About Us
SERVPRO of Downtown Cincinnati / Team Roberts & Parsons is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
Husband-and-wife duo, Julie and Tony Roberts, and their business partner Mike Parsons, started SERVPRO® of Downtown Cincinnati / Team Roberts & Parsons in early 2023, but their franchise ownership journey began nearly two decades ago when they started SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties in Kentucky. The trio were friends long before they were franchisees.
Tony and Mike grew up with each other and attended college together at University of Kentucky. The three of them grew such a passion for the SERVPRO industry that they decided to share it with each other. They now operate nearly a dozen franchises across Indiana, Kentucky, and Ohio.
Julie and Tony Roberts, and Mike Parsons, were once named the 2017 Kentucky SERVPRO Franchise of the Year! With over 25 SERVPRO’s throughout Kentucky, this was an extreme honor.
The owners' acceptance speech included this quote: "Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!"
Our owners were congratulated by other SERVPRO franchises at the awards meeting and were grateful to have won such a prestigious honor from the best in the business!
SERVPRO of Downtown Cincinnati / Team Roberts & Parsons understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life and home or business. Our goal is to help minimize this interruption and quickly make it "Like it never even happened."
SERVPRO of Downtown Cincinnati / Team Roberts & Parsons specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage, and can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Downtown Cincinnati / Team Roberts & Parsons.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- OSHA - 10-hour General and/or Construction Industry Training Program
- HST - Health and safety Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- WRT - Water Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- IICRC Certified Firm
- OCT - Odor Control Technician
- FSRT - Fire & Smoke Damage Restoration Technician
What our
customers are saying
WONDERFUL PEOPLE WHO TREATED US LIKE FAMILY, HIGHLY RECOMMEND!
Brian and his service technicians are professionals, and performed excellent work removing the odors from my residence. Very prompt to respond to my initial call, with care and compassion for my problem. The job was completed as scheduled, and I would highly recommend ServPro to my family and friends. Thank you!
I couldn’t recommend Servpro enough! They are absolutely amazing at what they do and will make sure everything is taken care of. Taylor Jump is my go to for any and all issues or concerns.
Thank you for the prompt services that you provide the Cincinnati area. Hannah Garland is quite helpful and will answer any questions that you may have. Laura Graber
5 stars for Sevpro Cincinnati!! My roomate and I used their services to remodel our kitchen. The team of technicians were so kind and Hannah was a great help with getting us scheduled. I recommend using their reconstruction services!
This place is awesome , great customer service! Especially from Hannah Garland!
I highly recommend Servpro! Hannah has helped make the process of our water emergency a lot less stressful
I had such great experience using Servpro this past week for a carpet cleaning in my new apartment! Hannah Garland was very helpful in the process of getting this scheduled for us. I recommend to anyone needing cleaning assistance!
We enjoy working with Hannah Garland for our restoration needs. She is very knowledgeable and attentive in helping us to service our customers - She is a 5-star employee. Beth Wilker