickly and did excellent work. They will be my first call every time.

chris smith
about 2 months ago

We had a lightning strike and lost our house to a fire. The firemen were able to save the detached garage, however it sustained damage. Matt had great communication and Tim was very professional and enclosed the garage and repaired the door in a very timely manner. We appreciate their timeliness, kindness and compassion in a tough time.

Alan Crews
about 2 months ago

Matt and Greg have been outstanding so far in the early stages of restoring our home after lightning induced fire. They have been on site multiple times, and quickly brought in needed equipment to mitigate further damage to home and furnishings. Both Matt and Greg have communicated with us frequently, keeping us updated on upcoming plans. We are very pleased with Servpro so far, and would strongly recommend them.

Dana Marcus
5 months ago

Tevin and Aiden were very informative and professional.

Lauren Kelly
6 months ago

Our experience with ServPro has been wonderful. Tevin in particular has gone above and beyond to ease our concerns in a stressful situation and explain every step of the process. He has been so communicative and kind. Highly recommend!!!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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