Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Belle Meade / West Nashville / Downtown Nashville

Our Google Reviews
(615) 242-9391
4.9
(373 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Belle Meade / West Nashville / Downtown Nashville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had a wonderful experience with SERVPRO Hermitage/Donelson and cannot recommend this company enough if you find yourself in need of help with water removal. The entire team was helpful, prompt, and responsive to all of our questions and concerns. They let us know what to expect and completed the job in a timely and professional manner. They made a stressful situation so much more manageable for us. We highly recommend this company.

Melissa Laskaris
Nashville

SERVPRO of Belle Meade is EXCEPTIONAL! Their quality of work, excellent customer service, and high-caliber people exceeded all expectations. Our entire family HIGHLY RECOMMENDS this team!!!

Damon F.
Nashville

Very efficient work. Well-coordinated with the insurance carrier. Communication with office staff is very professional.

Martin C.
Nashville

The SERVPRO of Belle Meade and West Nashville team was efficient, courteous, and helpful in accommodating my schedule. Would recommend and use again.

Briannn24
Nashville

So thankful SERVPRO of Belle Meade/West Nashville was able to come to our house within about an hour of a small flooding event in my house. They are communicative and kept me informed throughout the restoration process!

Kara Kroeger
Nashville

I normally don't write reviews, but the guys with Belle Meade SERVPRO are INCREDIBLY good, Will and Jay excellently navigated in dealing with our water damage, VERY Good outfit!

Kevin Pace
Nashville

Will, Margaret, Zack, and Jacob were above and beyond. Super prompt, knowledgeable, and nice, and answered all my questions. Did an amazing job with the flooding I had. Honestly, in a stressful situation, they really put my mind at ease too.

Brad Smith
Nashville

We had a pipe burst the afternoon before we were leaving to fly to London. Water was everywhere in a matter of minutes. I called SERVPRO of Hermitage/Donelson & they were at my house within an hour during rush hour traffic. Mike Aucoin & Zack came in & immediately got to work, bringing in mats, dehumidifiers & other equipment to dry out the hardwood floors. Knowing we would be gone, I gave them my daughter’s number to call to let them in each day. Even though we were out of the country, Mike emailed me each time they came out to let me know the progress. Everything was completed before we returned. Mike & Zack were prompt, reliable & professional. I hope I do not have another need for this type of service in the future, but if I do, I will definitely use SERVPRO again. I highly recommend them.

Barbara E.
Nashville

Austin Cerwinske was a quick worker we had a water leak in the office and they had it dried and cleaned up with in a couple days.

Mckenzie Weihl
Nashville

We had a wonderful experience with SERVPRO Hermitage/Donelson and cannot recommend this company enough if you find yourself in need of help with water removal. The entire team was helpful, prompt, and responsive to all of our questions and concerns. They let us know what to expect and completed the job in a timely and professional manner. They made a stressful situation so much more manageable for us. We highly recommend this company.

Melissa Laskaris
Nashville

SERVPRO of Belle Meade is EXCEPTIONAL! Their quality of work, excellent customer service, and high-caliber people exceeded all expectations. Our entire family HIGHLY RECOMMENDS this team!!!

Damon F.
Nashville

Very efficient work. Well-coordinated with the insurance carrier. Communication with office staff is very professional.

Martin C.
Nashville

The SERVPRO of Belle Meade and West Nashville team was efficient, courteous, and helpful in accommodating my schedule. Would recommend and use again.

Briannn24
Nashville

So thankful SERVPRO of Belle Meade/West Nashville was able to come to our house within about an hour of a small flooding event in my house. They are communicative and kept me informed throughout the restoration process!

Kara Kroeger
Nashville

I normally don't write reviews, but the guys with Belle Meade SERVPRO are INCREDIBLY good, Will and Jay excellently navigated in dealing with our water damage, VERY Good outfit!

Kevin Pace
Nashville

Will, Margaret, Zack, and Jacob were above and beyond. Super prompt, knowledgeable, and nice, and answered all my questions. Did an amazing job with the flooding I had. Honestly, in a stressful situation, they really put my mind at ease too.

Brad Smith
Nashville

We had a pipe burst the afternoon before we were leaving to fly to London. Water was everywhere in a matter of minutes. I called SERVPRO of Hermitage/Donelson & they were at my house within an hour during rush hour traffic. Mike Aucoin & Zack came in & immediately got to work, bringing in mats, dehumidifiers & other equipment to dry out the hardwood floors. Knowing we would be gone, I gave them my daughter’s number to call to let them in each day. Even though we were out of the country, Mike emailed me each time they came out to let me know the progress. Everything was completed before we returned. Mike & Zack were prompt, reliable & professional. I hope I do not have another need for this type of service in the future, but if I do, I will definitely use SERVPRO again. I highly recommend them.

Barbara E.
Nashville

Austin Cerwinske was a quick worker we had a water leak in the office and they had it dried and cleaned up with in a couple days.

Mckenzie Weihl
Nashville

About Us

Our SERVPRO of Belle Meade/West Nashville team is here for you when disaster strikes. The stress and strain that you experience when your home or business is negatively affected by fire damage or water damage can be difficult to handle, and we understand. Our goal is always to stand with you and get you back to normal as soon as possible.

Here at SERVPRO of Belle Meade/West Nashville, our specialties are the cleanup and restoration of residential and commercial property after smoke and fire damage or water damage, and we take special pride in our expertise when it comes to mold mitigation and mildew removal from your home or business. SERVPRO of Belle Meade/ West Nashville is also a Better Business Bureau accredited business as well as a recipient of the Angie’s List Super Service Award! We are also very proud to say that we are one of only 17 businesses recognized in the state of TN as a Hire Vets Medallion Award recipient.

We’re proud that our staff is highly trained in property damage restoration. From their initial training at the SERVPRO corporate training facility to maintaining their IICRC-industry certification, you can always be assured that our staff stays equipped with the latest information and technology necessary to professionally restore your property. We are a proud partner in a nationwide system of qualified franchises, and our team is comprised of local Nashville employees who know and understand our Music City community, and no damage is too large or too small for SERVPRO of Belle Meade/West Nashville.

Call us today to schedule service for your home or business.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Transparency in Coverage link: https://www.cigna.com/legal/compliance/machine-readable-files

Robert M. & Jessica L. Dixon
Robert M. & Jessica L. Dixon
Owners of SERVPRO of Belle Meade / West Nashville / Downtown Nashville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.