The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of West Akron

122 Reviews
4.8
Leave Us A Review
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of West Akron has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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As a locally owned and operated restoration team, SERVPRO of West Akron specializes in fire and water damage restoration services throughout the Akron, Ohio area. Our team of highly trained and IICRC certified are faster to any size disaster including:

  • Water & Flooding Damage
  • Fire, Smoke & Soot Damage
  • Storm Damage
  • Mold Mitigation
  • Biohazard Cleanup

During this time of the Covid-19 outbreak, we are following the Centers for Disease Control protocols. We are offering a proactive cleaning to all businesses in our area to sanitize and disinfect with a hospital-grade chemical to clean all high-touch areas such as counters, tabletops, doorknobs, light switches and other areas.

We have the knowledge and fast 24/7 response that your home or business needs, ensuring that no customer ever waits a moment longer than necessary for effective mitigation, remediation, or restoration. If you experience a disaster and you need a professional cleanup and restoration company that has the knowledge and experience to clean up and restore your home or business.

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Large or small emergencies, your Akron, OH area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of West Akron, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
122 Reviews
4.8
Leave Us A Review
Claudia Dansby
4 months ago

During recent heavy rain, we had a clean rain water seeping into our basement. We were very satisfied by the timely clean up from the west Akron SERVPRO team.

Keith Dodson
almost 2 years ago

The SERVPRO crew did a fantastic job with the drain backup at the school. I called that day and within the hour, I had a call back from SERVPRO and your project manager Alex, came right out to assess the situation. I give you 5 stars!

Tim Collins
over 3 years ago

Hello, my name is Tim, my wife and I realized we had a flood in our basement at 10 PM on a Thursday night, we called SERVPRO, thank goodness in did. They were there in within a few hours. They took care of everything I didn’t have to do anything. They were very professional and respectful of my concern and handled everything from drying my basement out, to removing all the items that were ruined from the flood . They even made a complete list of everything that got ruined so I could turn it into my insurance. I would highly recommend them. Thank you for doing such a great job.

Becky Patterson
almost 2 years ago

My husband and I are building a home. We needed the basement cleaned from the cement dust. We are so impressed how SERVPRO cleaned our basement. They cleaned every nook and cranny even washed the basement. It was ready for painting. The professionalism of SERVPRO was amazing and Buddy, was our Superman that led the charge to have our basement cleaned up. Thank you SERVPRO!

Martha
almost 8 years ago

Thank you SERVPRO for great service!

Shelby
almost 8 years ago

My basement flooded causing severe damage. The crew that arrived on site were very helpful . I would recommend them in any catastrophe. Thank you Heather and your outstanding team members .

Stacy
almost 8 years ago

Thank you for your prompt service. Will always recommend this company.

James
almost 8 years ago

Fast and friendly service, Thanks SERVPRO

Kayla
almost 8 years ago

Alex was very professional and made sure I fully understood everything that needed done, I will definitely recommend to others.

Faster to any size disaster, SERVPRO of West Akron is ready to respond to large commercial losses in downtown Akron with the team, equipment, and experience needed to keep recovery moving forward.
Faster to any size disaster, SERVPRO of West Akron is ready to respond to large commercial losses in downtown Akron with the team, equipment, and experience needed to keep recovery moving forward.

Faster to any size disaster, SERVPRO of West Akron is ready to respond to large commercial losses in downtown Akron with the team, equipment, and experience needed to keep recovery moving forward.

When commercial properties in downtown Akron experience damage, a fast and organized response is essential. SERVPRO of West Akron is equipped to handle large-scale commercial losses, bringing the personnel, equipment, and coordination needed to manage complex restoration projects from the start.

Our team is trained to respond to a wide range of commercial disasters, including water damage, fire and smoke loss, storm damage, and other unexpected events. With multiple vehicles and crews mobilized, we can quickly assess the situation, secure the property, and begin mitigation efforts to help prevent further damage.

Large commercial losses often require more than just cleanup—they demand detailed planning, clear communication, and the ability to manage multiple phases of restoration at once. From initial stabilization to full reconstruction, our team works efficiently to keep projects moving and minimize downtime for businesses.

We understand the importance of getting operations back up and running as quickly as possible. That’s why we coordinate closely with property managers, business owners, and insurance representatives throughout the process, ensuring everyone stays informed and aligned.

SERVPRO of West Akron is available 24/7 and ready to respond when it matters most. Whether it’s a multi-story building or a large commercial facility, we have the resources and experience to handle the job and help restore your property with confidence.

About Us

In 1990, John Caveney purchased the franchises SERVPRO® of West Akron and SERVPRO® of Stark County, BSM (Business Service Maintenance). SERVPRO® of West Akron is your preferred local company for fire and water restoration services in Summit County, Ohio and SERVPRO® of Stark County is your local commercial cleaning company in Stark and Summit County.  In 1990, John Caveney, purchased both franchises and in 2000 his daughter, Maureen Gentile, joined him and in 2002 his other daughter, Laurie Kolenz, joined the family business. March of 2017, John passed away making his daughters Maureen and Laurie owners of both franchises.

As a family run business, SERVPRO® of West Akron understands how stressful and confusing it can be when your home or business has suffered from a water loss due to a pipe-break, flood, sewage backup, toliet overflow, sump pump backup, etc. and you may not know where to start. Our cleaning and restoration crews have been professionally trained to help lift the burden off your shoulders and handle your disaster from day one, no matter the size.  

We also specialize in the cleanup after a fire damage to your home or business. We understand how devasting this can be to business and homeowners.  Our team will treat your belongings and your property with extreme care and respect during this crisis. SERVPRO® of West Akron has a 24/7 emergency construction board up team that can secure your property after it has been fire damaged. This division can also restore and rebuild your home to pre-loss condition.

Our crews are IICRC certified and trained in fire, water, mold, bio-hazard and vandalism cleanup and restoration, meaning we are equipped with the knowledge, experience, and technology to help make your disaster “Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO® of West Akron today!

SERVPRO® of West Akron is locally owned and operated.

Meet our Management Team:

  • Laurie Kolenz – Owner
  • Maureen Gentile - Owner
  • Mary Keister-Whitmyer– General Manager & Marketing Director
  • Tracy Myers –Office Manager
  • Kathy Haslam – Administrative Assistant/Dispatch
  • Julie Workman – Sales & Digital Marketing Manager
  • Patti Wallick – Sales & Marketing Representative
  • Alex Jogerst – Field Operations Manager
  • Joe Embrogno – Project Manager
  • Kaleb Kuligowski - Project Manager
  • Mike Sohar - Project Manager
  • David Lamp - Project Manager
  • Sharon Nagy – Controller
Maureen L. Gentile, Laurel C. Kolenz
Maureen L. Gentile, Laurel C. Kolenz
Owners of SERVPRO of West Akron

Don’t wait! Call today to make it
"Like it never even happened."

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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