Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Mill Basin, Flatlands
Our Google Reviews
(718) 381-3271
4.8
(32 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
32 Reviews
4.8
Leave Us A Review
Angelita McDonald
5 days ago

I am half way through the renovation & restoration. So far, the demolition and clean up has been great. The workers are pleasant and respectful of my space and persona. Once the work has been completed, I can give a higher rating.

Elizabeth Jimenez (Liz)
4 months ago

HIGHLY RECOMMEND! Excellent service from Team Allen, specifically team of Walter / Giuseppe / Diego. Their team communicated efficiently via Eric and Walter, sticking to their dates of service and their time windows. Quick turnaround from initial assessment to the actual work. The demo team from Walter / Giuseppe / Diego was professional, bringing tarps to cover and quick work addressing areas. They asked about preference for coverage and gave me information for next steps as well. This was an EXCELLENT recommendation and favorable when other construction companies were terrible. Book them today!

Colin Murphy
7 months ago

Ronnie and his team were great. Took care of mold in my boiler room in a matter of hours. Highly recommend!

Max Wittek
7 months ago

Cesar and lead tech Ronny are communicative and very helpful, Ronny and his team got my 1 bedroom mold remediated in 1 day!

Alireza Shirazi
11 months ago

Caesar, Fernando and Walter are amazing workers. They are reorganized and work very clean. Caesar is a great team leader, he explained everything that had to get done and explain anything we didn't know. We are very pleased they their work and I would hire them anytime. Thank you

Neil Mazer
12 months ago

Hello! My name is Eileen. Ceasar and his crew came to my mom‘s house last night after the Brooklyn floods. He and his crew were wonderful!!! He was easy to talk to and very friendly, helpful and fast!! I recommend them HIGHLY!!!!!

Bridget Sullivan
12 months ago

Until you have a mold issue to deal with, you have NO IDEA what goes into the process of identifying and remediating the situation and HOW IMPORTANT it is to try and identify the BEST-In-CLASS Professionals for the scope of services needed. Incredibly for us, a very trusted source pointed us to ServPro Team Allen and I CANNOT SAY ENOUGH about this group of committed, caring, hard-working, experienced, talented, knowledgeable professionals. The level of service we received, beginning with the extraordinary Gerrianne Punterfold, and CEO Robert Allen, and thereafter, including along Babita Bhajan, Project Manager, Cesar Chai and his A+ team of the hardest working crew on the planet, was unparalleled. I had heard horror stories from friends and colleagues about their mold remediation experience, causing us even more anxiety on top of dread and fear. But from the outset of our search, ServPro Team Allen's attention to every detail and response to all of our questions, allowed us to breathe easier, knowing we were in great hands. This work is really difficult and very intense, but the expression "service with a smile" never rang truer as it pertains to ServPro Allen Team of Mil Basin, Flatlands (btw, they even drove all the way out to our home in NE Queens). They are fair, honest, and thorough beyond belief. They take their relationship with their Customers extremely seriously, and exhibit tremendous pride in their product and performance - as well they should. Suffice to say....don't look further: highly recommend!

sanidine hofilena
over 1 year ago

5 Stars - Excellent Service! I’m very impressed with the work Servpro did on my home. They were professional, efficient, and communicated clearly throughout the entire process. From the initial call with the office to the work done on-site, everything was handled smoothly. Special thanks to Kerri and team for coordinating everything so well, Cesar for his assessment and planning skills, Eric and his team for their hard work,Amit and Nick his team for their amazing job. They were always easy to reach whenever I had a question or needed clarification. I’m a happy customer and truly grateful for their service. Thank you, Servpro!

Holly Connolly
over 1 year ago

They were n time and very professional. Explained to us all the issues they found and their plan to fix it.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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