Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of East Bay, Newport
Our Google Reviews
(401) 847-8145
4.8
(25 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
25 Reviews
4.8
Leave Us A Review
Laurance Yahia
over 1 year ago

We recently suffered serious fire, smoke and water damage to a house we own in Middletown RI. We were fortunate enough to have selected Servpro of Newport and Bristol Counties for clean-up and mitigation of the substantial smoke and water damage. The team was on site, in force, within a couple of days. The crew was remarkably organized, efficient and highly communicative as to the process and what we were facing ahead. We greatly appreciate the team's professionalism and highly communicative approach, having never dealt with this kind of loss. Our many thanks and gratitude to Trai, Devon and Elias and the entire crew for their professionalism, diligence, work ethic and remarkable mitigation work and results. Great team. Great people.

Mike Rogers
almost 2 years ago

Trai Collins and his team did a great job when a pipe leak damaged my basement. It took a few days and they left the place immaculate each day and were very careful to look for mold and other damage before finishing up. I highly recommend Trai.

Kerry Clougher
almost 2 years ago

Really appreciate of the rapid response to my inquiry. Chris was helpful and communicative with a kind demeanor. Thanks so much ServPro.

Clemens Teufel
almost 2 years ago

Servpro responded promptly in our emergency situation with a leaking pipe and Chris Nardone managed everything wonderfully. Their communication was professional and very friendly, overall we had a very good experience and are grateful for the thorough work and quick help in a difficult situation. Thank you, and the whole team of Servpro!

jonathan frank
almost 2 years ago

Excellent service. Responsive. Honest, processing credits promptly for work not performed. Would recommend them to anyone.

Melinda Jordan
over 2 years ago

I want to express my gratitude to the entire Servpro team. Every single member of the team involved were great. They did an amazing job and turned a stressful experience into a pleasurable one. I can’t thank you all enough for taking such good care of my home. I will absolutely recommend Servpro!!

Kodoze Lonski
over 2 years ago

The crew that came here, very experienced knew exactly what to do, followed my wants and desires to the letter. They were on time, they completed in the estimated time, were courteous, and showed respect. I highly recommend these two. 👍🏻

Jody Kuss
over 2 years ago

Chris of Newport Servpro came to help us out with a flood in the basement, as per Chubb’s suggestion. He was prompt, courteous and very helpful towards all aspects of the cleanup, including next steps for mold prevention. Have to give Chubb credit too as Servpro is the best company to call in the event of home damage (water) emergencies. He is in my contacts and now and will be the first call in the event of future needs. Thanks Chris and Servpro! Best, Jody

James fogg
over 3 years ago

When your house gets destroyed by a broken hot water pipe that ran for at least 2 days,a company like Servpro of Newport is a blessing. I was first contacted by Trai Collins a manager, his crew supported by Elias and Oscar handled moving our possessions into a POD then took care of our mold issues. We are far from ready to move in but at least we are ready to start the rebuilding process. Great work Servpro…..

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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