Meet Our Team
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SERVPRO of East Greenwich / Warwick / Cranston
Melissa Pelletier
Melissa Pelletier is the Office Manager at SERVPRO of East Greenwich/Warwick/Cranston. Melissa has been with SERVPRO for ten years and has her Associates Degree in Administration. Melissa has also received a certification in DryBook and has received SERVPRO's on the job training. Melissa has over 15 years in office management experience, and loves reading, spending time with her great-nephew, and helping people through extremely overwhelming situations.
Christopher "CJ" Gagnon Jr
Chris Gagnon Jr. is A Project Manager at SERVPRO of Providence. After attaining his bachelors degree from Fitchburg State, CJ joined us as a technician for one year and has spent his most recent four years with us as a project manager. He has received certifications as a Water Damage Restoration Technician and Applied Structural Drying Technician. CJ participates in various community service and charity events and enjoys exercising, golfing, and meeting new people.
Igor Marroquin
Igor Marroquin is our in house renaissance man! He’s an expert at building rapport and establishing strong business relationships as our Executive Account Manager but he’s also incredibly knowledgeable as an experienced Project Manager. His strengths lie in quickly being able to assess & communicate the benefits of products, services, and business decisions. Igor has held positions as a District Sales Manager, Warehouse Manager, and is also a Certified Personal Trainer/Manager. Igor’s been a valuable asset in the industry for over twelve years and also holds an Institute of Inspection Cleaning and Restoration Certification as a Water Restoration Technician and also has a Bachelor of Science in Marketing. He lives in Providence, RI and loves to ski in the winter and golfs in the warmer months. He loves to exercise and stay fit and he’s very active within his church community.
Andres Garcia
Andres Garcia is a Crew Chief and has been with SERVPRO of Providence for 20 years. He is certified as a Water Damage Restoration Technician. Andres enjoys spending time with his wife and 2 children.
Tomas Quiroz
Tomas is a Restoration Technician on our team and has been with us for three years. Tomas loves spending time with his wife and their three children when he’s not working.
Otto Samayoa
Otto joined our team mid last year and has been a great addition to our production technicians since. He previously worked with furniture, and has also worked for UPS. He has a great wealth of experience in cleaning offices and commercial buildings. Otto currently lives in Central Falls and enjoys spending time with his family.
Jeffrey Guzman
Jeffrey Guzman is a Crew Chief on our team. He lives in Providence, RI and has been on our team since 2019.
"Working at SERVPRO is fulfilling because I get to help people recover from difficult & unexpected situations."
Alyssa Swindell
Alyssa Swindell is our Reconstruction Project Manager. Prior to working at SERVPRO, Alyssa had worked for a disaster restoration company in North Carolina. She also grew up in a construction family and she’s been a carpenter since 2009. She likes helping people get back to their daily lives after unfortunate circumstances and enjoys the family-like atmosphere at our office. In her off time, she like to hang out with her kids and watch football or go hiking.
Carlos Rodriguez Aguillar
Carlos Rodriguez Aguillar is a Production Crew Technician on our team since 2023. He lives in Warwick, RI. He enjoys spending time with his coworkers and developing long lasting friendships.
Fredy Soberanis
Fredy Soberanis is a Crew Chief on our team since 2011. He lives in Providence, RI. Fredy worked in mitigation even before joining our team. He prides himself on the care he put into each job. In Fredy’s personal time, he loves to play soccer.
Ivan Melo
Ivan Melo is a Project Manager on our team. Loves that SERVPRO offers a family style office setting and he always gets to help people in need. Ivan also enjoys that each job he goes to each day is new and different. He likes baseball, reading, traveling, and volunteering at youth development programs.
Jose Soberanis
Jose Soberanis is a Production Crew Technician on our team. Jose likes the intricate details of mitigation & cleaning. He’s a car enthusiast and enjoys detailing cars.
Karl Villegas
Karl Villegas is a Crew Chief on our team and he has been with us since 2013. He enjoys going to new places and doing his job to the best of his abilities each day.
Martin Ortiz Urizar
Martin Ortiz Urizar is a Crew Chief on our team. Martin likes that each day brings a new experience and that he’s consistently learning new things.
