
Meet Our Team
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SERVPRO of Pickens County
Michelle (Accounts Payable)
Michelle joined SERVPRO Team Harloe in October 2023 as our Accounts Payable specialist. Her attention to detail and dedication to keeping things running smoothly have quickly made her an essential part of the team. Outside of work, Michelle loves spending quality time with her grandbaby and enjoys trips to Pigeon Forge, TN, where she finds relaxation and fun. Her commitment both at work and in life makes her a valuable member of our SERVPRO®; family.
Khristina (Accounts Receivable)
Khristina embarked on her journey with SERVPRO®; in 2023, starting as a Job File Coordinator and swiftly advancing to the Accounts Receivable position. In her current capacity, Khristina skillfully handles financial, administrative, and clerical tasks. Her responsibilities include ensuring operational accuracy and efficiency, processing incoming payments, and safeguarding revenue through meticulous verification and posting of receipts. On a personal note, Khristina is a devoted mother to her 8-year-old child, who she affectionately describes as 'the love of her life.' When not at work, she relishes spending time with her family and unwinds by playing video games, striking a balance between her professional responsibilities and personal interests.
Scott (Warehouse Manager)
Scott, our diligent Warehouse Manager at SERVPRO®;, exemplifies the spirit of adaptability and skill. Initially serving as our Office Manager, he enthusiastically embraced the chance to shift to the Warehouse Manager role, a move that highlighted his versatility and commitment. Recognizing his exceptional skills, particularly his meticulous attention to detail and proactive approach, we were confident in his ability to bring significant improvements to our warehouse operations. This change has not only enhanced the warehouse's functionality but also contributed substantially to the overall efficiency and productivity of our company. Scott's academic background includes a Bachelor of Science degree in Planning from East Carolina University in Greenville, NC, complemented by his valuable experience in manufacturing and municipal government sectors. On a personal note, Scott enjoys a fulfilling family life, happily married and a proud father to a son and a daughter.
Jeff (Marketing)
Jeff began his career with SERVPRO®; in the summer of 2010, bringing his passion for community service to the forefront of his work. He finds immense satisfaction in aiding and connecting with community members, a commitment reflected in his involvement in thousands of water and fire damage restoration projects. As an engaged community member, Jeff plays an active role in The Clemson Rotary Club and has recently ascended to a leadership position as a Chairman on the board of the Easley Chamber of Commerce. His dedication has been recognized through multiple service awards in both Clemson and Easley. Jeff's unwavering commitment to SERVPRO®;'s success is matched only by his dedication to serving his community in every way possible.
Kaitlyn (Marketing)
Kaitlyn has been with SERVPRO Team Harloe since December 2023, bringing her creativity and enthusiasm to her role as Marketing. Her passion for swing dancing, west coast dancing, and lindy hop shines through in her energetic approach to both work and life. Outside of work, Kaitlyn enjoys karaoke, always ready to belt out a tune and have a good time. Her vibrant personality and marketing skills make her a dynamic and valuable member of our team.
Brooke (Reconstruction Administrator)
Brooke became a part of the SERVPRO®; team in 2022 as a Job File Coordinator and quickly demonstrated her capabilities, earning a promotion to Reconstruction Administrator. With an impressive 14 years of customer service experience under her belt, Brooke has significantly enhanced her current role. Her chief responsibility involves coordinating the efforts of our Reconstruction team, a task that she executes with a keen focus on customer engagement and assistance. Brooke is renowned for her friendly demeanor and exceptional interpersonal skills, attributes that enable her to establish meaningful connections with customers and colleagues alike. This proficiency not only contributes to a positive work environment but also ensures the smooth functioning of her team. In her personal life, Brooke values the time spent with her family, striking a harmonious balance between her professional commitments and her family life.
Steve (Reconstruction Estimator)
Steve has been with SERVPRO Team Harloe since July 2023, serving as our Reconstruction Estimator. As a Marine veteran, he brings a strong sense of discipline and attention to detail to every project, ensuring high-quality results. Outside of work, Steve spends his time working on his family’s farm and practicing Jiu-jitsu. His well-rounded experience and commitment make him a vital asset to our team.
Luis (Reconstruction Project Manager)
Luis recently became a valued member of our SERVPRO®; team, taking on the role of a Reconstruction Technician. His background is rich with diverse experiences, encompassing Reconstruction, Project Management, Water Mitigation, Maintenance, and Estimating, among other areas. This multifaceted skill set makes him a significant asset to our team. Additionally, Luis is bilingual, fluent in both Spanish and English, which enhances his ability to communicate effectively in a variety of contexts. His impressive resume is further augmented by his service as a Corporal in the Marine Corps, a testament to his discipline, leadership, and commitment. Luis's combination of technical expertise, language skills, and military background contributes greatly to the depth and efficiency of our team.
