Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of East Greenville County

Our Google Reviews
(864) 292-3495
5.0
(222 reviews)

Service Areas

Greenville, SC | Greer, SC | Taylors, SC | Dellwood, SC | Victor Mills, SC | Wade Hampton, SC

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of East Greenville County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO of East Greenville was extremely responsive, effective, and efficient with mitigation of severe water damage I had in my kitchen. Lee and the team were prompt and kept in touch with me throughout the multi-week project.

B. Ownings
Greenville

After coming home to find over 2 inches of water in our entire basement, we immediately contacted SERVPRO of East Greenville County. Lee and Arthur arrived within an hour and immediately begin removing water and drying out the space. Time is critical for minimizing the long term damage in these situations, and the SERVPRO response indicated they understood this very well. At one time they had 24 blowers and 6 dehumidifiers running to try and quickly dry the space. Lee clearly communicated what we should expect, and they followed up exactly as they said they would. It took seven days to finish the process, but I feel the SERVPRO team did a great job of mitigating the potential damage this event could have caused. It is comforting to know that in these circumstances when you desperately need professional help that SERVPRO is ready to assist in such a professional manner. I would recommend them to anyone dealing with similar property damage issues, and I would specifically recommend Lee Patrick as he was wonderful to work with throughout this ordeal.

R. Johnson
Moore

We were saved by the excellent team of SERVPRO of East Greenville.

Our condo unit was flooded with water by the unit above on a recent Friday night.

Lee Patrick and Brian from SERVPRO of East Greenville County were called to help with my unit as well as two other units in the building. Lee and Brian came with minutes to help clean up the mess and dry everything out.

They were spectacular in their professionalism, communication, and hard work to mitigate our issue as well as the other owners. Over the next few days they were equally responsive in providing counsel on next steps as well as talking with the insurance company.

In addition, they brought in their boss, John Burns, to give guidance with restoration options. SERVPRO of East Greenville were magnficient in helping us out.

I want to recognize Lee Patrick in particular, who I worked with the most, for his wonderful patience and high standards to do everything right from the minute he stepped into my home.

He was terrific to work and on a scale of "1 to 10" with "10" being excellent, he was a "20."

J. Santos
Greenville
Professionalism, Punctuality, Quality, Responsiveness, Value

This crew of 2 was polite, professional and did an outstanding job!

M. Goldfarb
Greer

This team was extremely professional, courteous and always communicative. When there has been damage to your home, and your family's health is at stake, you feel especially vulnerable. The SERVPRO team that assisted us made sure we always knew what was going on with the process, and was friendly and even took proper precautions in regards to COVID. In the end, the work was done thoroughly and efficiently, with minimal downtime for our family. Highly recommend using SERVPRO of East Greenville County!

Matthew T
Fountain Inn

I had a flood from the drain hose of my washer coming out of the wall. My washer is on the second floor. Water went through the ceiling and down to the first floor. We were leaving to go on vacation the next day. SERVPRO showed up in 2 hours and assessed the situation. They were able to use fans to dry everything out. They put a lockbox in our door so they could come and check the progress while we were out of town. After we came back from vacation, our repairs began. Jim and Sheila were great. They told me exactly what they were going to do and did it in a timely manner. Jose painted the ceiling. Everything looks like nothing happened. I recommend SERVPRO Eastside if you are ever in need.

Ru-an Williams
Greenville

Jack, Dom, and the entire team at SERVPRO of East Greenville have been incredible to work with. We had a pipe burst in in the crawl space of our house that caused extensive damage. They were at our house within what felt like minutes cleaning and remediating all the damage. Our family cannot thank them enough for their top notch service and expertise during a challenging time.

David Means
Greenville

When I called they were here within the hour. They were professional, did the inspection and did not try to sell me anything I didn't need. I would use them again.

B. Jackson
Greenville

Thank you Lee Patrick and crew for the response time and for the professionalism and understanding!

A. Donovan
Greenville

SERVPRO of East Greenville was extremely responsive, effective, and efficient with mitigation of severe water damage I had in my kitchen. Lee and the team were prompt and kept in touch with me throughout the multi-week project.

