SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Medford / Ashland
Our Google Reviews
(541) 773-3740
4.6
(125 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I am disabled and often find businesses that take advantage of me, and others suffering dissabilities. Rarely, I come across a business that goes out of the normal way, to extend special concern and care to their customers. This business is one of those exceptionally rare businesses that I would trust with my life. They won't rip you off and they will take great care of you. Don and John (the Owners) genuinely care about giving their customers the best service the industry has to offer, at the most affordable price. If it was a restuarant, I would dine with them, every meal. Go on and get estimates from their competitors, but in your final decision, trust these folks. You will be glad you did. By the way, they do not know I am offering this review and they did not solicited it from me. They earned my respect, and appreciation. They will earn yours too. RCM

ron mccain

We had ServPro out to help us when our home experienced extreme water damage. These guys were just the very best. Prompt, professional, and considerate. Anthony, and his team (Cody W. and Cody), kept us informed every step of the way as to what was going to happen, what to expect, next steps, etc. They did such a great job! We appreciate how they made an extremely stressful situation a lot better for us. We felt assured the job would be done thoroughly and correctly, and that we were in good hands. We highly recommend ServPro of Medford/Ashland.

Kristine Kellogg-Garrison

Terry the construction manager is Awesome to work with. He has great attention to detail. I highly recommend them.

Peter Ralls

John B. from SERVPRO of Medford/Ashland came out to inspect our ceiling and the mold in our bathroom. He was professional, knowledgeable, and took the time to explain what he found and what our next steps should be. We appreciated that he answered all of our questions honestly and made the process much less stressful. Thank you for the excellent customer service!

Tiesha Ely

I can't express the magnitude of service Servpro goes above and beyond. Our home had some eves that cause water damage in the interior of our home. Office, upstairs ceiling, bathroom complete gut, and spare room. All of the Servpro team came out and had to extract the insulation from the attic to remove / clean the mold in the affected areas. Cleaned the walls with special cleaner (the walls look amazing in the office. I am beyond amazed and happy on how hard this company works to get your home back together. Still have a ways to go but the hard part is the mold removal. Shoot out to Terry, John B, Josh, Alejandro, Cody, Alex who took down a wasp hive 🙌, Trey and all of the Servpro Team.

Maria De Garcia

Great friendly company and crew. They have amazing subcontractors that does fantastic work in a fast timely manner. They did mitigation and restoration for water damage to my house.

Justin Lodge

The water damage from the faulty water heater was a major shock and disruption for our business. However, I was pleasantly surprised at how quickly Servpro came out and mitigated the issue. Pat and his mitigation team were professional, quick, and followed through. I was out of town, and had to coordinate everything over the phone. By the time I rolled in, there were four vans at the site and dozens of fans installed, drying everything out. Would recommend!

Herb Quady

recently had the pleasure of working with the Contents Team at Servpro after a water damage incident in my home, and they were absolutely outstanding! From the very first call, their response was incredibly fast and professional. They arrived promptly, carefully assessed everything, and immediately began the restoration process for our belongings. The team handled all of our contents with the utmost care and respect — packing, cleaning, and restoring items I thought might be a total loss. Their attention to detail and expertise really shone through. What impressed me most was how quickly they turned everything around without sacrificing quality. They kept me updated throughout the process and even delivered our restored items back in excellent condition ahead of schedule. If you need restoration services, especially for your personal contents, I highly recommend Servpro's Contents Team. They truly go above and beyond! Thank you so much for making a stressful situation so much easier. Highly recommended! 🙌

Cody James

Really good service terry dose our laundry for us and great guy he’s amazing and very kind

Alexis wadley

About Us

SERVPRO of Medford/Ashland provides 24-hour emergency service and is dedicated to being faster to any size disaster. Our highly trained technicians can respond immediately to your residential or commercial emergency. SERVPRO of Medford/Ashland understands the stress and worry that comes with a fire or with water damage and the disruption it causes in your life and home or business.

Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Medford/Ashland specializes in the cleanup and restoration of fire, smoke, or water damage in residential and commercial property. SERVPRO of Medford/Ashland can also mitigate mold and mildew from your home or business.

Team Bestul's staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Medford/Ashland. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

John Robert Bestul
John Robert Bestul
Owner of SERVPRO of Medford / Ashland

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test