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SERVPRO of Downtown Cincinnati / Team Roberts & Parsons
Service Area
Restoration and Cleaning Services
Call the Pro's
SERVPRO of Downtown Cincinnati is a trusted leader in the restoration industry. We specialize in restoring commercial and residential properties that have been affected by fire, water, mold and storm damage. In the warmer months, water damage occurs due to sump pump failures and roof damage during heavy storms or excessive rains. But no matter the cause, we provide 24 hour emergency service and are dedicated to responding quickly to any fire, water or mold damage situation. Our technicians are highly trained and have the resources and expertise to handle your restoration and cleaning needs. We are independently owned and operated in the Cincinnati area and can respond immediately to your emergency.
Services We Provide
What our
customers are saying
"My family used SERVPRO after an incident in our home… The service was impeccable, and we had minimal stress given the circumstances. Their representatives are next level. 10/10 would recommend."
We recently had a frozen pipe that burst and caused water damage to our business. Called SERVPRO of Cincy and they came out very quickly and took care of everything for us so that we didn’t have to close down for a long period of time. They also worked with our insurance company on the billing for their services AND helped us with making repairs. We have a neighbor that has also used them in the past to help with a fire cleanup and they spoke highly of this location and recommended them to us. Would recommend this company to anyone that has a water or fire damage situation!!
"Having a tree fall on our house was very upsetting but SERVPRO alleviated our concerns.
SERVPRO was very professional and timely. I only have positive things to say about them from beginning to end.
They made this terrible event seem like it never happened!"
We’ve had a great experience using SERVPRO. We had a hidden leak we didn’t discover for a while and SERVPRO was able to work through our insurance to repair the damage and take care of everything. Highly recommend!
"I recommend them for flood restoration and flood clean-up. They are so professional, punctual, and responsive!"
They took great care of our customer I would highly recommend them to anyone that need's work done.
"SERVPRO of Downtown Cincinnati went beyond expectations at our office with both quick response times and very good communication. The technicians were very professional and did an excellent job and checked with our office team before leaving to make sure we didn't have concerns. There's no doubt if we have another water damage issue these are the guys will be calling back."
I am an insurance agent and have not had any complaints from my insured's use of their services. They are a preferred vendor for many company programs.
"My family used SERVPRO after an incident in our home… The service was impeccable, and we had minimal stress given the circumstances. Their representatives are next level. 10/10 would recommend."
We recently had a frozen pipe that burst and caused water damage to our business. Called SERVPRO of Cincy and they came out very quickly and took care of everything for us so that we didn’t have to close down for a long period of time. They also worked with our insurance company on the billing for their services AND helped us with making repairs. We have a neighbor that has also used them in the past to help with a fire cleanup and they spoke highly of this location and recommended them to us. Would recommend this company to anyone that has a water or fire damage situation!!
"Having a tree fall on our house was very upsetting but SERVPRO alleviated our concerns.
SERVPRO was very professional and timely. I only have positive things to say about them from beginning to end.
They made this terrible event seem like it never happened!"
"Having a tree fall on our house was very upsetting but SERVPRO alleviated our concerns.
SERVPRO was very professional and timely. I only have positive things to say about them from beginning to end.
They made this terrible event seem like it never happened!"
We’ve had a great experience using SERVPRO. We had a hidden leak we didn’t discover for a while and SERVPRO was able to work through our insurance to repair the damage and take care of everything. Highly recommend!
"I recommend them for flood restoration and flood clean-up. They are so professional, punctual, and responsive!"
They took great care of our customer I would highly recommend them to anyone that need's work done.
"SERVPRO of Downtown Cincinnati went beyond expectations at our office with both quick response times and very good communication. The technicians were very professional and did an excellent job and checked with our office team before leaving to make sure we didn't have concerns. There's no doubt if we have another water damage issue these are the guys will be calling back."
I am an insurance agent and have not had any complaints from my insured's use of their services. They are a preferred vendor for many company programs.
"My family used SERVPRO after an incident in our home… The service was impeccable, and we had minimal stress given the circumstances. Their representatives are next level. 10/10 would recommend."
About Us
Husband-and-wife duo, Julie and Tony Roberts, and their business partner Mike Parsons, started SERVPRO® of Downtown Cincinnati / Team Roberts & Parsons in early 2023, but their franchise ownership journey began nearly two decades ago when they started SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties in Kentucky. The trio were friends long before they were franchisees.
Tony and Mike grew up with each other and attended college together at University of Kentucky. The three of them grew such a passion for the SERVPRO industry that they decided to share it with each other. They now operate nearly a dozen franchises across Indiana, Kentucky, and Ohio.
Julie and Tony Roberts, and Mike Parsons, were once named the 2017 Kentucky SERVPRO Franchise of the Year! With over 25 SERVPRO’s throughout Kentucky, this was an extreme honor.
The owners' acceptance speech included this quote: "Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!"
Our owners were congratulated by other SERVPRO franchises at the awards meeting and were grateful to have won such a prestigious honor from the best in the business!
SERVPRO of Downtown Cincinnati / Team Roberts & Parsons understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life and home or business. Our goal is to help minimize this interruption and quickly make it "Like it never even happened."
SERVPRO of Downtown Cincinnati / Team Roberts & Parsons specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage, and can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Downtown Cincinnati / Team Roberts & Parsons.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
