Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Central Lancaster

Service Areas

Lancaster, PA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Central Lancaster we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Unfortunately, we had a toilet overflow on our second floor into our kitchen. Fortunately, my homeowner's insurance uses SERVPRO as their recommended mitigation and restoration company.

From the get go, this was a crappy situation. Luckily, all of the individuals I worked with at SERVPRO had the utmost integrity, completely professional, and knowledgeable.

Nick Freyz and his mitigation team (Damon, Julio, and Joe) were awesome, kind, and were constantly checking with us to make sure things were ok. Nick came out initially to assess and also made sure to be there when the insurance inspector came out to assess.

Once mitigation was done, I wanted to stay with SERVPRO for the rebuild. I am very grateful that Kellie and John Kuch have so much experience because they were able to provide excellent guidance on how to navigate insurance, picking out my replacement flooring and vanity, and overall, turned a really crappy situation into a much better situation. I feel like I made new friends too!

The Rebuild Team, Julian, Jayvin, and Shawn were friendly, professional, knowledgeable, and kind, and they had everything completed in 3 days!! Everything looked better than I envisioned.

SERVPRO is excellent and I would definitely use them again as well as recommend them to anyone.

Jessica T
Lancaster

We have had two big, difficult clean-ups this year.  The kind where you need to clean every square inch of surface in rooms from the floor to the ceiling.  SERVPRO scoped the work, consulted expertise, quoted a fair price, brought the right equipment, used the right cleaning supplies, sent A-teams, got the jobs done, and redid a couple of things after inspection.  On both occasions, I was happy to sign off and pay.  It's like our two disasters never occurred.

Rob P
Lancaster

The SERVPRO team were prompt, professional, and provided great communication throughout the duration of the project.  Well done.

Zach S
Lancaster

Unfortunately, we had a toilet overflow on our second floor into our kitchen. Fortunately, my homeowner's insurance uses SERVPRO as their recommended mitigation and restoration company.

From the get go, this was a crappy situation. Luckily, all of the individuals I worked with at SERVPRO had the utmost integrity, completely professional, and knowledgeable.

Nick Freyz and his mitigation team (Damon, Julio, and Joe) were awesome, kind, and were constantly checking with us to make sure things were ok. Nick came out initially to assess and also made sure to be there when the insurance inspector came out to assess.

Once mitigation was done, I wanted to stay with SERVPRO for the rebuild. I am very grateful that Kellie and John Kuch have so much experience because they were able to provide excellent guidance on how to navigate insurance, picking out my replacement flooring and vanity, and overall, turned a really crappy situation into a much better situation. I feel like I made new friends too!

The Rebuild Team, Julian, Jayvin, and Shawn were friendly, professional, knowledgeable, and kind, and they had everything completed in 3 days!! Everything looked better than I envisioned.

SERVPRO is excellent and I would definitely use them again as well as recommend them to anyone.

Jessica T
Lancaster

We have had two big, difficult clean-ups this year.  The kind where you need to clean every square inch of surface in rooms from the floor to the ceiling.  SERVPRO scoped the work, consulted expertise, quoted a fair price, brought the right equipment, used the right cleaning supplies, sent A-teams, got the jobs done, and redid a couple of things after inspection.  On both occasions, I was happy to sign off and pay.  It's like our two disasters never occurred.

Rob P
Lancaster

The SERVPRO team were prompt, professional, and provided great communication throughout the duration of the project.  Well done.

Zach S
Lancaster

Unfortunately, we had a toilet overflow on our second floor into our kitchen. Fortunately, my homeowner's insurance uses SERVPRO as their recommended mitigation and restoration company.

From the get go, this was a crappy situation. Luckily, all of the individuals I worked with at SERVPRO had the utmost integrity, completely professional, and knowledgeable.

Nick Freyz and his mitigation team (Damon, Julio, and Joe) were awesome, kind, and were constantly checking with us to make sure things were ok. Nick came out initially to assess and also made sure to be there when the insurance inspector came out to assess.

Once mitigation was done, I wanted to stay with SERVPRO for the rebuild. I am very grateful that Kellie and John Kuch have so much experience because they were able to provide excellent guidance on how to navigate insurance, picking out my replacement flooring and vanity, and overall, turned a really crappy situation into a much better situation. I feel like I made new friends too!

The Rebuild Team, Julian, Jayvin, and Shawn were friendly, professional, knowledgeable, and kind, and they had everything completed in 3 days!! Everything looked better than I envisioned.

SERVPRO is excellent and I would definitely use them again as well as recommend them to anyone.

Jessica T
Lancaster

We have had two big, difficult clean-ups this year.  The kind where you need to clean every square inch of surface in rooms from the floor to the ceiling.  SERVPRO scoped the work, consulted expertise, quoted a fair price, brought the right equipment, used the right cleaning supplies, sent A-teams, got the jobs done, and redid a couple of things after inspection.  On both occasions, I was happy to sign off and pay.  It's like our two disasters never occurred.

Rob P
Lancaster

The SERVPRO team were prompt, professional, and provided great communication throughout the duration of the project.  Well done.

Zach S
Lancaster

Unfortunately, we had a toilet overflow on our second floor into our kitchen. Fortunately, my homeowner's insurance uses SERVPRO as their recommended mitigation and restoration company.

From the get go, this was a crappy situation. Luckily, all of the individuals I worked with at SERVPRO had the utmost integrity, completely professional, and knowledgeable.

Nick Freyz and his mitigation team (Damon, Julio, and Joe) were awesome, kind, and were constantly checking with us to make sure things were ok. Nick came out initially to assess and also made sure to be there when the insurance inspector came out to assess.

Once mitigation was done, I wanted to stay with SERVPRO for the rebuild. I am very grateful that Kellie and John Kuch have so much experience because they were able to provide excellent guidance on how to navigate insurance, picking out my replacement flooring and vanity, and overall, turned a really crappy situation into a much better situation. I feel like I made new friends too!

The Rebuild Team, Julian, Jayvin, and Shawn were friendly, professional, knowledgeable, and kind, and they had everything completed in 3 days!! Everything looked better than I envisioned.

SERVPRO is excellent and I would definitely use them again as well as recommend them to anyone.

Jessica T
Lancaster

About Us

SERVPRO of Central Lancaster is here to assist our local communities with their fire and water damage restoration needs. When your property in Lancaster City suffers any extent of damage due to smoke, soot, water or flood damage, our professionals can help to restore the property immediately and effectively, all with your concerns in mind.

Our IICRC certified teams are prepared to help minimize the destruction and downtime of an unexpected disaster. We are proud to have the knowledge and resources to help make any size event “Like it never even happened.” We also are part of a nationwide disaster recovery team that assists with catastrophic storm response.

We are family owned and locally operated, providing 24/7 emergency service to our local communities. We are also highly trained in mold remediation, biohazard services, and a full portfolio of cleaning needs in addition to reconstruction techniques to help put everything back together!

SERVPRO® has been serving communities nationwide since 1967, and we are honored to do our part in Pennsylvania! Please give us a call if you would like to schedule service!



Meet our Management Team:

Michael & Kristin Hughes - Owners

Sandie Hughes - Director of Administration

Victor Sotolotto - Director of Operations

Cliff Masscotte - Director of Business Development

Angela Sandoe - Office Manager

Nick Freysz - Production Manager

Anthony Mahaffey - Production Manager

John Kuch - Construction Manager

Michael & Kristin L. Hughes
Michael & Kristin L. Hughes
Owners of SERVPRO of Central Lancaster

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.