Brian (Production Project Manager)
Brian joined SERVPRO Team Harloe in September 2024, bringing with him several years of experience from his time with SERVPRO®; in Maryland. Now serving as a Project Manager, Brian's expertise and dedication to ensuring smooth operations have made him a strong addition to the team. His commitment to excellence and project leadership make him a valuable asset as he continues his SERVPRO journey with us.
Josh (Production Project Manager)
Josh has been a valued member of SERVPRO®; Team Harloe for a few years, bringing his expertise and dedication to his role as Project Manager. Known for his hands-on approach and commitment to seeing projects through to completion, he’s become an integral part of the team. When he’s not at work, Josh enjoys working on cars, combining his passion for mechanics with his love of problem-solving. His dedication and skills both on and off the job make him a key asset to our team.
Mike (Production Crew Chief)
Mike recently embarked on his journey with SERVPRO®;, joining our team as a Water Technician. He expresses great enthusiasm about expanding his expertise in water mitigation and is equally eager to cross-train in areas like fire restoration, mold mitigation, and biohazard removal. Mike is driven by the prospect of assisting the community and is keen to explore the diverse opportunities that SERVPRO offers. In his personal life, Mike has a passion for mechanics, with a particular interest in working on vehicles. This hobby not only serves as a creative outlet but also allows him to spend quality time with his children, blending his professional aspirations with his personal interests and family life.
Austin (Production Technician)
Austin joined SERVPRO®; Team Harloe in March 2024 and has quickly become a valued member of the team. His dedication to his work and attention to detail help ensure that each project is completed to the highest standard. Austin’s commitment and positive attitude make him an important asset to the SERVPRO®; family.
Garrett (Production Technician)
Garrett joined SERVPRO®; Team Harloe in July 2024, quickly bringing his strong work ethic and positive attitude to the team. His commitment to delivering quality work and supporting his colleagues has made him a valuable part of the SERVPRO®; family. Garrett’s dedication to excellence ensures that every project he tackles is handled with care and professionalism.
Elise (Fire Crew Chief)
Elise has been with SERVPRO Team Harloe for a couple of years, serving as our Fire Crew Chief. Her dedication and expertise in fire restoration have made her a key part of the team, ensuring that every job is handled with care and professionalism. Outside of work, Elise loves spending time with her nephew, cherishing the moments they share together. Her commitment to both her work and family makes her an invaluable member of our team.
Maria (Cleaning Technician)
Maria joined the SERVPRO®; team in 2021 as a Cleaning Technician and has since become an integral part of our workforce, greatly enjoying her role. Her diverse interests include cooking and dancing, activities that reflect her dynamic personality. Fluent in Spanish, Maria is currently enhancing her language skills by taking English classes, demonstrating her dedication to personal and professional growth. She is a proud mother of two children, with one pursuing college education and the other in their senior year of high school. In her leisure time, Maria loves to unwind and socialize with friends, adding balance to her life. Her contributions to our team are highly valued, making her a wonderful asset to the SERVPRO family.
Hayley (Cleaning Technician)
Hayley joined SERVPRO®; Team Harloe in June 2024 as a cleaning technician. Her dedication to delivering thorough and efficient cleaning services has quickly made her a valued part of the team. Hayley's attention to detail and strong work ethic ensure that every project is completed to the highest standard.
Angelina (Cleaning Technician)
Angelina joined SERVPRO®; Team Harloe in July 2024 as one of our dedicated cleaning technicians. Her meticulous attention to detail and commitment to providing top-notch service make her an invaluable member of the team. Angelina’s work ensures that every job is completed with the highest standards, contributing greatly to our success.
What our
customers are saying
The SERVPRO crew was thorough and professional. They were always mindful of our needs in explaining everything.
My wife quit her worrying when she saw the work being performed and the assurance that everything would be back as new.
We appreciate the thorough and professional work. SERVPRO associates went above and beyond what we expected.
On a scale from one to ten, I give everyone at SERVPRO of Pickens County an Eleven.
Our water supply line to our upstairs bathroom, broke 4 days prior to hurricane Helene hitting. SERVPRO sent their team within hours the next morning. Team consisted of team leader, JJ, Garrett & Jason the 1st day. Then J J & Garret handled it all for the next 10 days, including the interruption of five days with no power. They were both very professional, courteous and outstanding young men. JJ was awesome with his immediate communication on numerous occasions with me regarding power back on and all the steps needed until completion. You are fortunate to have them working for you. I would definitely recommend SERVPRO Easley.
I contacted Brad Crowe with SERVPRO and the customer service was nothing less than perfect. Not only did Brad do everything he told me he'd do during the time-frame he gave, the contractor, Brian Marchbanks, he sent out to perform the work was excellent. Brian called earlier in the week to confirm the appointment and arrived earlier than expected. He completed the work and answered all my questions. A+ service all-around!
