Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of North Durham

Our Google Reviews
(919) 467-0880
4.7
(20 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of North Durham we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Thank you

My spirits are not too bright because of the mess my house is in, but my opinion of your staff is over the top. Those I've met and those I've talked with on the telephone couldn't have been nicer or more willing to help. You have a great group. Thanks again.

Sincerely,

Louise M.

Louise M.
Durham

The two team members that responded could not be any better. So courteous and very knowledgeable.  Me being an older person, I so appreciate their respect and kindness. SERVPRO can be very proud of them and more companies would be very fortunate to have employees like these two gentlemen.  Kudos to you for hiring them both and to them for being who they are.  Made my experience much easier for me.

Margaret Wojcik
Raleigh

Your employees definitely know their stuff. Thank you. 

Ben L.
Durham

How your team worked so fast getting everything done is really amazing. I wish I could have watched more of how you worked getting the place cleaned up after the hail storm.  

Marty P.
Durham

You could never tell that the heavy rains came into our home after SERVPRO cleaned up the mess for us.

Betty R.
Durham

Very professional. Would give them an 11 on communication.

Valerie S.
Zebulon

Donovan and Andrew were both courteous, worked with us on our budget, and was professional. It was a pleasure to do business with SERVPRO®.

Eileen T.
Holly Springs

Before the flood happened at our home in Durham, I was planning to have it renovated and then give my mother a family memorial service. She passed away in February last year.

 

I would like to thank Brandon J. and SERVPRO® for the outstanding services that he and his team provided in the removal of the mold and asbestos caused by the flooding. I live 5 1/2 hours from Durham. Trying to be on top of the situation that far away was extremely challenging. Brandon did an excellent job of keeping us informed in the up to the minute status of his work. And, he was very patient with me and very professional.

 

We came to look at the house this past weekend not knowing what to expect as to how it would all look. I am pleased and relieved to say that we were really impressed at the work that Brandon did. It actually looked great!

 

People like Brandon make a company be spoken of highly. I truly hope that your company values him. I intend to share this with my family and friends.

Shearon P.
Durham

Very professional. 

Douglas M.
Garner

Thank you

My spirits are not too bright because of the mess my house is in, but my opinion of your staff is over the top. Those I've met and those I've talked with on the telephone couldn't have been nicer or more willing to help. You have a great group. Thanks again.

Sincerely,

Louise M.

Louise M.
Durham

The two team members that responded could not be any better. So courteous and very knowledgeable.  Me being an older person, I so appreciate their respect and kindness. SERVPRO can be very proud of them and more companies would be very fortunate to have employees like these two gentlemen.  Kudos to you for hiring them both and to them for being who they are.  Made my experience much easier for me.

Margaret Wojcik
Raleigh

Your employees definitely know their stuff. Thank you. 

Ben L.
Durham

How your team worked so fast getting everything done is really amazing. I wish I could have watched more of how you worked getting the place cleaned up after the hail storm.  

Marty P.
Durham

You could never tell that the heavy rains came into our home after SERVPRO cleaned up the mess for us.

Betty R.
Durham

Very professional. Would give them an 11 on communication.

Valerie S.
Zebulon

Donovan and Andrew were both courteous, worked with us on our budget, and was professional. It was a pleasure to do business with SERVPRO®.

Eileen T.
Holly Springs

Before the flood happened at our home in Durham, I was planning to have it renovated and then give my mother a family memorial service. She passed away in February last year.

 

I would like to thank Brandon J. and SERVPRO® for the outstanding services that he and his team provided in the removal of the mold and asbestos caused by the flooding. I live 5 1/2 hours from Durham. Trying to be on top of the situation that far away was extremely challenging. Brandon did an excellent job of keeping us informed in the up to the minute status of his work. And, he was very patient with me and very professional.

 

We came to look at the house this past weekend not knowing what to expect as to how it would all look. I am pleased and relieved to say that we were really impressed at the work that Brandon did. It actually looked great!

 

People like Brandon make a company be spoken of highly. I truly hope that your company values him. I intend to share this with my family and friends.

Shearon P.
Durham

Very professional. 

Douglas M.
Garner

About Us

About SERVPRO of North Durham

When disaster strikes your home or business, you need a restoration team you can count on. SERVPRO of North Durham is your trusted local provider for fire and water damage restoration, mold remediation, storm cleanup, and more. We know how overwhelming property damage can be, and our team is ready to help you recover quickly and efficiently, 24/7.

Fire, Water, and Mold Cleanup Services in North Durham

We offer a full range of residential and commercial restoration services across the North Durham area. Whether you’re dealing with smoke damage from a kitchen fire, a flooded basement, sewage backup, or mold growth behind the walls, our IICRC-certified professionals are equipped with the training, tools, and techniques to handle it all.

Why Choose SERVPRO of North Durham?

  • 24/7 emergency response
  • Highly trained restoration specialists
  • Advanced drying and cleaning equipment
  • Locally owned, nationally backed
  • Insurance claims support

At SERVPRO of North Durham, we take pride in helping our community recover from the unexpected. We’re committed to making your property damage “Like it never even happened.”

Need help now? Call for immediate assistance with water, fire, or mold damage restoration in North Durham.

Justin & Brandon Bisig
Justin & Brandon Bisig
Owners of SERVPRO of North Durham

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.