B. Ownings
Greenville

After coming home to find over 2 inches of water in our entire basement, we immediately contacted SERVPRO of East Greenville County. Lee and Arthur arrived within an hour and immediately begin removing water and drying out the space. Time is critical for minimizing the long term damage in these situations, and the SERVPRO response indicated they understood this very well. At one time they had 24 blowers and 6 dehumidifiers running to try and quickly dry the space. Lee clearly communicated what we should expect, and they followed up exactly as they said they would. It took seven days to finish the process, but I feel the SERVPRO team did a great job of mitigating the potential damage this event could have caused. It is comforting to know that in these circumstances when you desperately need professional help that SERVPRO is ready to assist in such a professional manner. I would recommend them to anyone dealing with similar property damage issues, and I would specifically recommend Lee Patrick as he was wonderful to work with throughout this ordeal.

R. Johnson
Moore

We were saved by the excellent team of SERVPRO of East Greenville.

Our condo unit was flooded with water by the unit above on a recent Friday night.

Lee Patrick and Brian from SERVPRO of East Greenville County were called to help with my unit as well as two other units in the building. Lee and Brian came with minutes to help clean up the mess and dry everything out.

They were spectacular in their professionalism, communication, and hard work to mitigate our issue as well as the other owners. Over the next few days they were equally responsive in providing counsel on next steps as well as talking with the insurance company.

In addition, they brought in their boss, John Burns, to give guidance with restoration options. SERVPRO of East Greenville were magnficient in helping us out.

I want to recognize Lee Patrick in particular, who I worked with the most, for his wonderful patience and high standards to do everything right from the minute he stepped into my home.

He was terrific to work and on a scale of "1 to 10" with "10" being excellent, he was a "20."

J. Santos
Greenville
Professionalism, Punctuality, Quality, Responsiveness, Value

This crew of 2 was polite, professional and did an outstanding job!

M. Goldfarb
Greer

This team was extremely professional, courteous and always communicative. When there has been damage to your home, and your family's health is at stake, you feel especially vulnerable. The SERVPRO team that assisted us made sure we always knew what was going on with the process, and was friendly and even took proper precautions in regards to COVID. In the end, the work was done thoroughly and efficiently, with minimal downtime for our family. Highly recommend using SERVPRO of East Greenville County!

Matthew T
Fountain Inn

I had a flood from the drain hose of my washer coming out of the wall. My washer is on the second floor. Water went through the ceiling and down to the first floor. We were leaving to go on vacation the next day. SERVPRO showed up in 2 hours and assessed the situation. They were able to use fans to dry everything out. They put a lockbox in our door so they could come and check the progress while we were out of town. After we came back from vacation, our repairs began. Jim and Sheila were great. They told me exactly what they were going to do and did it in a timely manner. Jose painted the ceiling. Everything looks like nothing happened. I recommend SERVPRO Eastside if you are ever in need.

Ru-an Williams
Greenville

Jack, Dom, and the entire team at SERVPRO of East Greenville have been incredible to work with. We had a pipe burst in in the crawl space of our house that caused extensive damage. They were at our house within what felt like minutes cleaning and remediating all the damage. Our family cannot thank them enough for their top notch service and expertise during a challenging time.

David Means
Greenville

When I called they were here within the hour. They were professional, did the inspection and did not try to sell me anything I didn't need. I would use them again.

B. Jackson
Greenville

Thank you Lee Patrick and crew for the response time and for the professionalism and understanding!

A. Donovan
Greenville

About Us

SERVPRO of East Greenville County has been serving Greenville, South Carolina, and surrounding areas for over 2 decades. Our franchise has over 100 years of Combined employee restoration experience. Beyond experience, the staff prides itself on customer service and strives to help communicate and deliver a smooth work process acknowledging that most events are very stressful for our customers.

This latest addition of new ownership brings the much-needed reconstruction services "in-house", making SERVPRO of East Greenville County the largest in-house turn-key restoration company in the Upstate. With a combination of 24-hour emergency services and a complete turnkey construction team, this SERVPRO franchise has all the experience, knowledge, and capabilities to help with your insurance claim needs. 

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

John A. Redmond Jr., Brian P. Stechschulte
John A. Redmond Jr., Brian P. Stechschulte
Owners of SERVPRO of East Greenville County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.