Call: (614) 261-6666
Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence
Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence
Owners of SERVPRO of Northwest Columbus

Meet Our Team

All it takes is one call to SERVPRO of Northwest Columbus. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Northwest Columbus
Our Google Reviews
(614) 261-6666
5.0
(430 reviews)
(614) 261-6666
Meet our Team. Here to Help 24/7
  • Ken Parker, team member at SERVPRO of Northwest Columbus

    Ken Parker

    Ken Parker is the esteemed president of SERVPRO of Northeast Columbus and SERVPRO of Gahanna. Under his leadership, these franchises have thrived, offering exceptional restoration services to their communities. Ken's dedication to quality and customer satisfaction has been pivotal in establishing SERVPRO as a trusted name in disaster recovery and property restoration. His strategic vision and commitment to excellence ensure that clients receive prompt, professional, and reliable service in their time of need.

  • Nate Hinders, team member at SERVPRO of Northwest Columbus

    Nate Hinders

    Nate Hinders serves as the controller for SERVPRO of Northeast Columbus and SERVPRO of Gahanna, overseeing the financial operations and ensuring fiscal responsibility for both locations. With a keen eye for detail and a strong background in accounting and finance, Nate plays a crucial role in managing budgets, financial reporting, and strategic planning. His expertise contributes significantly to the efficiency and success of SERVPRO's restoration services, helping the company maintain its reputation for excellence in disaster recovery and cleaning services.

  • Ron Pack, team member at SERVPRO of Northwest Columbus

    Ron Pack

    Ron Pack serves as the Vice President of SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In this role, he brings a wealth of experience and leadership to both franchises, ensuring they deliver top-notch disaster recovery and restoration services. Under his guidance, the teams are dedicated to helping communities recover from fire, water, and mold damage efficiently and effectively, maintaining the high standards of service that SERVPRO is known for.

  • Jane Rogaliner, team member at SERVPRO of Northwest Columbus

    Jane Rogaliner

    Jane Rogaliner serves as the Vice President of Marketing and Sales for SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In her role, Jane leverages her extensive experience and strategic vision to drive growth and enhance customer relationships. Her leadership is instrumental in maintaining SERVPRO's reputation for exceptional service and reliability in the restoration and cleaning industry. Jane's commitment to excellence ensures that both locations consistently meet and exceed their clients' expectations.

  • Wendy Ellsworth, team member at SERVPRO of Northwest Columbus

    Wendy Ellsworth

    Wendy Ellsworth serves as the Account Manager for SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In her role, she excels in building and maintaining client relationships, ensuring exceptional customer service, and overseeing various projects to successful completion. Wendy's dedication and expertise significantly contribute to the company's reputation for reliability and excellence in restoration services. Her commitment to her clients and her proactive approach to problem-solving make her an invaluable asset to the SERVPRO team.

  • Lindsay Squier, team member at SERVPRO of Northwest Columbus

    Lindsay Squier

    Lindsay Squier serves as the Commercial Account Manager for SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In her role, she is responsible for managing client relationships, ensuring exceptional service delivery, and addressing the unique needs of commercial clients. With a strong commitment to excellence and a deep understanding of the restoration industry, Lindsay plays a vital role in helping businesses recover from disasters efficiently and effectively, ensuring minimal disruption to their operations.

  • Bess Eley, team member at SERVPRO of Northwest Columbus

    Bess Eley

    Bess Eley serves as the Director of Digital Marketing for SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In this role, she spearheads the company's online marketing strategies, ensuring a strong digital presence that enhances brand visibility and customer engagement. Her expertise in digital marketing enables SERVPRO to effectively reach and serve their community, providing top-notch restoration services with a commitment to excellence. Bess's innovative approach and leadership contribute significantly to the company's growth and success in the competitive restoration industry.

  • Alexa Piazza, team member at SERVPRO of Northwest Columbus

    Alexa Piazza

    Alexa Piazza serves as the Senior Administrative Coordinator at SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In her role, she oversees administrative operations, ensuring efficient workflow and top-notch customer service. Alexa's expertise and dedication contribute significantly to the smooth functioning of both branches, enhancing their ability to provide swift and effective disaster recovery and cleaning services to the community.

