My family has used Karl's team several times over the years and the experience and results are always consistent... exceptional service, fast, high quality work and pleasant to work with. I also found much peace knowing that I had a team that managed the claims process for us. I speak from experience, that when your family is hit with a disaster (including the loss of personal effects, heirlooms and even loss of space) you are stressed and emotional. The last thing you want to do is have to make critical, long-lasting decisions all by yourself. This team lifts that burden and works directly with the third parties. They effectively communicate any concerns or decision points so you know exactly where you are in the process. They also leave the place looking (and smelling) better than it was even prior to the disaster and were always careful to not disturb or dirty the non-damaged parts of the house. And, once the job was done... it was done. No lingering issues or follow ups. After the last flood, I felt as if a huge was weight lifted when I saw the truck roll up. I knew it would all be ok because we had the BEST team on it. I have recommended this team to family and friends (who have thanked me for the referral after using them) and I I highly recommend this team to everyone else!