Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown Charleston

Our Google Reviews
(843) 577-2470
5.0
(5 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Downtown Charleston we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Overall great experience! I had a water damage at my home. There was standing water EVERYWHERE and I reached out to SERVPRO and the response time was amazing. They came in and cleaned everything up and the communication from the office and the whole crew was incredible from start to finish. I would highly recommend them to anyone and everyone.

Gerardo
Charleston

I had my toilet line bust on the second floor in my home, it destroyed everything. Thankfully I called SERVPRO of Downtown Charleston and they got here quickly. My home was saved, restored, and repaired quickly and effectively. Couldn’t ask for better service!

Collyn
Charleston

My washer machine over flowed in my finished garage. SERVPRO arrived timely, they were very neat and organized. Communication was clear, expectations were met. They did a fantastic job.

Ally
Charleston

When the pipe broke and water was flowing everywhere, I'm glad I called SERVPRO of Downtown Charlestown. The crew did a great job cleaning up the mess. Thanks again. 

Bill B
Charlestown

Fast emergency response with amazing results. Cannot recommend SERVPRO enough after my water damage.

Brock F.
Charleston

I want to take a moment to commend you all for the work you do. Your entire team was professional and polite, and I just wanted to say thank you and well done. 

Delilah C.
Charleston

I am so glad my wife called your company to help us with the water damage in our home. You cleaned it up really fast and we are so relieved.

Roger B.
Charleston

Your team was the best in cleaning up the big leak in my kitchen, and I couldn’t be more thankful.

Lilly K.
Charleston

My leaky shower created all kinds of damage in my bathroom walls, but you were able to dry it all up and make the repairs that were needed.

Roxanne A.
Charleston

About Us

SERVPRO® of Downtown Charleston – Restoration Experts

SERVPRO of Downtown Charleston provides trusted restoration and cleanup services to homeowners, businesses, and property managers throughout Downtown Charleston and the Greater Charleston area. With years of experience, advanced training, and industry-leading equipment, our team is committed to restoring your property efficiently and professionally, making it "Like it never even happened."

Our Restoration Services

We specialize in:

  • Water Damage Restoration – Fast response to leaks, floods, and water emergencies

  • Fire Damage Restoration – Comprehensive cleanup and repair after fire and smoke damage

  • Mold Remediation – Safe removal and prevention of mold growth

  • Storm & Flood Cleanup – Expert recovery from severe weather and flooding

  • Biohazard Cleanup – Thorough removal of hazardous materials

Our IICRC-trained technicians provide 24/7 emergency response to minimize property damage and get you back to normal as quickly as possible.

Historic and Modern Property Care

Charleston is known for its historic architecture and unique construction. Our team understands the precision required to protect original materials while restoring modern homes, commercial properties, multi-family buildings, and office spaces throughout the city.

Why Choose SERVPRO of Downtown Charleston?

  • Fast, reliable response times

  • Thorough, professional workmanship

  • IICRC-trained experts

  • Customer-focused communication throughout the restoration process

We provide every customer with efficient, professional service that prioritizes safety, quality, and satisfaction.

Supporting the Charleston Community

SERVPRO of Downtown Charleston proudly sponsors local events like the Cooper River Bridge Run, celebrating the spirit of Charleston and giving back to the community we serve.

Contact SERVPRO of Downtown Charleston

When disaster strikes, we are ready to respond. From water, fire, and mold damage to storm, flooding, and biohazard cleanup, our trained professionals are here to restore your property and provide peace of mind. Contact us today for fast, professional restoration services.

Brian H. & Bruce H. Bowen
Brian H. & Bruce H. Bowen
Owners of SERVPRO of Downtown Charleston

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.