A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Upper East Side South, Manhattan
Our Google Reviews
(917) 924-2260
4.9
(120 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Jhon and his team did a wonderful job. The entire space was left spotless, clean, organized, and smelling fresh. Their attention to detail was greatly appreciated, and everything looked excellent once they were finished.

Jossiel Cepeda

We recently experienced a leak in our apartment and hired SERVPRO to handle the mitigation and cleanup. From start to finish, their service was outstanding. Their response was incredibly timely, which made a stressful situation much more manageable. Every member of the team was professional, knowledgeable, courteous, and genuinely pleasant to work with. They took the time to explain each step of the process, answered all of our questions, and treated our home with care and respect. What stood out most was their communication. Throughout the project, they kept us informed of what was happening, what to expect next, and any updates along the way. Their responsiveness and transparency gave us tremendous peace of mind during a difficult time. We are extremely grateful for the SERVPRO team’s professionalism, efficiency, and exceptional customer service. I would not hesitate to recommend them to anyone dealing with water damage or an unexpected home emergency. Five stars all around.

CT Sterling

Hired Servpro to deal with some smoke damage in my apartment. Their team, led by Eric, was incredibly helpful, knowledgeable, and communicative. They did a full survey, gave us a quote, and then promptly did the cleaning/repairs. They even went above and beyond and cleaned other small things that we had forgotten to request. Highly recommend calling them if you are dealing with damage from a fire.

Natasha Haft

I had some pretty bad water damage in my apartment that was severely impacting my life. I called up Servpro to help me out, and with the help of Wesley I got my bedroom back in working order. He was very empathetic and understanding of my situation which really helped not only to ease the situation, but also just felt good to have a real person there to fix my problem. I'd be glad to point anybody to Servpro if they're ever in need of restoration services and have them ask personally for Wesley.

Daniel Chan

Thanks to these guys I don’t need to stay at my friends house another night lmaoo. No offense to her but Servpro saved me and tom is the best! I had a sink overflow and I left my apartment without realizing it was on. Talk about a disaster when I got back home. Another tenant told me about Servpro and they came right away to save the day. Awesome job again and thanks!

Em Neptune

I recommend that you do a good and responsible job, thank you

Jorge Mendez

I’ve used Mohammed plenty of times for Mold Abatement in my buildings . His crew are experts , Mohammed guided me every step of the way . He always communicated my concerns . I recommend Servpro Of Upper East Side .

Kenny S.

I’ve worked with Mohammed in the past during a pipe break in my kitchen . I recommend Mohammed . His team pumped the water out and removed everything that was damaged . My kitchen is now like it never happened .

Shabana A

Hi there, writing this in FREEZING nyc, where my building has not only had frozen pipe issues, but I had a toilet overflow in my bathroom that the water almost froze from the temps when I wasn’t home. Crazy times were living in and I’m just glad this team came through for me. I’ve never ever ever had a toilet overflow so I was baffled. They knew exactly what to do and how to help even when I was frantic. Thanks again Tom & the Servpro squad. You guys are great!

Erica Wieczorek

About Us

SERVPRO of Upper East Side South, Manhattan understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Upper East Side South, Manhattan specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Upper East Side South, Manhattan can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Upper East Side South, Manhattan.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Robert E. Citrangola, Philip Caraciolo, Gary Flood, Michael Manoussos II

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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