Miguel Medina
Miguel Medina is a Production Crew Technician on our team. He loves doing demolition and enjoys working on personal fitness.
Rudy Garcia
Rudy Garcia has been a Crew Chief on our team since 2018. Rudy loves being a part of demolition and build back of the jobs at SERVPRO. In his spare time, Rudy enjoys working out and staying fit.
Stephen Demagistris
Stephen Demagistris is a Project Manager on our team. He has worked in disaster restoration since 1984. He loves that his SERVPRO coworkers have been so welcoming and are awesome people. He loves sports; hockey, football, baseball, racquetball, tennis, golf, and more!
Zachary Carden
Zachary is a Crew Chief on our team, he has been working with SERVPRO since 2018 where he began in Mississippi. He loves to golf and be outdoors.
Zulma Gonzalez
Zulma Gonzalez is a Production Crew Technician on our team and has been with us since 2015. She loves to dance and sing on her time off and enjoys quality time with her children.
Brian Regan
Brian, our ever-dependable Reconstruction Project Manager, is a true Rhode Island native through and through. He's been a part of our family for over two years now, always bringing his A-game to the workplace. He's not just a colleague, he's become a cornerstone of our team, offering invaluable insights and dedication that truly makes a difference. We're really lucky to have Brian with us.
What our
customers are saying
Everyone that we worked with was professional, on time, very quick. I would absolutely recommend the service and use SERVPRO again. Brian was exceptionally helpful in coordinating everything and the flooring and painting people were great. Thank you Servers. Chris Goldstein
This project manager was amazing! Very personable, kind and considerate! One best companies I have ever had in my home! If this world had more people like this, the world would be a much better place. He went above and beyond his work duty to make sure that we were comfortable.
Raymond did a good job of making sure everything got done quickly and that I understood the process of going through the insurance claims - info that I didn't know I needed until I got it.
I called them to do a deep cleaning of one of our guest room. They job came out well and was performed in a timely manner. The job came out well way more beyond my expectation in a very professional and courteous manner. Will use them again and will recommend them to my friend.
I had a sewer backup. SERVPRO did a fabulous job cleaning up the mess that was made. Would definitely use them again if needed.
SERVPRO of Providence are very good partners to work with. They are responsive and quick to get out to inspect the issue. I had a difficult and messy while also being tight space and they were able to meet this difficult task. The had a large amount of communication which was wonderful to me and did not need to be on sight the entire time. I would use them again when and if something comes up. Do not hesitate to call them.
Silvio Morisi and SERVPRO team were very responsive late at night.
MGM Music Hall is a new venue and needed flood control and drying power to avoid mold & mildew. They did a great job providing us with needed equipment to avoid further damage to the building. Great Job and much appreciated.
Ray and his team were absolutely wonderful to work with! They made a stressful situation less stressful. They were kind, easy to work with, punctual, and everything turned out beautifully! I can't recommend them enough!
I was extremely impressed with their fast response. The Project Manager, Ray, was extremely professional and took the time to answer every question I had and explain the process thoroughly! His team was professional as well and they scheduled around my schedule! I am incredibly grateful! Responsive, Professional and Thorough! Nice to find in this day and age! Thank you!
About Us
Team TMC Recovery & Restoration Services
When disaster strikes, the uncertainty can be overwhelming. The biggest question is always, “How do I recover and get back to normal?” That’s where SERVPRO of East Greenwich/Warwick/Cranston comes in. Backed by Team TMC Disaster Recovery Services, we specialize in fast, reliable restoration—whether it’s water, fire, storm damage, or mold remediation.
Our goal isn’t just to be your emergency call; we’re your trusted partner in full-service property restoration, mitigation, and reconstruction. With decades of experience, we’re committed to restoring homes and businesses with efficiency, safety, and care.
Serving Warwick, East Greenwich, Cowesett, and beyond, our team is available 24/7 to make damage “Like it never even happened.” No job is too big or too small—we’re here to help you rebuild with confidence.
Contact Team TMC for expert residential and commercial restoration services today!
