Call: (513) 589-1700

The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of Downtown Cincinnati / Team Roberts & Parsons

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(513) 589-1700We’re Here to Help® 24/7
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

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Water Damage

Rapid extraction, drying, and restoration for floods, leaks, and burst pipes.

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Fire Damage

Complete smoke and soot removal, odor control, and structural restoration after fire emergencies.

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Mold

Professional inspection, containment, and safe removal of mold to protect your property and health.

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Storm

Emergency response for severe weather events: boarding up, tarping, debris removal, and other services.

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Construction

Full-service reconstruction and rebuilding to restore your property to its pre-loss condition.

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Specialty Cleaning

Deep cleaning for air ducts and HVAC systems, biohazard, odor removal, graffiti cleanup, and much more.

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General Cleaning

Heavy duty cleaning services for carpets, drapery, upholstery, and hardwood floors. 

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Commercial

Recovery and regular maintenance cleaning to keep your business running smoothly.

Additional Services
Sewage CleanupBiohazard/Crime SceneVirus/Pathogen CleaningAir Duct/HVAC CleaningCarpet/UpholsteryCeiling/Floor/WallsDocument RestorationDrapes/BlindsOdor RemovalRoof Tarping/Board UpVandalism/GraffitiContents

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of Downtown Cincinnati / Team Roberts & Parsons has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™

Quick Links

Learn More About UsJoin Our TeamCommercial Services

Service Area

Pendleton, OH
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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Call the Pro's

SERVPRO of Downtown Cincinnati is a trusted leader in the restoration industry. We specialize in restoring commercial and residential properties that have been affected by fire, water, mold and storm damage. In the warmer months, water damage occurs due to sump pump failures and roof damage during heavy storms or excessive rains. But no matter the cause, we provide 24 hour emergency service and are dedicated to responding quickly to any fire, water or mold damage situation. Our technicians are highly trained and have the resources and expertise to handle your restoration and cleaning needs. We are independently owned and operated in the Cincinnati area and can respond immediately to your emergency.

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Large or small emergencies, your Cincinnati, OH area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of Downtown Cincinnati / Team Roberts & Parsons, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
47 Reviews
5.0
Leave Us A Review
Tawyna C.

They took great care of our customer I would highly recommend them to anyone that need's work done.

Robert L.

I am an insurance agent and have not had any complaints from my insured's use of their services. They are a preferred vendor for many company programs.

S. Hagen

"My family used SERVPRO after an incident in our home… The service was impeccable, and we had minimal stress given the circumstances. Their representatives are next level. 10/10 would recommend."

Dawn

"Having a tree fall on our house was very upsetting but SERVPRO alleviated our concerns.SERVPRO was very professional and timely. I only have positive things to say about them from beginning to end.They made this terrible event seem like it never happened!"

R. McCord

"SERVPRO of Downtown Cincinnati went beyond expectations at our office with both quick response times and very good communication. The technicians were very professional and did an excellent job and checked with our office team before leaving to make sure we didn't have concerns. There's no doubt if we have another water damage issue these are the guys will be calling back."

S. Yates

"I recommend them for flood restoration and flood clean-up. They are so professional, punctual, and responsive!"

M.G.

We recently had a frozen pipe that burst and caused water damage to our business. Called SERVPRO of Cincy and they came out very quickly and took care of everything for us so that we didn’t have to close down for a long period of time. They also worked with our insurance company on the billing for their services AND helped us with making repairs. We have a neighbor that has also used them in the past to help with a fire cleanup and they spoke highly of this location and recommended them to us. Would recommend this company to anyone that has a water or fire damage situation!!

Matthew

We’ve had a great experience using SERVPRO. We had a hidden leak we didn’t discover for a while and SERVPRO was able to work through our insurance to repair the damage and take care of everything. Highly recommend!

About Us

Husband-and-wife duo, Julie and Tony Roberts, and their business partner Mike Parsons, started SERVPRO® of Downtown Cincinnati / Team Roberts & Parsons in early 2023, but their franchise ownership journey began nearly two decades ago when they started SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties in Kentucky. The trio were friends long before they were franchisees.

Tony and Mike grew up with each other and attended college together at University of Kentucky. The three of them grew such a passion for the SERVPRO industry that they decided to share it with each other. They now operate nearly a dozen franchises across Indiana, Kentucky, and Ohio.

Julie and Tony Roberts, and Mike Parsons, were once named the 2017 Kentucky SERVPRO Franchise of the Year! With over 25 SERVPRO’s throughout Kentucky, this was an extreme honor.

The owners' acceptance speech included this quote: "Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!"

Our owners were congratulated by other SERVPRO franchises at the awards meeting and were grateful to have won such a prestigious honor from the best in the business!

SERVPRO of Downtown Cincinnati / Team Roberts & Parsons understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life and home or business. Our goal is to help minimize this interruption and quickly make it "Like it never even happened."

SERVPRO of Downtown Cincinnati / Team Roberts & Parsons specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage, and can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Downtown Cincinnati / Team Roberts & Parsons.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Anthony Paul & Julie W. Roberts, Michael S. Parsons Jr
Anthony Paul & Julie W. Roberts, Michael S. Parsons Jr
Owners of SERVPRO of Downtown Cincinnati / Team Roberts & Parsons

Don’t wait! Call today to make it
"Like it never even happened."

Services

About

Legal

SERVPRO of Downtown Cincinnati / Team Roberts & Parsons
250 E 5th Street
15th Floor, Suite 1563
Cincinnati, OH 45202
Certificates

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

© 2026 SERVPRO. All rights reserved.

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