
Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal or Flood Cleanup?
Services We Provide


Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.


Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service


Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems


Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process


Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of East Onondaga County helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of East Onondaga County is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Good group of people that manage the office, very knowledgeable
Matt S. and Jason M. are awesome to work with. Super communicative, responsive, and knowledgable. They provide excellent scopes and work well with all clients. Highly recommend these folks!
Allan and Mike C were phenomenal! As a first time home owner, I was mortified when a refrigerator hose caused a disaster in my kitchen and basement. It was a first time experience that left me filled with anxiety. The first time we met they went over in details everything that was expected to transpire over the next few weeks. From Demolition to clean up to treating the kitchen with anti microbial. Each day they arrived accomplished tasks and showed me the progress. Naturally when fears came up for me Allan was great at putting my mind at ease. This team went above and beyond to reassure me that they were here to help and if anything happened to interfere with their progress that they would take care of it and that’s exactly what they did. When a pipe needed repair they fixed it. When a little leak arose they stopped it. All while maintaining positivity and reassurance. I would 10 out of 10 recommend them to anyone going through water damages. Kindness and patience go such a long way. What a relief to know that me and my family are in great hands!
I want to extend a heartfelt thanks to Jason, Kayla, Nate, Ashley, and team for their professionalism, attention, and assistance through what was otherwise a very overwhelming time. From the moment I called ServPro, I felt listened to and taken care of. Jason and Kayla were both fantastic at walking me through the process and answering all of my many questions. And Nate and Ashley did a fantastic job removing the water logged parts of my house and executed it with efficiency and professionalism. I couldn't have asked for a better team to help me through this crazy experience!
I want to say thank you to the following crew Nate, Davion, Leon, Juan. The manager Jason was very professional and excellent to work with. All of the guys did a great job and they were very informative on everything they did. Thank you again. For a hospital they were very professional and will to do anything we asked so there was no patients at risk. Thank you all Kathy
Jason was very professional when he came to do our inspection. Made sure everything was up to par. Need to have him come by again
Let me start off by saying Pro Serve called me the same day that I reported the incident to my Insurance Company. Serve Pro came out the very next day and started work immediately. Everyone that came by my house was really nice and very professional. But I must say that there was one person who really worked so hard to complete the cleanup and was so pleasant to deal with. I feel she went above and beyond her job duties.. When 2 other men said that they couldn’t remove the tile floor or needed a special tool in order to remove it. Yet Audrey busted her ass and had it removed that following day. Audrey constantly communicated with me as to what the next steps or times of arrival and when she as done for the day. Thank you Serve Pro And a special thanks to Audrey!!!
Servpro did such a great job! I am the property manager for The Salvation Army and worked with construction manager, Jaime Melfi who handled our property loss. I appreciated his professionalism and expertise throughout this process.
Recently, a project manager came out to look at an issue I'm having at home. I received some of the best customer service I've had in a long time! He was extremely helpful and polite and was able to answer all of my questions. Great experience.
