Call: (603) 893-9700
Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Salem / Plaistow
Our Google Reviews
(603) 893-9700
5.0
(31 reviews)
(603) 893-9700

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Quick Links:

Storm DamageSewage CleanupContents Packout & StorageWater Damage

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.
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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?

When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
31 Reviews
5.0
Leave Us A Review
Mary Beth Hollingworth
3 months ago

Excellent, Fast Service! From start to finish Brian White and the ServoPro team of Lawrence, Salem/Plaistow and Andover were fantastic! After reaching out to them, they responded almost immediately and quickly provided a clear, fair quote for the job. Not only was the communication seamless, but they also scheduled us incredibly fast, which we deeply appreciated. The team arrived on time, was highly professional, and provided excellent service throughout. They were efficient, thorough, and left everything in pristine condition. It is rare to find a company that is this quick, reliable, and detailed. I highly recommend their services and wouldn't hesitate to call them again!

Ryan Sawyer
5 months ago

Had a major drainage backup which left a MESS. Three hours later, the area impacted was spotless and smelled better than it did before the leak. Great value and just super easy to work with.

Kimberly Clenord
6 months ago

We are in the process of ice dam repair and have recently been working with Servpro Salem/Plaistow. A couple shout outs, Gina in the office is kind, personable, accommodating, and all together just great at her job! Kevin had come out for our initial assessment, he was friendly, professional, and very well educated on the processes we were entering, great experience with him. Then came the hard work, Juan showed up with his crew Edwin and Juan, all three men were fantastic, as well as Felipe on day 2! They were punctual, professional, clean workers, kept me informed, respectful of our home and space, and a joy to be around. This type of work, in your home, can really be disruptive and intrusive, these men were exactly what we needed. They even finished in less time than planned and hauled away all the debris with them. 10/10 would recommend and use again in the future. Extra shout out to Edwin as he is the one we've spent most of our time with, you are fantastic and we were so grateful to have you work on our project.

Erica Candage
8 months ago

We had a great experience working with Servpro of Salem/Plaistow for mold remediation in our attic. Everyone in the office and on the jobsite were kind, professional and knowledgeable. Gina & Kevin went above and beyond when communicating with us and were a pleasure to work with. They were able to get the job done quickly and exceeded our expectations every step of the way. Would highly recommend Servpro Salem/Plaistow to others!

Adam Nussdorf
8 months ago

I had a great experience with Servpro of Salem / Plaistow! Their team was professional, responsive, and incredibly thorough from start to finish. They showed up on time, explained everything clearly, and handled the job with care and efficiency. It was such a relief to work with a company that’s reliable and truly cares about their customers. I would definitely recommend Servpro to anyone who needs their services!

John Caruso
8 months ago

I am John from plaistow nh. Recently I had a serious medical issue that happened at my home. This caused a bio hazard condition that needed to be professionally managed. I found the perfect solution with Brian Whites ServPRO. Brian and his team not only professionally remediated the critical task in bio cleaning my home but also had compassion to the emotional and serious situation I was thrust into. I strongly suggest any person or business to contact Brian and his team to handle your cleanup needs. Thank you again Brian for your professionalism and compassion. John

Meaghan and Keith Tubridy
8 months ago

We highly recommend SERVPRO. They were more than helpful. They were there the day after we had a pipe burst and moved quickly to start to dry out our house. They are easy to get in touch with and willing to take the time to answer every question.

Ginny Macisso
8 months ago

Had a wonderful experience having my home repairs done. Ryan-Project Manager, Jonathan and Daisy were amazing to work with. They worked so hard every day. They were very professional and kind. Their work was top notch and they did a beautiful job on the project. The entire process was smooth and accommodating to my work schedule. On top of this, we had a snow storm and while the paint was drying Jonathan and Daisy cleaned the driveway and went above and beyond and helped an elderly neighbor with hers. Truly wonderful human beings on top of being TopNotch professionals. I’d definitely recommend them for any projects.

Jake C
9 months ago

We had an excellent experience working with Ryan Shepley from Servpro after our business suffered water damage. From the very beginning, Ryan was professional, personable, and incredibly reassuring during a stressful situation. He clearly explained the demolition and rebuild process, stayed on top of every detail, and was always responsive to our questions. Ryan truly understood the urgency of getting our business back up and running and handled everything with care, efficiency, and integrity. We are extremely grateful for Ryan’s support and assistance throughout the process and highly recommend Ryan Shepley and Servpro to anyone needing restoration services for their business.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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