A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Southeast Portland

Our Google Reviews
(503) 427-9535
4.2
(52 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

They know their business. They repaired my water damage and it looked "Like it never even happened." They assisted in handling the insurance claim as well! Very happy!

Vicki N.
San Francisco

Took a devestating situation and helped put us at ease. Explained step by step the process.
I’m sure you deal with this everyday but we don’t and you made us feel at ease, treated us with kit gloves Great people all the way around! 
Thank you for all you did for us from dealing with our insurance, to always answering all of our many questions day or night you were always there.

Tom P.
Portland

I'd like to say how at ease these guys made me feel in a crisis. I really can't thank them enough for their patience and know how. I will be recommending them to family and friends!

Deidre N.
Happy Valley

I can't thank SERVPRO of Southeast Portland enough for all they did for me when my basement had water damage. They were there step by step to help me understand what was going on and answer an questions that came up. They also negotiated with my insurance so I didn't have to! Wonderful people and great service. Would highly recommend!

Sarah G.
Portland

This company is amazing! Friendly staff, hard workers, very thorough, and they seem like they really care about their customers!

Sarah Pilcher
Portland

I've worked with a lot of contractors over the years and Merci and her team are one of the better ones. Very happy with the level of communication and they met all my expectations. Good service and great staff!

Adam M.
Portland

I would hire SERVPRO Southeast Portland again without any reservations. This is a company that truly puts the needs, preferences, and comfort of the customer foremost.

Donna K
Salem

We had a water supply line in the second story wall burst on a Saturday evening during the snows in February. Several inches of water filled the finished basement with some of it pouring through electrical outlets. It was a rough day. SERVPRO was contacted. Silo called back quickly to schedule immediately to come out and assess despite the snow and the fact that it was Saturday night. He even offered to bring us coffee which demonstrated that he understands how people might be feeling when they require SERVPRO services. Overwhelmed is probably the word for it. He showed up, did his assessment, offered some much needed humor, and then gave us an idea of what to expect going forward. Very professional without being impersonal. And so far, he has been the only contractor/service person we've contacted who was willing or able to come out and help. If it weren't for him showing up, we'd still be overwhelmed, searching for any kind of relief. I look forward to continuing to work with Silo and his team as we try and resolve this unforeseen disaster. 

Darla
Portland

The guys came out and cleaned some mold out of our closet in the store and it was amazing! Super clean, very prompt, courteous and would love to recommend them to friends and family. Would purchase services from them again.

Dale
Portland

About Us

SERVPRO of Southeast Portland is a woman-owned, family-operated franchise proudly serving the Portland community for nearly 10 years. We specialize in the cleanup and restoration of residential and commercial properties following fire, smoke, or water damage. Our certified team also provides expert mold remediation, general cleaning for homes and businesses, and specialized services such as crime scene and biohazard cleanup.

As proud members of SERVPRO’s Large Loss Response Team (LLRT), we have the training, experience, and resources to handle any size disaster—quickly, efficiently, and with the highest level of care. Every project we take on is performed with empathy and transparency, ensuring that our neighbors receive the quality service and peace of mind they deserve.

No matter what life throws your way, SERVPRO of Southeast Portland is here to help make it “Like it never even happened.”

Merci Y. Bucsa
Merci Y. Bucsa
Owner of SERVPRO of Southeast Portland

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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