A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Richland County

Our Google Reviews
(803) 419-0470
4.8
(325 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

5 STAR REVIEW ON GOOGLE

We are so grateful for the opportunity to support local small business and SERVPRO did not disappoint. They were so nice and helpful when scheduling. They were running ahead of schedule the day of service and made sure to call ahead. We have almost 20 year old tile that needed freshening up and it looks practically new again! They even cleaned our fiberglass tub in the bathroom that was not included as part of the “tile and grout” cleaning. My only regret is that we didn’t call sooner to get this done. We are so pleased and would recommend to anyone!

Mary Ann Ross
Columbia

SERVPRO of Richland County did an amazing job the entire step of the way. I would recommend them 10 out of 10. 

Charles
Columbia

Alton Martin and his team were exceptional in conducting the process of removing flooring, carpeting etc. damaged by a burst pipe in our bathroom. The most important thing to me was the empathy shown knowing I was a bit stressed as my house was being packed up for who knows how long. I would highly recommend this company and their employees for your next unexpected plumbing disaster.

Reed
Blythewood

SERVPRO did an awesome job! We had a moment of issue with timing, but they were quit to fix it. They take care of their people!  

 

Kathryn
Columbia

Alton Martin was my serviceman today in Blythewood. He was so patient with me and all of my questions. He was thorough with his explanations and I would highly recommend him and this company. I will rest better tonight knowing that this has been taken care of. I told Alton that he was my HERO! Thank you!  

 

Talana
Columbia

I am very pleased with the results of my carpet cleaning. SERVPRO professionals were prompt and polite. I will be using them for years to come. Thank you so much SERVPRO!

Carla Hinson
Columbia

Brian and Troy were at my house yesterday and cleaned the tile and grout in 2 bathrooms, entry foyer and kitchen area. They did a great job! I think the floors look better now than when they were first installed.

Thank you!

William 

William
COLUMBIA

Great team, awesome service!

P.B
COLUMBIA

5 STAR GOOGLE REVIEW

After the winter storm SERVPRO assured community support by outreaching to other national teams. We were impressed with the collaboration of national teams and home office.

Adrienne Anderson
McKinney

About Us

OUR STORY

We opened our first SERVPRO franchise in May 2012. Customer service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise.  Our business grew rapidly and in addition to serving the greater Charlotte area, we also own SERVPRO franchises in Northwest Charlotte, Lake Norman, Gaston County, Lincoln County and South Carolina – serving both the York County and Richland County markets. Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.” ® We are locally and veteran owned.



OUR SERVICES

Our team at SERVPRO of Richland County has over 25 years of experience in the disaster restoration industry and understands the pain and worry that comes with a water or fire damage and the disruption it causes to your home or business. SERVPRO is a full-service restoration company specializing in the cleanup, restoration, and reconstruction of residential and commercial properties. We also remediate mold from your home or business. Other services include (but not limited to):

  • Post Construction Cleaning
  • COVID-19 Virus Disinfection and Cleaning
  • Biohazard
  • Crime Scene and Vandalism Clean Up
  • Contents Cleaning, Restoration, and Storage
  • Media Blasting (Mold, Fire/Smoke, and Stain Removal)
  • Catastrophic Storm Response

Whether it’s damage to your home, your business, or you need full-service restoration due to a major disaster such as a hurricane or tornado — our team can handle it.

AFFILIATIONS

  • Building Owners Management Association (BOMA)
  • Commercial Real Estate Executive Women (CREW)
  • Industrial Networking Group
  • Institute of Real Estate Management (IREM)
  • National Association of Women Business Owners (NAWBO)
  • North Carolina Healthcare Engineers Association (NCHEA)
  • Vistage

AWARDS

  • Charlotte Business Journal's Fast 50
  • Charlotte Business Journal's Women in Business Award
  • Lake Norman Chamber of Commerce Outstanding Small Business
  • NAWBO National Woman Business Owner of Year Finalist
  • NAWBO Rising Star Award
  • SMARTCEO Brava Award
  • TOP 100 SERVPRO (multiple years)
  • SERVPRO Award for Outstanding Sales (multiple years)

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Penny Benkeser, J. Daniel Cox
Penny Benkeser, J. Daniel Cox
Owners of SERVPRO of Richland County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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