SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Downtown Charleston

Service Areas

Why Choose SERVPRO for Biohazard Cleaning Services?

We know that biohazard threats that affect your home or business require not only immediate attention from accredited professionals, but require compassion and empathy as many of these threats are traumatic and stressful for property owners. Our SERVPRO® of Downtown Charleston and Mount Pleasant team takes great care and consideration to educate and train our cleaning and recovery technicians for this niche of the industry, extending beyond the extensive training required to obtain IICRC certifications. Our team has a certified OSHA instructor to keep up with the safety and awareness training that professionals in this niche require to stay safe and perform tasks efficiently.

We have the training and experience to handle cleanup and recovery for crime scenes, traumas, drug labs, sewage, pathogenic and viral threats, chemical spills, hoarding, and animal carcasses/infestations. We take great care and focus in our recovery of bio-threats from Mount Pleasant to Folly Beach, ensuring that we truly make these incidents “Like it never even happened.”

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I cannot thank SERVPRO enough for the fast response to the mold growth in my bedroom. Everything looks great!

Sonny B.
Charleston

Your team came out in the middle of the night and dried out the water in my bathroom and even fixed the broken toilet that caused it. Incredible service.

Lei F.
Charleston

Thank you SERVPRO. Your staff knows what they are doing and does not quit until the job is done.

David P.
Charleston

I wish my own employees had the same hard work ethic as your SERVPRO technicians when they restored my restaurant. Phenomenal work.

Megan L.
Charleston

Outstanding and professional. Your team exceeded expectations.

The Dewberry Hotel Charlestown
Charlestown

The Bowen Team at my communities in the Southeast for almost a year now. They are one of the easiest and best remediation vendors I have ever worked with. I would highly recommend them to anyone who needs a great partner for repairs.

Ed Shaffer
Charleston

We are grateful to the SERVPRO team that responded during the flood to help us protect our belongings. You’re the best.

Brandy A.
Charleston

I’m grateful to everyone who had a hand in the restoration of my home after the flooding. It happened so much faster than I thought.

Roger M.
Charleston

After my kids flooded my upstairs bathroom, your team responded so fast to get rid of the water and dry up the damage. Thank you from the entire family.

Ricardo O.
Charleston

I cannot thank SERVPRO enough for the fast response to the mold growth in my bedroom. Everything looks great!

Sonny B.
Charleston

Your team came out in the middle of the night and dried out the water in my bathroom and even fixed the broken toilet that caused it. Incredible service.

Lei F.
Charleston

Thank you SERVPRO. Your staff knows what they are doing and does not quit until the job is done.

David P.
Charleston

I wish my own employees had the same hard work ethic as your SERVPRO technicians when they restored my restaurant. Phenomenal work.

Megan L.
Charleston

Outstanding and professional. Your team exceeded expectations.

The Dewberry Hotel Charlestown
Charlestown

The Bowen Team at my communities in the Southeast for almost a year now. They are one of the easiest and best remediation vendors I have ever worked with. I would highly recommend them to anyone who needs a great partner for repairs.

Ed Shaffer
Charleston

We are grateful to the SERVPRO team that responded during the flood to help us protect our belongings. You’re the best.

Brandy A.
Charleston

I’m grateful to everyone who had a hand in the restoration of my home after the flooding. It happened so much faster than I thought.

Roger M.
Charleston

After my kids flooded my upstairs bathroom, your team responded so fast to get rid of the water and dry up the damage. Thank you from the entire family.

Ricardo O.
Charleston

About Us

As a team that has been proudly serving Charleston and its surrounding areas, we strive to meet every disaster and emergency head-on with experience, industry-leading equipment, and efficiency. We know that emergencies from water, fire, mold, storms, flooding, and biohazardous threats can interrupt your life, and we want to make sure that we can get your property back to how it should be quickly. We are a trusted name in the community, both because of our fast response and thorough work and our fixation on customer satisfaction that begins at the top of our organization.

Our immediate response to disasters begins with readiness for any situation that could threaten homes and businesses throughout the Greater Charleston area. As it is known as the Holy City, there are many churches and religious landmarks that have become permanent fixtures of the metropolis for centuries. We offer the same delicate and thorough restoration and recovery to maintain these original construction materials when disaster strikes that we do for modern construction in residential neighborhoods and commercial districts that we serve.

We understand that the most significant thing that we can do for the communities that have embraced us as a leading restoration company in coastal South Carolina is to give back in every way that we can. We work directly with many organizations and fundraising groups to help raise awareness and funds for bettering the communities we serve. We are particularly proud of our involvement with Community Options, Inc and their drive Cupid’s Chase. This effort raises funds that help those in Charleston and its surrounding areas with disabilities.

Our SERVPRO of Downtown Charleston and Mount Pleasant team has experience and training to be knowledgeable and confident addressing any threat or damaging effect that your residential or commercial property faces. We have a 24/7 response with IICRC-Certified personnel with accreditations in every facet of the restoration industry; no job is too big or too small.

Brian H. & Bruce H. Bowen
Brian H. & Bruce H. Bowen
Owners of SERVPRO of Downtown Charleston

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.