A SERVPRO crew of four technicians in black uniforms unloading professional cleaning and restoration equipment from a branded green service van outside a commercial building.

The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of West Akron

124 Reviews
4.8
Leave Us A Review
24/7 service availability icon

Available 24/7

We’re ready whenever disaster strikes, day or night.
Quality certification badge with checkmark

59+ Years of Experience

Delivering trusted restoration services since 1967.
Shield with checkmark indicating protection or security

IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

An icon illustration of a house silhouette with a set of orange keys, representing residential property and home services.
Residential
An icon illustration of a graduation cap with an orange tassel, representing academic achievement and educational services.
Education
An icon illustration of a classical government or civic building with orange columns and a triangular pediment, representing public institutions and government services.
Government
An icon illustration of a medical cross with an orange heartbeat pulse line, representing healthcare and emergency medical services.
Medical
An icon illustration of a bed with two orange pillows, representing bedroom furnishings or lodging and hospitality services.
Hospitality
An icon illustration of a fork and spoon on a dinner plate, representing food service and restaurant industry services.
Restaurant
An icon illustration of a shopping bag with an orange starburst tag, representing retail and consumer shopping services.
Retail
An icon illustration of a shield with an orange key, representing property management and security services.
Property Management
An icon illustration of an industrial factory with a smokestack and orange-accented windows, representing manufacturing and industrial facility services.
Manufacturing
An icon illustration of a cloud with interconnected network nodes and circuit lines, representing cloud computing and digital technology services.
Technology
An icon illustration of a film clapperboard with an orange striped top, representing movie production, film, or entertainment industry services.
Entertainment
An icon illustration of an open book with an orange cover, representing religious texts, scripture, or faith-based services.
Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of West Akron has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™
A team in green uniforms is unloading equipment from green service trucks in a parking area.

Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
reviews_icon.svg
170K+
Consumer Reviews
emergency_response_icon.svg
24/7
Emergency Response
years_of_xp_icon.svg
59+
Years of Restoration Experience
IICRC_Icon.svg
100%
IICRC Certified
unique_content.png

As a locally owned and operated restoration team, SERVPRO of West Akron specializes in fire and water damage restoration services throughout the Akron, Ohio area. Our team of highly trained and IICRC certified are faster to any size disaster including:

  • Water & Flooding Damage
  • Fire, Smoke & Soot Damage
  • Storm Damage
  • Mold Mitigation
  • Biohazard Cleanup

During this time of the Covid-19 outbreak, we are following the Centers for Disease Control protocols. We are offering a proactive cleaning to all businesses in our area to sanitize and disinfect with a hospital-grade chemical to clean all high-touch areas such as counters, tabletops, doorknobs, light switches and other areas.

We have the knowledge and fast 24/7 response that your home or business needs, ensuring that no customer ever waits a moment longer than necessary for effective mitigation, remediation, or restoration. If you experience a disaster and you need a professional cleanup and restoration company that has the knowledge and experience to clean up and restore your home or business.

unique_content.png
Large or small emergencies, your Akron, OH area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of West Akron, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
124 Reviews
4.8
Leave Us A Review
Kitten Mommy
18 days ago

We had a small fire that caused some minor damage and sooty walls. Joe came out to inspect the damage, and then he sent Alexis, Katie, and Maggie out to clean. Those three are INCREDIBLE! So nice, super hard workers, and boy can they organize things! My kitchen is ORGANIZED. I love it! The best part is that everyone was willing to work around the needs of our cats, which made what could have been a very stressful situation virtually stress-free for everyone. A+++++, would TOTALLY recommend!

Dino Maddamma
27 days ago

ServPRO and David did a great job helping us out after a water like broke and damaged all of our laundry room flooring and cabinetry. They were fast and effective. Thanks guys!

Linda Goodwin
3 months ago

David and his crew are kind, understanding, efficient, leave everything as clean and convenient as possible and I recommend David and this company highly to anyone needing thier services. I would never use another company. David met me within hours of my call when I returned from CA. My plane landed and he came to my home Sat evening as soon as I got home. He has been amazing in staying in contact and walking me through the process. Can't say enough good about them.

Luke Frantz
3 months ago

They came the same day I called and we’re done in a couple hours. They were very professional and would recommend them to anyone.

Michelle Hall
3 months ago

The entire staff that handled our water issue were wonderful. They were polite and mindful of our home. They helped make a stressful situation much less stressful. Hopefully we won’t ever need them again, but if I did, they would be my first choice!

