I want to give a heartfelt review for Lathe, the owner of ServPro. He personally came to my house to inspect a roof leak I was experiencing, and I was incredibly impressed by his professionalism and genuine care. From the moment he arrived, he made me feel completely comfortable and took the time to thoroughly explain everything about the repair process, ensuring I fully understood what needed to be done. What truly stood out to me was Lathe’s honesty and integrity. Despite the fact that I am a woman, he didn’t try to take advantage or overcharge me. Instead, he honestly suggested that it might be more cost-effective for my husband to perform the work, and he even went a step further by providing us with a detailed layout and instructions on how to do the project ourselves if we chose to. Lathe’s dedication, transparency, and genuine concern for his customers are truly commendable. It’s rare to come across a business owner who operates with such honesty and integrity. Thank you, Lathe, for your outstanding service and for being a standup, honest business owner. I will definitely be recommending ServPro to friends and family!
