Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of North Raleigh & Wake Forest

Our Google Reviews
(919) 790-1222
4.7
(394 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of North Raleigh & Wake Forest we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Timely, good communications. Julio was great!

Dennis T.
Raleigh

Thank you for all the help.

David M.
Garner

Amanda & Larry were totally professional and very nice!

Tonia T.
Raleigh

Very pleased with everything. Will recommend to friends.

Saundra V.
Raleigh
I have never previously had any company provide the excellent service that I have received. I cannot speak highly enough about your employees. In the beginning of the week, I said I wanted the same people to come every day. I understand that this wasn't always possible. Ultimately, I ended up meeting Brandon, Julio, Jhoel, Tracy, Andrew, Eric, Juan, and Donovan. Each and every one of these people were amazing. Brandon came by and spoke to me on the phone often, helping greatly with communications with the insurance adjuster. Tracy came by even over the weekend to monitor the drying process.
You have wonderful employees, and they have made a nightmarish experience bearable and somehow even enjoyable at times with their friendliness.
 
Susan M.
Raleigh

Tony,

We really appreciate everything you and your team did for our house and family.  While we would hope against it, if we had an emergency again, you would be on our speed dial.

Thank you again!

Jake L,  Raleigh NC

Jake L.
Raleigh

Staff has been great. 

Latika V.
Raleigh

The team that came out to my home was so wonderful, helpful, and mad this situation so much easier.

Paige G.
Raleigh

Wonderful crew - very professional!

Allison S.
Raleigh

Timely, good communications. Julio was great!

Dennis T.
Raleigh

Thank you for all the help.

David M.
Garner

Amanda & Larry were totally professional and very nice!

Tonia T.
Raleigh

Very pleased with everything. Will recommend to friends.

Saundra V.
Raleigh
I have never previously had any company provide the excellent service that I have received. I cannot speak highly enough about your employees. In the beginning of the week, I said I wanted the same people to come every day. I understand that this wasn't always possible. Ultimately, I ended up meeting Brandon, Julio, Jhoel, Tracy, Andrew, Eric, Juan, and Donovan. Each and every one of these people were amazing. Brandon came by and spoke to me on the phone often, helping greatly with communications with the insurance adjuster. Tracy came by even over the weekend to monitor the drying process.
You have wonderful employees, and they have made a nightmarish experience bearable and somehow even enjoyable at times with their friendliness.
 
Susan M.
Raleigh

Tony,

We really appreciate everything you and your team did for our house and family.  While we would hope against it, if we had an emergency again, you would be on our speed dial.

Thank you again!

Jake L,  Raleigh NC

Jake L.
Raleigh

Staff has been great. 

Latika V.
Raleigh

The team that came out to my home was so wonderful, helpful, and mad this situation so much easier.

Paige G.
Raleigh

Wonderful crew - very professional!

Allison S.
Raleigh

About Us

Restoration Help When You Need It Most

When your home or business in North Raleigh, Wake Forest, or the surrounding areas is hit by fire, water, or mold damage, you need more than cleanup—you need confidence. At SERVPRO of North Raleigh and Wake Forest, we’re here to provide exactly that. Our team responds quickly with expert care to restore your property and peace of mind.

We offer 24/7 restoration services for residential and commercial properties across Wake County, including:

  • Water and flood damage cleanup

  • Fire and smoke restoration

  • Mold and mildew remediation

  • Storm damage response

From a small leak to a major disaster, we’re here to help you recover quickly and safely.

Your Local Experts in Fire, Water & Mold Restoration

Our certified technicians serve North Raleigh, Wake Forest, and nearby communities, bringing both local knowledge and national resources to every job.

We live and work right here in the North Raleigh and Wake Forest area, so we know how important it is to get life back to normal after a disaster. Whether it’s a small leak or a major cleanup, our team shows up fast, treats your property with care, and does the job right—because this is our community too.

Call to schedule service or request emergency assistance. At SERVPRO of North Raleigh and Wake Forest, we’re here to make it “Like it never even happened.”

Justin & Brandon Bisig
Justin & Brandon Bisig
Owners of SERVPRO of North Raleigh & Wake Forest

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.