LW
4 months ago

Bo, Dan, and Matt are a phenomenal team to work with. Their attention to detail is something I haven’t seen in years. They were a breath of trash air.

Jolene
5 months ago

I could not ask for a better company that was thorough in completing the cleanup and drying out my walls. This company was prompt and professional when they came to my house. I would definitely call this company and recommend them to family and friends.

Claudia Dansby
6 months ago

During recent heavy rain, we had a clean rain water seeping into our basement. We were very satisfied by the timely clean up from the west Akron ServePro team.

Luci Bullock
6 months ago

Servpro team were all professoonal, courteous and efficient. Caleb gave awesome cusyomer service. Highly recommend!

Faster to any size disaster, SERVPRO of West Akron is ready to respond to large commercial losses in downtown Akron with the team, equipment, and experience needed to keep recovery moving forward.
Franchise Media Content Image

Faster to any size disaster, SERVPRO of West Akron is ready to respond to large commercial losses in downtown Akron with the team, equipment, and experience needed to keep recovery moving forward.

When commercial properties in downtown Akron experience damage, a fast and organized response is essential. SERVPRO of West Akron is equipped to handle large-scale commercial losses, bringing the personnel, equipment, and coordination needed to manage complex restoration projects from the start.

Our team is trained to respond to a wide range of commercial disasters, including water damage, fire and smoke loss, storm damage, and other unexpected events. With multiple vehicles and crews mobilized, we can quickly assess the situation, secure the property, and begin mitigation efforts to help prevent further damage.

Large commercial losses often require more than just cleanup—they demand detailed planning, clear communication, and the ability to manage multiple phases of restoration at once. From initial stabilization to full reconstruction, our team works efficiently to keep projects moving and minimize downtime for businesses.

We understand the importance of getting operations back up and running as quickly as possible. That’s why we coordinate closely with property managers, business owners, and insurance representatives throughout the process, ensuring everyone stays informed and aligned.

SERVPRO of West Akron is available 24/7 and ready to respond when it matters most. Whether it’s a multi-story building or a large commercial facility, we have the resources and experience to handle the job and help restore your property with confidence.

About Us

In 1990, John Caveney purchased the franchises SERVPRO® of West Akron and SERVPRO® of Stark County, BSM (Business Service Maintenance). SERVPRO® of West Akron is your preferred local company for fire and water restoration services in Summit County, Ohio and SERVPRO® of Stark County is your local commercial cleaning company in Stark and Summit County.  In 1990, John Caveney, purchased both franchises and in 2000 his daughter, Maureen Gentile, joined him and in 2002 his other daughter, Laurie Kolenz, joined the family business. March of 2017, John passed away making his daughters Maureen and Laurie owners of both franchises.

As a family run business, SERVPRO® of West Akron understands how stressful and confusing it can be when your home or business has suffered from a water loss due to a pipe-break, flood, sewage backup, toliet overflow, sump pump backup, etc. and you may not know where to start. Our cleaning and restoration crews have been professionally trained to help lift the burden off your shoulders and handle your disaster from day one, no matter the size.  

We also specialize in the cleanup after a fire damage to your home or business. We understand how devasting this can be to business and homeowners.  Our team will treat your belongings and your property with extreme care and respect during this crisis. SERVPRO® of West Akron has a 24/7 emergency construction board up team that can secure your property after it has been fire damaged. This division can also restore and rebuild your home to pre-loss condition.

Our crews are IICRC certified and trained in fire, water, mold, bio-hazard and vandalism cleanup and restoration, meaning we are equipped with the knowledge, experience, and technology to help make your disaster “Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO® of West Akron today!

SERVPRO® of West Akron is locally owned and operated.

Meet our Management Team:

  • Laurie Kolenz – Owner
  • Maureen Gentile - Owner
  • Mary Keister-Whitmyer– General Manager & Marketing Director
  • Tracy Myers –Office Manager
  • Kathy Haslam – Administrative Assistant/Dispatch
  • Julie Workman – Sales & Digital Marketing Manager
  • Patti Wallick – Sales & Marketing Representative
  • Alex Jogerst – Field Operations Manager
  • Joe Embrogno – Project Manager
  • Kaleb Kuligowski - Project Manager
  • David Lamp - Project Manager
  • Sharon Nagy – Controller
Maureen L. Gentile, Laurel C. Kolenz
Maureen L. Gentile, Laurel C. Kolenz
Owners of SERVPRO of West Akron

Don’t wait! Call today to make it
"Like it never even happened."

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test