Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Wayne County

Our Google Reviews
(919) 751-5353
5.0
(25 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Wayne County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO was very courteous and helpful through the entire process. They clearly explained everything and were very knowledgeable. I would highly recommend them to everyone. 

Anthony
Goldsboro

I was so surprised at how fast SERVPRO of Wayne County responded to our call. They were very prompt and explained the entire process so we could understand. 

Jamien
Pikeville

SERVPRO of Wayne County did a great job restoring our garage after we discovered the water leak. They were quick to respond and very helpful in explaining the process

Jenna
Pikeville

I was so impressed with the professionalism exhibited by SERVPRO's staff. They explained the process and helped me understand what they were doing

Byron
Goldsboro

SERVPRO of Wayne County was very understanding and explained what was being done in my elderly fathers home. He is disabled and they made sure accommodations were made so he would continue to get to where he needed to go. 

Wes
Goldsboro

We are extremely satisfied with the services that SERVPRO of Wayne County provided to us and we would highly recommend them to anyone!

Anthony
Goldsboro

SERVPRO was very professional and clearly explained everything. I would highly recommend them.

Jennifer
Goldsboro

They were very fast and efficient getting over to our office and helping us get out all the water and getting dry. It was initially overwhelming but they ensured us that they had everything under control and would help us get it all straightened out. They communicated throughout the entire process and answered any questions and concerns we had along the way. We will definitely be using them in the future if the need arises.

FastMed Urgent Care
Goldsboro

Our insurance sent SERVPRO out to our home to complete the drying process after a frozen pipe busted upstairs sending water through the first floor ceiling. They arrived within two hours and got everything cleaned up and began the drying process. We were so relieved to have them guide us through the process of getting our home back to normal. We have also decided to hire them for the repairs after providing such GREAT service through the mitigation.

Mark
Goldsboro

SERVPRO was very courteous and helpful through the entire process. They clearly explained everything and were very knowledgeable. I would highly recommend them to everyone. 

Anthony
Goldsboro

I was so surprised at how fast SERVPRO of Wayne County responded to our call. They were very prompt and explained the entire process so we could understand. 

Jamien
Pikeville

SERVPRO of Wayne County did a great job restoring our garage after we discovered the water leak. They were quick to respond and very helpful in explaining the process

Jenna
Pikeville

I was so impressed with the professionalism exhibited by SERVPRO's staff. They explained the process and helped me understand what they were doing

Byron
Goldsboro

SERVPRO of Wayne County was very understanding and explained what was being done in my elderly fathers home. He is disabled and they made sure accommodations were made so he would continue to get to where he needed to go. 

Wes
Goldsboro

We are extremely satisfied with the services that SERVPRO of Wayne County provided to us and we would highly recommend them to anyone!

Anthony
Goldsboro

SERVPRO was very professional and clearly explained everything. I would highly recommend them.

Jennifer
Goldsboro

They were very fast and efficient getting over to our office and helping us get out all the water and getting dry. It was initially overwhelming but they ensured us that they had everything under control and would help us get it all straightened out. They communicated throughout the entire process and answered any questions and concerns we had along the way. We will definitely be using them in the future if the need arises.

FastMed Urgent Care
Goldsboro

Our insurance sent SERVPRO out to our home to complete the drying process after a frozen pipe busted upstairs sending water through the first floor ceiling. They arrived within two hours and got everything cleaned up and began the drying process. We were so relieved to have them guide us through the process of getting our home back to normal. We have also decided to hire them for the repairs after providing such GREAT service through the mitigation.

Mark
Goldsboro

About Us

SERVPRO of Wayne County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Wayne County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Wayne County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Wayne County.

Our franchise is locally owned and operated by Tony and Charlene Turner. Natives of the area, they are committed to making sure that our customers are a top priority and they are well taken care of. They have strived to serve their community since 2001 with the utmost integrity. Our employees are the best of the best and understand how important it is to serve a community that they call home.

If you would like to schedule service for your home or business, please call today!

Tony & Charlene & Zachary G. Turner
Tony & Charlene & Zachary G. Turner
Owners of SERVPRO of Wayne County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.