SERVPRO of Downtown Columbus, West and Northwest Columbus, Upper Arlington

I used SERVPRO in conjunction with a claim through my Nationwide home owners insurance. They handled everything from start to finish and did a terrific job. Kevin, our Production Manager, was amazing. Always quick to respond to our questions, proactively let us know what was happening next, worked around our schedule, arrived on time, and the list goes on. I hope I never have to call on them again but if I do they will definitely have my business.

By the time I caught that my clothes washer was overflowing and had been for at least 20 minutes while I was sitting just feet away, I had about $15,000 worth of damage! I called SERVPRO immediately, as soon as my son-in-law recommended them! They came as quickly as they could and told me just what would happen next. After the initial clean-up, Jeff Crawford stepped in and was with me every step of the way during the recovery/rehab months. There were so many people involved in the repair work and he managed to keep close tabs on everyone, making sure they were where they needed to be, when they needed to be there. Jeff often stopped by to check on the progress and was either right by the phone when I called with a question or concern or made sure he called me back in good time. I have a beautiful renovated home and I am so grateful for SERVPRO's help. Jeff and SERVPRO made this process as painless as they possibly could. It was a very challenging time for me and I'm grateful that my home is mine again.

Their Columbus team was fast and great in our time of need. We worked with Lashawn and he gave us great service and was very kind during a really stressful time for our family. My wife and I were very pleased with how quick the response was and how great the service was. He explained everything along the way and we'd refer anyone in need of mitigation to the Columbus team.

Super friendly staff!   They were quick to respond and communication was great.  
They gave me a call ahead and showed up when they said they would so I didn't have to waste any time.   I'm happy with the work they did and would recommend to anyone.

I definitely would recommend this company! Customer service is top notch ! They have competitive pricing and they work with your insurance company and they are very efficient !

We were extremely relieved when SERVPRO came to help, and we couldn’t have been more pleased with the results. We did need to wait a little bit, but that’s how repairs work when you have to coordinate insurance adjusters, contractors, laborers, AND your home is on the list of historical sites. I’m glad they took the time to find the right people for the job we had, and that our insurance company was able to approve everything on time. As much as I wanted things to “just be done”, I’m glad SERVPRO was there to keep me in the know, and ease my anxiety. Will recommend to anyone!

The team that did the clean up from water damage at my home was fantastic. They were very friendly, professional and took care of all my needs. They answered all my questions. I am getting ready for restoration and have no doubt I will get the same great service!

Great company with extremely fast service . The construction crews worked fast to get our home back up and running as quick as they could.

Friendly, local, professional staff when your home or business needs them.

I used SERVPRO in conjunction with a claim through my Nationwide home owners insurance. They handled everything from start to finish and did a terrific job. Kevin, our Production Manager, was amazing. Always quick to respond to our questions, proactively let us know what was happening next, worked around our schedule, arrived on time, and the list goes on. I hope I never have to call on them again but if I do they will definitely have my business.

By the time I caught that my clothes washer was overflowing and had been for at least 20 minutes while I was sitting just feet away, I had about $15,000 worth of damage! I called SERVPRO immediately, as soon as my son-in-law recommended them! They came as quickly as they could and told me just what would happen next. After the initial clean-up, Jeff Crawford stepped in and was with me every step of the way during the recovery/rehab months. There were so many people involved in the repair work and he managed to keep close tabs on everyone, making sure they were where they needed to be, when they needed to be there. Jeff often stopped by to check on the progress and was either right by the phone when I called with a question or concern or made sure he called me back in good time. I have a beautiful renovated home and I am so grateful for SERVPRO's help. Jeff and SERVPRO made this process as painless as they possibly could. It was a very challenging time for me and I'm grateful that my home is mine again.