Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown Charleston

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Downtown Charleston we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Your team was the best in cleaning up the big leak in my kitchen, and I couldn’t be more thankful.

Lilly K.
Charleston

My leaky shower created all kinds of damage in my bathroom walls, but you were able to dry it all up and make the repairs that were needed.

Roxanne A.
Charleston

Outstanding and professional. Your team exceeded expectations.

The Dewberry Hotel Charlestown
Charlestown

Thanks to the fast response of your team, my roof repair and water cleanup was a much lower scale expense.

Evan Z.
Charleston

There is something to be said about a company that will drop everything to come help you at any hour of the night. My family and I thank you endlessly for helping us avert disaster and restore our home. 

Curtis D.
Charleston

When the pipe broke and water was flowing everywhere, I'm glad I called SERVPRO of Downtown Charlestown. The crew did a great job cleaning up the mess. Thanks again. 

Bill B
Charlestown

Fast emergency response with amazing results. Cannot recommend SERVPRO enough after my water damage.

Brock F.
Charleston

I want to take a moment to commend you all for the work you do. Your entire team was professional and polite, and I just wanted to say thank you and well done. 

Delilah C.
Charleston

I am so glad my wife called your company to help us with the water damage in our home. You cleaned it up really fast and we are so relieved.

Roger B.
Charleston

Your team was the best in cleaning up the big leak in my kitchen, and I couldn’t be more thankful.

Lilly K.
Charleston

My leaky shower created all kinds of damage in my bathroom walls, but you were able to dry it all up and make the repairs that were needed.

Roxanne A.
Charleston

Outstanding and professional. Your team exceeded expectations.

The Dewberry Hotel Charlestown
Charlestown

Thanks to the fast response of your team, my roof repair and water cleanup was a much lower scale expense.

Evan Z.
Charleston

There is something to be said about a company that will drop everything to come help you at any hour of the night. My family and I thank you endlessly for helping us avert disaster and restore our home. 

Curtis D.
Charleston

When the pipe broke and water was flowing everywhere, I'm glad I called SERVPRO of Downtown Charlestown. The crew did a great job cleaning up the mess. Thanks again. 

Bill B
Charlestown

Fast emergency response with amazing results. Cannot recommend SERVPRO enough after my water damage.

Brock F.
Charleston

I want to take a moment to commend you all for the work you do. Your entire team was professional and polite, and I just wanted to say thank you and well done. 

Delilah C.
Charleston

I am so glad my wife called your company to help us with the water damage in our home. You cleaned it up really fast and we are so relieved.

Roger B.
Charleston

About Us

As a team that has been proudly serving Charleston and its surrounding areas, we strive to meet every disaster and emergency head-on with experience, industry-leading equipment, and efficiency. We know that emergencies from water, fire, mold, storms, flooding, and biohazardous threats can interrupt your life, and we want to make sure that we can get your property back to how it should be quickly. We are a trusted name in the community, both because of our fast response and thorough work and our fixation on customer satisfaction that begins at the top of our organization.

Our immediate response to disasters begins with readiness for any situation that could threaten homes and businesses throughout the Greater Charleston area. As it is known as the Holy City, there are many churches and religious landmarks that have become permanent fixtures of the metropolis for centuries. We offer the same delicate and thorough restoration and recovery to maintain these original construction materials when disaster strikes that we do for modern construction in residential neighborhoods and commercial districts that we serve.

We understand that the most significant thing that we can do for the communities that have embraced us as a leading restoration company in coastal South Carolina is to give back in every way that we can. We work directly with many organizations and fundraising groups to help raise awareness and funds for bettering the communities we serve. We are particularly proud of our involvement with Community Options, Inc and their drive Cupid’s Chase. This effort raises funds that help those in Charleston and its surrounding areas with disabilities.

Our SERVPRO of Downtown Charleston and Mount Pleasant team has experience and training to be knowledgeable and confident addressing any threat or damaging effect that your residential or commercial property faces. We have a 24/7 response with IICRC-Certified personnel with accreditations in every facet of the restoration industry; no job is too big or too small.

Brian H. & Bruce H. Bowen
Brian H. & Bruce H. Bowen
Owners of SERVPRO of Downtown Charleston

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.