  • Kristen Smith, team member at SERVPRO of Northwest Columbus

    Kristen Smith

    Kristen Smith serves as the Accounts Receivable Coordinator for both SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In this role, she is responsible for managing and overseeing the billing and collections processes, ensuring the accuracy and timeliness of accounts receivable transactions. Kristen's meticulous attention to detail and strong organizational skills play a crucial part in maintaining the financial health of these branches, contributing to their overall operational efficiency and success. Her dedication and expertise make her an invaluable member of the SERVPRO team.

  • Donna Grubbs, team member at SERVPRO of Northwest Columbus

    Donna Grubbs

    Donna Grubbs serves as the Reconstruction Payables Coordinator for SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In this role, she manages the financial transactions and payables related to the reconstruction projects handled by these SERVPRO franchises. Donna's meticulous attention to detail and strong organizational skills ensure that all payments are processed efficiently and accurately, contributing to the smooth operation and financial health of both SERVPRO locations. Her dedication and expertise are integral to maintaining the high standards of service and reliability that SERVPRO is known for.

  • Patty Harris, team member at SERVPRO of Northwest Columbus

    Patty Harris

    Patty Harris is a dedicated professional working for Fire Mitigation at SERVPRO of Northeast Columbus and SERVPRO of Gahanna. With a strong commitment to restoring properties affected by fire damage, Patty utilizes her extensive knowledge and expertise to ensure efficient and effective mitigation processes. Her role involves coordinating with teams to assess fire-damaged sites, develop restoration plans, and implement strategies to return properties to their pre-damage condition. Patty's attention to detail and dedication to customer satisfaction make her an invaluable asset to both SERVPRO teams, helping clients navigate the challenging aftermath of fire incidents with compassion and proficiency.

