I could not speak more highly of Michelle Conselina and her team for being life savers during the holidays. They were prompt, professional, and very easy to work with. They made sure we were satisfied with all of their work and were transparent through the process on timing, cost, and results. They delivered above and beyond.

EXCELLENT!! Customer service this company deserves (10 STARS) My first time using them. Michelle and her team Issac, Pedro, Brian and Josh were responsive , professional and on time. They made the flood cleanup seamless. Thanks! Guys you truly represents the best of Servpro Valerie Walker 10/29/25

My name is Michele. Issac and Josh the technician at serv pro and their team was exceptional with cleaning and customer service. They were very nice to explain and did very detailed work and did an amazing hard working job cleaning and using air purification systems on the apartment. The team is very kind very caring and went above and beyond to help me. They explained serv pro services in a very detailed manner and all the options for cleaners for the cleaning of my apartment. I would highly recommend Josh and his team and serv pro of montclair. They assisted me in an emergency where too much pesticides were used in my apartment and they explained all the options of cleaning with safe cleaners. Thank you to Josh for his extra time and help and all the customer service agents on the phone as well were very helpful

My name is Michele and Josh the technician at serv pro was exceptional with his customer service. He was kind very caring and went above and beyond to help me. He explained serv pro services in a very detailed manner and all the options for cleaners for the cleaning of my apartment. I would highly recommend Josh and his team and serv pro of montclair. They assisted me in an emergency where too much pesticides were used in my apartment and they explained all the options of cleaning with safe cleaners. Thank you to Josh for his extra time and help and all the customer service agents on the phone as well were very helpful.

Great customer service very nice friendly staff always willing to help

Frank, Hugo, Geo, are a great assets to their company they were so professional the whole time they were here and did an incredible job. Highly recommended if you ever have any water damage. A+++++++++++++++++++

We dealt mainly with Mike and Jim who know everything about everything when it comes to remediation and repair/construction. We had an extensive water damage situation. These guys were unflappable, communicated clearly, brought creative ideas to the table, had excellent teams and relentlessly worked to give us a beautiful home. And they sure did. They met their deadlines and went above and beyond.

We had water damage in our basement, and Joseph from Servpro responded quickly and professionally. He explained every step of the process and made sure the job was done right. We’re very satisfied with the service.