Our carpets were badly in need of a deep cleaning from foot traffic and an unfortunate wine spill. SERVPRO knocked it out of the park! They showed up on time, worked quickly, and restored our carpet far beyond what we thought was possible. I was amazed that they were able to get the wine stains out. I highly recommend SERVPRO and will call them back again if ever the need arises. Thanks SERVPRO!
I used SERVPRO to clean a property before I placed it on the market. The house was spotless and we had a contract very quickly! I was very happy with their cleaning service and will use them again!
In April 2018 a sewer pipe broke and backed up into our lower level damaging three rooms. Called SERVPRO to clean up the mess. They responded in a matter of hours, surveyed the damage and thoroughly explained the entire process. The rooms were dried, carpets, wallboard, etc removed. SERVPRO handled the claim directly with my insurance company. Mike and the crew were very professional and extremely helpful. Hopefully, this never happens again but [if] it does I will call them again.
The SERVPRO crew was thorough and professional. They were always mindful of our needs in explaining everything.
My wife quit her worrying when she saw the work being performed and the assurance that everything would be back as new.
We appreciate the thorough and professional work. SERVPRO associates went above and beyond what we expected.
On a scale from one to ten, I give everyone at SERVPRO of Pickens County an Eleven.
Our water supply line to our upstairs bathroom, broke 4 days prior to hurricane Helene hitting. SERVPRO sent their team within hours the next morning. Team consisted of team leader, JJ, Garrett & Jason the 1st day. Then J J & Garret handled it all for the next 10 days, including the interruption of five days with no power. They were both very professional, courteous and outstanding young men. JJ was awesome with his immediate communication on numerous occasions with me regarding power back on and all the steps needed until completion. You are fortunate to have them working for you. I would definitely recommend SERVPRO Easley.
I contacted Brad Crowe with SERVPRO and the customer service was nothing less than perfect. Not only did Brad do everything he told me he'd do during the time-frame he gave, the contractor, Brian Marchbanks, he sent out to perform the work was excellent. Brian called earlier in the week to confirm the appointment and arrived earlier than expected. He completed the work and answered all my questions. A+ service all-around!
Our carpets were badly in need of a deep cleaning from foot traffic and an unfortunate wine spill. SERVPRO knocked it out of the park! They showed up on time, worked quickly, and restored our carpet far beyond what we thought was possible. I was amazed that they were able to get the wine stains out. I highly recommend SERVPRO and will call them back again if ever the need arises. Thanks SERVPRO!
I used SERVPRO to clean a property before I placed it on the market. The house was spotless and we had a contract very quickly! I was very happy with their cleaning service and will use them again!
In April 2018 a sewer pipe broke and backed up into our lower level damaging three rooms. Called SERVPRO to clean up the mess. They responded in a matter of hours, surveyed the damage and thoroughly explained the entire process. The rooms were dried, carpets, wallboard, etc removed. SERVPRO handled the claim directly with my insurance company. Mike and the crew were very professional and extremely helpful. Hopefully, this never happens again but [if] it does I will call them again.
About Us
We are Carly and William A. Harloe III, the passionate owners of SERVPRO of Oconee/South Anderson/Pickens Counties. With over 20 years of experience in the family business, we embarked on our own venture by establishing a SERVPRO franchise in Oconee County, a journey that began just before the onset of the 2020 Coronavirus pandemic. Despite the challenging circumstances, we successfully launched our business, prioritizing the safety and well-being of our community. We are committed to treating each customer with utmost care and respect.
Our Oconee location witnessed remarkable growth within the first 18 months, leading to the acquisition of the SERVPRO of Pickens location, culminating in our rebranded entity, SERVPRO of Oconee/South Anderson/Pickens Counties.
We understand the stress and turmoil caused by fire or water damage, and how disruptive it can be to both personal and professional lives. Our objective is not just to remedy these situations but to do so in a way that minimizes disruption, aiming to restore normalcy 'like it never even happened.' Our expertise spans the cleanup and restoration of both residential and commercial properties affected by fire, smoke, water damage, and we also specialize in mitigating mold and mildew.
Our team is comprised of highly trained professionals in property damage restoration. With comprehensive training at SERVPRO's corporate facility and regular IICRC-industry certification, our staff is well-equipped to handle restoration tasks effectively. Being part of a nationwide network of qualified franchises, we are prepared to manage any scale of damage, regardless of its size.
For those needing our services for their homes or businesses, we invite you to get in touch with us today.
Since 1967, SERVPRO has been a trusted name in cleaning and restoration services, and we are proud to uphold this legacy in serving you.