  • Nick Hartley, team member at SERVPRO of Northwest Columbus

    Nick Hartley

    Carpentry Manager

  • Andrea Miller, team member at SERVPRO of Northwest Columbus

    Andrea Miller

    Operations Manager

  • Kyle Swords, team member at SERVPRO of Northwest Columbus

    Kyle Swords

    Project Manager

  • Blair Bowers, team member at SERVPRO of Northwest Columbus

    Blair Bowers

    Mitigation Construction Manager

  • Thomas Weaver, team member at SERVPRO of Northwest Columbus

    Thomas Weaver

    Crew Lead

  • Tyree Mapp, team member at SERVPRO of Northwest Columbus

    Tyree Mapp

    Mitigation Assistant

  • Tim Mapp, team member at SERVPRO of Northwest Columbus

    Tim Mapp

    Tim Mapp

  • Nick Newsome, team member at SERVPRO of Northwest Columbus

    Nick Newsome

    Mitigation Assistant

  • Allen Farthing, team member at SERVPRO of Northwest Columbus

    Allen Farthing

    Mitigation Assistant

  • Alphonso Rice, team member at SERVPRO of Northwest Columbus

    Alphonso Rice

    Mitigation Assistant

  • Dave Sutton, team member at SERVPRO of Northwest Columbus

    Dave Sutton

    Office Manager

  • Rachel Burnette, team member at SERVPRO of Northwest Columbus

    Rachel Burnette

    Dispatch Team Lead

  • Rachel Skelly, team member at SERVPRO of Northwest Columbus

    Rachel Skelly

    Construction Administrator

  • Andrea Danielson, team member at SERVPRO of Northwest Columbus

    Andrea Danielson

    Reconstruction Assistant Project Manager

  • Heath Swords, team member at SERVPRO of Northwest Columbus

    Heath Swords

    Reconstruction Operations Manager

  • Chris Kaser, team member at SERVPRO of Northwest Columbus

    Chris Kaser

    Reconstruction Project Manager

  • Jon Emery, team member at SERVPRO of Northwest Columbus

    Jon Emery

    Reconstruction Project Manager

  • Patrick Brown, team member at SERVPRO of Northwest Columbus

    Patrick Brown

    Reconstruction Project Manager

  • Jeff Grambo, team member at SERVPRO of Northwest Columbus

    Jeff Grambo

    Reconstruction Project Manager

  • Doug Wilson, team member at SERVPRO of Northwest Columbus

    Doug Wilson

    Reconstruction Project Manager

  • Kevin Moon, team member at SERVPRO of Northwest Columbus

    Kevin Moon

    Reconstruction Project Manager

  • Greg Billington, team member at SERVPRO of Northwest Columbus

    Greg Billington

    Reconstruction Project Manager

  • Ron Young, team member at SERVPRO of Northwest Columbus

    Ron Young

    Reconstruction Project Manager

  • Jason Mayir, team member at SERVPRO of Northwest Columbus

    Jason Mayir

    Carpenter

  • Charlie Stansberry, team member at SERVPRO of Northwest Columbus

    Charlie Stansberry

    Carpenter

  • Zach Ruch, team member at SERVPRO of Northwest Columbus

    Zach Ruch

    Carpenter

  • Jason Campos, team member at SERVPRO of Northwest Columbus

    Jason Campos

    Carpenter

  • Jeremy Majoros, team member at SERVPRO of Northwest Columbus

    Jeremy Majoros

    Carpenter

  • Chris James, team member at SERVPRO of Northwest Columbus

    Chris James

    Reconstruction Estimator Team Leader

  • Kevin Blackledge, team member at SERVPRO of Northwest Columbus

    Kevin Blackledge

    Reconstruction Estimator

  • Adam Zimmerman, team member at SERVPRO of Northwest Columbus

    Adam Zimmerman

    Reconstruction Estimator

  • Steele Gaumer, team member at SERVPRO of Northwest Columbus

    Steele Gaumer

    Fire Production Manager

  • Leo Ruiz, team member at SERVPRO of Northwest Columbus

    Leo Ruiz

    Mitigation Crew Lead

  • Michael Himes, team member at SERVPRO of Northwest Columbus

    Michael Himes

    Construction Project Manager

  • Tom Moore, team member at SERVPRO of Northwest Columbus

    Tom Moore

    Construction Project Manager

  • Tammy Schneider, team member at SERVPRO of Northwest Columbus

    Tammy Schneider

    AR Coordinator

  • Dustin Wilson, team member at SERVPRO of Northwest Columbus

    Dustin Wilson

    Construction Project Manager

  • Charles Brown, team member at SERVPRO of Northwest Columbus

    Charles Brown

    Carpenter

  • Curtis Cline, team member at SERVPRO of Northwest Columbus

    Curtis Cline

    Construction Project Manager

  • Brayden Cottrell, team member at SERVPRO of Northwest Columbus

    Brayden Cottrell

    Mitigation Assistant

  • Jerry Hayward, team member at SERVPRO of Northwest Columbus

    Jerry Hayward

    Construction Project Manager

  • John Maynard, team member at SERVPRO of Northwest Columbus

    John Maynard

    Carpenter

  • Heather Shultz, team member at SERVPRO of Northwest Columbus

    Heather Shultz

    Accounting Debt Manager

  • Jeanny Dickey, team member at SERVPRO of Northwest Columbus

    Jeanny Dickey

    Accounting

  • Joe Schroeder, team member at SERVPRO of Northwest Columbus

    Joe Schroeder

    Carpenter

  • Wally Lugo, team member at SERVPRO of Northwest Columbus

    Wally Lugo

    Carpenter

  • Art Barrett, team member at SERVPRO of Northwest Columbus

    Art Barrett

    Carpenter

  • Brian Ferencz, team member at SERVPRO of Northwest Columbus

    Brian Ferencz

    Construction Project Manager

  • Doug Brookens, team member at SERVPRO of Northwest Columbus

    Doug Brookens

    Construction Project Manager

  • Tom McCauley, team member at SERVPRO of Northwest Columbus

    Tom McCauley

    Construction Project Manager

  • David Murphy, team member at SERVPRO of Northwest Columbus

    David Murphy

    Construction Project Manager

  • Ken Theodorovich, team member at SERVPRO of Northwest Columbus

    Ken Theodorovich

    Construction Project Manager

  • Steele Gaumer, team member at SERVPRO of Northwest Columbus

    Steele Gaumer

    Fire Production Manager

