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Emergency Water Extraction & Structural Drying Services

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SERVPRO of Salem / Plaistow
Our Google Reviews
(603) 893-9700
5.0
(31 reviews)
(603) 893-9700

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

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Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:
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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

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What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
31 Reviews
5.0
Leave Us A Review
Mary Beth Hollingworth
4 months ago

Excellent, Fast Service! From start to finish Brian White and the ServoPro team of Lawrence, Salem/Plaistow and Andover were fantastic! After reaching out to them, they responded almost immediately and quickly provided a clear, fair quote for the job. Not only was the communication seamless, but they also scheduled us incredibly fast, which we deeply appreciated. The team arrived on time, was highly professional, and provided excellent service throughout. They were efficient, thorough, and left everything in pristine condition. It is rare to find a company that is this quick, reliable, and detailed. I highly recommend their services and wouldn't hesitate to call them again!

Ryan Sawyer
5 months ago

Had a major drainage backup which left a MESS. Three hours later, the area impacted was spotless and smelled better than it did before the leak. Great value and just super easy to work with.

Kimberly Clenord
6 months ago

We are in the process of ice dam repair and have recently been working with Servpro Salem/Plaistow. A couple shout outs, Gina in the office is kind, personable, accommodating, and all together just great at her job! Kevin had come out for our initial assessment, he was friendly, professional, and very well educated on the processes we were entering, great experience with him. Then came the hard work, Juan showed up with his crew Edwin and Juan, all three men were fantastic, as well as Felipe on day 2! They were punctual, professional, clean workers, kept me informed, respectful of our home and space, and a joy to be around. This type of work, in your home, can really be disruptive and intrusive, these men were exactly what we needed. They even finished in less time than planned and hauled away all the debris with them. 10/10 would recommend and use again in the future. Extra shout out to Edwin as he is the one we've spent most of our time with, you are fantastic and we were so grateful to have you work on our project.

Erica Candage
8 months ago

We had a great experience working with Servpro of Salem/Plaistow for mold remediation in our attic. Everyone in the office and on the jobsite were kind, professional and knowledgeable. Gina & Kevin went above and beyond when communicating with us and were a pleasure to work with. They were able to get the job done quickly and exceeded our expectations every step of the way. Would highly recommend Servpro Salem/Plaistow to others!

Adam Nussdorf
8 months ago

I had a great experience with Servpro of Salem / Plaistow! Their team was professional, responsive, and incredibly thorough from start to finish. They showed up on time, explained everything clearly, and handled the job with care and efficiency. It was such a relief to work with a company that’s reliable and truly cares about their customers. I would definitely recommend Servpro to anyone who needs their services!

John Caruso
9 months ago

I am John from plaistow nh. Recently I had a serious medical issue that happened at my home. This caused a bio hazard condition that needed to be professionally managed. I found the perfect solution with Brian Whites ServPRO. Brian and his team not only professionally remediated the critical task in bio cleaning my home but also had compassion to the emotional and serious situation I was thrust into. I strongly suggest any person or business to contact Brian and his team to handle your cleanup needs. Thank you again Brian for your professionalism and compassion. John

Meaghan and Keith Tubridy
9 months ago

We highly recommend SERVPRO. They were more than helpful. They were there the day after we had a pipe burst and moved quickly to start to dry out our house. They are easy to get in touch with and willing to take the time to answer every question.

Ginny Macisso
9 months ago

Had a wonderful experience having my home repairs done. Ryan-Project Manager, Jonathan and Daisy were amazing to work with. They worked so hard every day. They were very professional and kind. Their work was top notch and they did a beautiful job on the project. The entire process was smooth and accommodating to my work schedule. On top of this, we had a snow storm and while the paint was drying Jonathan and Daisy cleaned the driveway and went above and beyond and helped an elderly neighbor with hers. Truly wonderful human beings on top of being TopNotch professionals. I’d definitely recommend them for any projects.

Jake C
9 months ago

We had an excellent experience working with Ryan Shepley from Servpro after our business suffered water damage. From the very beginning, Ryan was professional, personable, and incredibly reassuring during a stressful situation. He clearly explained the demolition and rebuild process, stayed on top of every detail, and was always responsive to our questions. Ryan truly understood the urgency of getting our business back up and running and handled everything with care, efficiency, and integrity. We are extremely grateful for Ryan’s support and assistance throughout the process and highly recommend Ryan Shepley and Servpro to anyone needing restoration services for their business.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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