
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Southwest Charlotte
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Great service! I am a client for life.
We had a great experience with SERVPRO. I could not have asked for anything better. We would recommend your company to any of our family or friends.
Great experience with a great company. They offered exceptional service. Thank you for a job well done.
Mold was growing everywhere and we thought there was no option. SERVPRO came in and made everything better.
SERVPRO is hands down the only company I would recommend. Quick and Experienced!
The team at SERVPRO did an excellent job. Will definitely refer Alex and his team.
Craig was fantastic, quick to respond, friendly and fair. Took care of some crawl space humidity, Alex was equally great and friendly. Do recommend.
I came home from vacation to find a water leak. All I can say is thank God the two companies I called near me (Gastonia) didn't answer. It was a Sunday, around dinner time, and SERVPRO of West Mecklenburg County answered on the first ring and said they'd be there within the hour. It became clear very quickly that I was going to have to be moved out of the house and there would be extensive mitigation that would take more than a month. If you have never been through this, please believe me when I tell you the experience of being displaced from your home and all your things is gut-wrenching. However, the SERVPRO team not only handled everything with the utmost care and concern, they also understood the mental toll this kind of scenario takes on the homeowner. My home and I were treated with the utmost respect, kindness and concern. In fact, even as things were being ripped up and blowers/dryers/dehumidifiers were on full force (noisy), I felt oddly calm knowing I could count on this team to help me, to restore my house to normal (which, honestly, they restored to better than original) and that every single drop of moisture had been chased after and dealt with. The team -- Alex, Katarina, Keith, Elaine, Manny, Debora and others -- were hard-working, uncomplaining (it was 108 degrees inside the house at one point) and they clearly knew what they were doing. They are really good people. When it was all over I felt like I was losing a family, which sounds weird but when you go through a trauma like this and people come through for you you can't help but love them. I hope you never have to go through what I went through but if you do, call SERVPRO of West Mecklenburg County. You won't be sorry.
I was referred to SERVPRO by a family friend. I am so glad I decided to take their recommendation. They were fast, professional, and I know I made the right decision having them clean up after my house flooded.
Great service! I am a client for life.
We had a great experience with SERVPRO. I could not have asked for anything better. We would recommend your company to any of our family or friends.
Great experience with a great company. They offered exceptional service. Thank you for a job well done.
Mold was growing everywhere and we thought there was no option. SERVPRO came in and made everything better.
SERVPRO is hands down the only company I would recommend. Quick and Experienced!
The team at SERVPRO did an excellent job. Will definitely refer Alex and his team.
Craig was fantastic, quick to respond, friendly and fair. Took care of some crawl space humidity, Alex was equally great and friendly. Do recommend.
I came home from vacation to find a water leak. All I can say is thank God the two companies I called near me (Gastonia) didn't answer. It was a Sunday, around dinner time, and SERVPRO of West Mecklenburg County answered on the first ring and said they'd be there within the hour. It became clear very quickly that I was going to have to be moved out of the house and there would be extensive mitigation that would take more than a month. If you have never been through this, please believe me when I tell you the experience of being displaced from your home and all your things is gut-wrenching. However, the SERVPRO team not only handled everything with the utmost care and concern, they also understood the mental toll this kind of scenario takes on the homeowner. My home and I were treated with the utmost respect, kindness and concern. In fact, even as things were being ripped up and blowers/dryers/dehumidifiers were on full force (noisy), I felt oddly calm knowing I could count on this team to help me, to restore my house to normal (which, honestly, they restored to better than original) and that every single drop of moisture had been chased after and dealt with. The team -- Alex, Katarina, Keith, Elaine, Manny, Debora and others -- were hard-working, uncomplaining (it was 108 degrees inside the house at one point) and they clearly knew what they were doing. They are really good people. When it was all over I felt like I was losing a family, which sounds weird but when you go through a trauma like this and people come through for you you can't help but love them. I hope you never have to go through what I went through but if you do, call SERVPRO of West Mecklenburg County. You won't be sorry.
I was referred to SERVPRO by a family friend. I am so glad I decided to take their recommendation. They were fast, professional, and I know I made the right decision having them clean up after my house flooded.
About Us
SERVPRO of Southwest Charlotte understands that fire, water, and mold damage can disrupt your life and business in an instant. The stress and uncertainty these situations bring are overwhelming, and that’s where we step in—to provide expert restoration services with compassion, efficiency, and professionalism. Our goal is to minimize the interruption to your daily life while restoring your property quickly and thoroughly.
We specialize in the cleanup and restoration of residential and commercial properties following fire, smoke, or water damage. Our team also offers expert mold mitigation and remediation services to help ensure the safety and integrity of your space.
In 2024, SERVPRO of Southwest Charlotte embarked on an exciting new journey under the ownership of Ken Parker, Ramy Malka, Ron Pack, and Nate Hinders. This experienced team is committed to elevating our services and strengthening our connection to the Southwest Charlotte community. Their leadership combines decades of expertise with a customer-focused approach, ensuring that every project is handled with care and precision.
Our team is highly trained in property damage restoration. From rigorous initial training at SERVPRO’s corporate facilities to achieving advanced industry certifications through the IICRC, our staff is equipped with the knowledge and tools needed to restore your property to pre-damage condition.
With SERVPRO’s nationwide network of franchises, SERVPRO of Southwest Charlotte has the resources to handle disasters of any size—whether it’s a single-family home or a large-scale commercial property.
Since 1967, SERVPRO has been the trusted name in cleanup and restoration. At SERVPRO of Southwest Charlotte, we bring that legacy of trust and excellence to your doorstep, offering local expertise backed by the strength of a national brand.
When the unexpected happens, let SERVPRO of Southwest Charlotte be your partner in recovery. Contact us today to see how we can help you make it "Like it never even happened."