  • Katelynn Skeens, team member at SERVPRO of Northwest Columbus

    Katelynn Skeens

    Content Controller/Inventory Crew Chief

  • Chad Cerana, team member at SERVPRO of Northwest Columbus

    Chad Cerana

    Reconstruction Estimator

  • Brandon Miller, team member at SERVPRO of Northwest Columbus

    Brandon Miller

    Reconstruction Estimator

  • Samantha Taylor, team member at SERVPRO of Northwest Columbus

    Samantha Taylor

    Sales Administrator

  • Bryan McGuire, team member at SERVPRO of Northwest Columbus

    Bryan McGuire

    Carpenter

We were extremely relieved when SERVPRO came to help, and we couldn’t have been more pleased with the results. We did need to wait a little bit, but that’s how repairs work when you have to coordinate insurance adjusters, contractors, laborers, AND your home is on the list of historical sites. I’m glad they took the time to find the right people for the job we had, and that our insurance company was able to approve everything on time. As much as I wanted things to “just be done”, I’m glad SERVPRO was there to keep me in the know, and ease my anxiety. Will recommend to anyone!

Carrie
Columbus

The team that did the clean up from water damage at my home was fantastic. They were very friendly, professional and took care of all my needs. They answered all my questions. I am getting ready for restoration and have no doubt I will get the same great service!

Sandy
Hilliard

Great company with extremely fast service . The construction crews worked fast to get our home back up and running as quick as they could.

Abby H.
Columbus

Friendly, local, professional staff when your home or business needs them.

Cathy N
Columbus

I used SERVPRO in conjunction with a claim through my Nationwide home owners insurance. They handled everything from start to finish and did a terrific job. Kevin, our Production Manager, was amazing. Always quick to respond to our questions, proactively let us know what was happening next, worked around our schedule, arrived on time, and the list goes on. I hope I never have to call on them again but if I do they will definitely have my business.

Kent B.
Columbus

By the time I caught that my clothes washer was overflowing and had been for at least 20 minutes while I was sitting just feet away, I had about $15,000 worth of damage! I called SERVPRO immediately, as soon as my son-in-law recommended them! They came as quickly as they could and told me just what would happen next. After the initial clean-up, Jeff Crawford stepped in and was with me every step of the way during the recovery/rehab months. There were so many people involved in the repair work and he managed to keep close tabs on everyone, making sure they were where they needed to be, when they needed to be there. Jeff often stopped by to check on the progress and was either right by the phone when I called with a question or concern or made sure he called me back in good time. I have a beautiful renovated home and I am so grateful for SERVPRO's help. Jeff and SERVPRO made this process as painless as they possibly could. It was a very challenging time for me and I'm grateful that my home is mine again.

Beth C.
Columbus

Their Columbus team was fast and great in our time of need. We worked with Lashawn and he gave us great service and was very kind during a really stressful time for our family. My wife and I were very pleased with how quick the response was and how great the service was. He explained everything along the way and we'd refer anyone in need of mitigation to the Columbus team.

Marshall S.
Columbus

Super friendly staff!   They were quick to respond and communication was great.  
They gave me a call ahead and showed up when they said they would so I didn't have to waste any time.   I'm happy with the work they did and would recommend to anyone.

Heather
Hilliard

I definitely would recommend this company! Customer service is top notch ! They have competitive pricing and they work with your insurance company and they are very efficient !

Melissa B.
Columbus

About Us

SERVPRO of Northwest Columbus has been locally owned and operated by our owners, Ken Parker, Ron Pack and Mike Spence for over 5 years now. We understand the stress and worry that comes with a disaster affecting your home or business. Our number one priority is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Northwest Columbus has a dedicated team that specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Northwest Columbus can also mitigate mold, and perform services such as duct cleaning, carpet cleaning and deodorization for your residential or commercial property.

Our staff is highly trained in property damage restoration. From initial and continuous training at SERVPRO’s corporate training facility in Gallatin, Tennessee to regular IICRC-industry certification right here in our Columbus office, rest assured our staff is equipped with the knowledge and expertise to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Northwest Columbus. Our dedicated staff is on standby and ready to go when you need us the most.

If you would like to schedule service for your home or business, please call us today at (614) 261-6666.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. We are always here to help!

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Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence
Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence
Owners of SERVPRO of Northwest Columbus

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Mold Remediation: 100199
SERVPRO of Northwest Columbus
2909 Scioto Darby Executive Court
Hilliard, OH 43026
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©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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