Call: (513) 589-1700

The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of Downtown Cincinnati / Team Roberts & Parsons

47 Reviews
5.0
Leave Us A Review
(513) 589-1700We’re Here to Help® 24/7
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

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Water Damage

Rapid extraction, drying, and restoration for floods, leaks, and burst pipes.

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Fire Damage

Complete smoke and soot removal, odor control, and structural restoration after fire emergencies.

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Mold

Professional inspection, containment, and safe removal of mold to protect your property and health.

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Storm

Emergency response for severe weather events: boarding up, tarping, debris removal, and other services.

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Construction

Full-service reconstruction and rebuilding to restore your property to its pre-loss condition.

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Specialty Cleaning

Deep cleaning for air ducts and HVAC systems, biohazard, odor removal, graffiti cleanup, and much more.

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General Cleaning

Heavy duty cleaning services for carpets, drapery, upholstery, and hardwood floors. 

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Commercial

Recovery and regular maintenance cleaning to keep your business running smoothly.

Additional Services
Sewage CleanupBiohazard/Crime SceneVirus/Pathogen CleaningAir Duct/HVAC CleaningCarpet/UpholsteryCeiling/Floor/WallsDocument RestorationDrapes/BlindsOdor RemovalRoof Tarping/Board UpVandalism/GraffitiContents

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of Downtown Cincinnati / Team Roberts & Parsons has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™

Quick Links

Learn More About UsJoin Our TeamCommercial Services

Service Area

Pendleton, OH
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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Call the Pro's

SERVPRO of Downtown Cincinnati is a trusted leader in the restoration industry. We specialize in restoring commercial and residential properties that have been affected by fire, water, mold and storm damage. In the warmer months, water damage occurs due to sump pump failures and roof damage during heavy storms or excessive rains. But no matter the cause, we provide 24 hour emergency service and are dedicated to responding quickly to any fire, water or mold damage situation. Our technicians are highly trained and have the resources and expertise to handle your restoration and cleaning needs. We are independently owned and operated in the Cincinnati area and can respond immediately to your emergency.

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Large or small emergencies, your Cincinnati, OH area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of Downtown Cincinnati / Team Roberts & Parsons, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
47 Reviews
5.0
Leave Us A Review
Kelly Walls
9 months ago

WONDERFUL PEOPLE WHO TREATED US LIKE FAMILY, HIGHLY RECOMMEND!

Carolyn Folden
over 1 year ago

Brian and his service technicians are professionals, and performed excellent work removing the odors from my residence. Very prompt to respond to my initial call, with care and compassion for my problem. The job was completed as scheduled, and I would highly recommend ServPro to my family and friends. Thank you!

Chelsea Lovell
almost 2 years ago

I couldn’t recommend Servpro enough! They are absolutely amazing at what they do and will make sure everything is taken care of. Taylor Jump is my go to for any and all issues or concerns.

Laura Graber
about 2 years ago

Thank you for the prompt services that you provide the Cincinnati area. Hannah Garland is quite helpful and will answer any questions that you may have. Laura Graber

Mckenzie Overton
about 2 years ago

5 stars for Sevpro Cincinnati!! My roomate and I used their services to remodel our kitchen. The team of technicians were so kind and Hannah was a great help with getting us scheduled. I recommend using their reconstruction services!

Tanner Kunst
about 2 years ago

This place is awesome , great customer service! Especially from Hannah Garland!

Kacey Howe
about 2 years ago

I highly recommend Servpro! Hannah has helped make the process of our water emergency a lot less stressful

Clara Morrissey
about 2 years ago

I had such great experience using Servpro this past week for a carpet cleaning in my new apartment! Hannah Garland was very helpful in the process of getting this scheduled for us. I recommend to anyone needing cleaning assistance!

beth wilker
about 2 years ago

We enjoy working with Hannah Garland for our restoration needs. She is very knowledgeable and attentive in helping us to service our customers - She is a 5-star employee. Beth Wilker

About Us

Husband-and-wife duo, Julie and Tony Roberts, and their business partner Mike Parsons, started SERVPRO® of Downtown Cincinnati / Team Roberts & Parsons in early 2023, but their franchise ownership journey began nearly two decades ago when they started SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties in Kentucky. The trio were friends long before they were franchisees.

Tony and Mike grew up with each other and attended college together at University of Kentucky. The three of them grew such a passion for the SERVPRO industry that they decided to share it with each other. They now operate nearly a dozen franchises across Indiana, Kentucky, and Ohio.

Julie and Tony Roberts, and Mike Parsons, were once named the 2017 Kentucky SERVPRO Franchise of the Year! With over 25 SERVPRO’s throughout Kentucky, this was an extreme honor.

The owners' acceptance speech included this quote: "Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!"

Our owners were congratulated by other SERVPRO franchises at the awards meeting and were grateful to have won such a prestigious honor from the best in the business!

SERVPRO of Downtown Cincinnati / Team Roberts & Parsons understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life and home or business. Our goal is to help minimize this interruption and quickly make it "Like it never even happened."

SERVPRO of Downtown Cincinnati / Team Roberts & Parsons specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage, and can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Downtown Cincinnati / Team Roberts & Parsons.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Read More
Anthony Paul & Julie W. Roberts, Michael S. Parsons Jr
Anthony Paul & Julie W. Roberts, Michael S. Parsons Jr
Owners of SERVPRO of Downtown Cincinnati / Team Roberts & Parsons

Don’t wait! Call today to make it
"Like it never even happened."

Services

About

Legal

SERVPRO of Downtown Cincinnati / Team Roberts & Parsons
250 E 5th Street
15th Floor, Suite 1563
Cincinnati, OH 45202
Certificates

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

© 2026 SERVPRO. All rights reserved.

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