Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Victor / Canandaigua

Our Google Reviews
(585) 393-0310
4.9
(33 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Victor / Canandaigua we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I wanted to take the time to write you and let you know of the experience I had with SERVPRO after I had a flood in my basement.  From the first contact on the phone, to the crews in my home, it was top notch professionalism and excellent customer service! Thank you so much!

Michelle P
East Rochester

I want to take the time to thank you for the excellent job you and your company did to help me through a most difficult time in my life. 

Rob M.
Rhinebeck

Both days of service the crews were hard working, courteous, and considerate. Would definitely recommend them and your company.

Barbara O.
Rochester

John & Brian were very courteous and helpful. They showed GREAT care with our home as it was limited area of damage. They were careful with doors and furniture and very neat. It was late on a Friday when they arrived but they did not rush the work. You are very lucky to have these two men on your team. Invest in them!

Margie
Canandaigua

Where do I begin, to all of you that came to our house, Bryan, Eli and the whole work crew. We are so thankful and grateful for all you did for us after dealing with our flooded basement. Your professionalism, your sensitivity to our feelings in dealing with our losses, your friendliness, your positive attitude in cleaning the mess in an undesirable situation was totally amazing! Our basement today is better & more organized than when we moved in 41 years ago! Thank you!!

Paulette
Shortsville

Thank you for the great men you sent out to do the job!

Beverly W.
Naples

I needed to write a note of thanks…too often, you probably hear about the things that did NOT go well. 

On Aug 15, you came to my home, and assessed the water damage to my basement.  I had a business meeting in Syracuse later that day, yet needed to have someone assess the damage and determine how to ward off additional damage from occurring.  Thanks to your efforts, two wonderful SERVPRO professionals came out to my home within an hour, set up blowers/dehumidifier – allowing me to jump in the car and head out of town (while knowing that the water damage was being taken care of.)

Zeke and Dan are truly awesome representatives of SERVPRO.  Both were professional, compassionate and efficient.  Today’s labor market is tight, and it’s hard to find good help.  These gentlemen are top notch.  Please be sure to recognize them for their outstanding customer service!

Thank you again for the peace of mind that I gained in using SERVPRO.

Doreen S. - Victor, NY

Doreen S.
Victor

I truly cant say how much we appreciated SERVPRO's accountability and reliability . We are very pleased with the service the crew provided us with ! Thank you once again!  

Adam S.
Rochester

I am sorry this is so late in coming.  Every time I look at my beautifully cleaned carpets, I am reminded of the great job your team did! They were neatly dressed, very pleasant, and professional. We really enjoyed doing business with your company!

Dave N.
Rochester

I wanted to take the time to write you and let you know of the experience I had with SERVPRO after I had a flood in my basement.  From the first contact on the phone, to the crews in my home, it was top notch professionalism and excellent customer service! Thank you so much!

Michelle P
East Rochester

I want to take the time to thank you for the excellent job you and your company did to help me through a most difficult time in my life. 

Rob M.
Rhinebeck

Both days of service the crews were hard working, courteous, and considerate. Would definitely recommend them and your company.

Barbara O.
Rochester

John & Brian were very courteous and helpful. They showed GREAT care with our home as it was limited area of damage. They were careful with doors and furniture and very neat. It was late on a Friday when they arrived but they did not rush the work. You are very lucky to have these two men on your team. Invest in them!

Margie
Canandaigua

Where do I begin, to all of you that came to our house, Bryan, Eli and the whole work crew. We are so thankful and grateful for all you did for us after dealing with our flooded basement. Your professionalism, your sensitivity to our feelings in dealing with our losses, your friendliness, your positive attitude in cleaning the mess in an undesirable situation was totally amazing! Our basement today is better & more organized than when we moved in 41 years ago! Thank you!!

Paulette
Shortsville

Thank you for the great men you sent out to do the job!

Beverly W.
Naples

I needed to write a note of thanks…too often, you probably hear about the things that did NOT go well. 

On Aug 15, you came to my home, and assessed the water damage to my basement.  I had a business meeting in Syracuse later that day, yet needed to have someone assess the damage and determine how to ward off additional damage from occurring.  Thanks to your efforts, two wonderful SERVPRO professionals came out to my home within an hour, set up blowers/dehumidifier – allowing me to jump in the car and head out of town (while knowing that the water damage was being taken care of.)

Zeke and Dan are truly awesome representatives of SERVPRO.  Both were professional, compassionate and efficient.  Today’s labor market is tight, and it’s hard to find good help.  These gentlemen are top notch.  Please be sure to recognize them for their outstanding customer service!

Thank you again for the peace of mind that I gained in using SERVPRO.

Doreen S. - Victor, NY

Doreen S.
Victor

I truly cant say how much we appreciated SERVPRO's accountability and reliability . We are very pleased with the service the crew provided us with ! Thank you once again!  

Adam S.
Rochester

I am sorry this is so late in coming.  Every time I look at my beautifully cleaned carpets, I am reminded of the great job your team did! They were neatly dressed, very pleasant, and professional. We really enjoyed doing business with your company!

Dave N.
Rochester

About Us

SERVPRO of Victor/Canandaigua understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Victor/Canandaigua specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage and can also mitigate mold and mildew from your home or business.  

SERVPRO of Victor/Canandaigua also specializes in disinfecting residential or commercial properties with EPA registered/CDC approved products and following all CDC guidelines.  

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Victor/Canandaigua.

Owner, Sam Geyer, has many years experience in the restoration industry and is the person to to trust with your property during a disaster.  With a local office right on County Road 22 in Canandaigua, it is reassuring to trust someone who is local to your community 


If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Samuel F. Geyer
Samuel F. Geyer
Owner of SERVPRO of Victor / Canandaigua

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.